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Business Details
Trusted Home Improvement Solutions
Kingfisher Group has been a leader in the home improvement industry for decades, operating across seven European countries with retail banners like B&Q, Castorama, and Screwfix. Our strategy, 'Powered by Kingfisher Group,' leverages the scale and expertise of our group to deliver tailored solutions for diverse customer needs through physical stores and e-commerce platforms. We prioritize innovation, with data-driven tools and AI enhancing customer experiences and operational efficiency. Our exclusive brands offer affordable, sustainable products that differentiate us in the market. As a responsible business, we have championed environmental and social initiatives for over 30 years, including responsible sourcing and net-zero commitments.

Our trade-focused services cater to professionals who value frequent visits and higher spending capacity. With over 1,900 stores and 74,000 colleagues, we combine local market knowledge with global expertise. Our compact store formats and e-commerce channels ensure fast fulfillment through click-and-collect or delivery. We lead in energy efficiency and sustainable practices, aiming for net-zero operations by 2040. Our commitment to inclusivity and community development ensures better homes for everyone.
Services
Home Improvement Products E-Commerce Sales Trade Services Exclusive Brand Development Sustainability Initiatives
Highlights and features
  • We operate leading retail banners in key European markets with tailored customer models.
  • Our e-commerce platforms offer speed, choice, and 30% of group sales from online channels.
  • Data and AI drive personalized tools and commercial decision-making.
  • Exclusive brands deliver innovative, sustainable products at competitive prices.
  • We lead the industry in responsible business practices and energy efficiency.
Services
Home Improvement Products
We offer a comprehensive range of home improvement products for consumers and trade professionals. Our inventory includes tools, materials, and solutions for renovations, repairs, and maintenance. Tailored to both DIY enthusiasts and professionals, our products emphasize quality, affordability, and sustainability.
E-Commerce Sales
Our e-commerce platforms provide convenient access to home improvement products and services. With fast fulfillment options like click-and-collect and delivery, we aim to achieve 30% of group sales through online channels. The platforms integrate data-driven tools for personalized shopping experiences.
Trade Services
We cater to trade professionals with specialized services, including dedicated product lines and bulk purchasing options. Trade customers benefit from frequent visits, higher spending capacity, and tailored support to enhance their business operations and customer satisfaction.
Exclusive Brand Development
Our exclusive brands deliver innovative, sustainable solutions at competitive prices. These products differentiate us in the market, focusing on affordability, environmental impact reduction, and meeting diverse customer needs through continuous development and quality assurance.
Sustainability Initiatives
We lead in responsible business practices, including net-zero commitments by 2040 and sustainable product development. Initiatives cover energy efficiency, responsible sourcing, and community programs to ensure better homes and a healthier planet for future generations.
People
Andrew Horne
Interim Head of External Communications
Andrew leads external communications, managing media relations and public affairs. He ensures strategic messaging aligns with Kingfisher Group's values and sustainability goals.
Richard Joyce
Interim Group Investor Relations Director
Richard oversees investor relations, providing financial insights and strategic updates to stakeholders. He ensures transparent communication of Kingfisher Group's performance and growth plans.
Questions
What home improvement products do you offer?
We provide tools, materials, and solutions for renovations, repairs, and maintenance through retail banners like B&Q and Castorama.
Do you support trade professionals?
Yes, we offer specialized services, including bulk purchasing and dedicated product lines for trade customers.
How do you promote sustainability?
We prioritize responsible sourcing, net-zero commitments by 2040, and sustainable product development to reduce environmental impact.
Are your products available online?
Yes, our e-commerce platforms offer fast fulfillment through click-and-collect or delivery across Europe.
What exclusive brands do you develop?
Our private labels focus on affordable, innovative solutions with reduced environmental impact, tailored to diverse customer needs.