Business Details
41 Years
experience
Emergency
services
Trusted HVAC Installation and Repair in Concord, NC
Heat & Air Direct By Special T Enterprises has served Concord, NC, and surrounding areas since 1985, delivering expert HVAC installation, repair, and maintenance services. Our licensed and insured team prioritizes quality workmanship, using trusted equipment brands to ensure long-lasting solutions for residential and commercial clients. With over 30 years of combined experience, we offer transparent diagnostics, competitive pricing, and warranties matching manufacturer labor terms.Our family-owned business emphasizes prompt emergency response, seasonal maintenance plans, and personalized consultations to meet individual heating and cooling needs. Customer satisfaction drives our commitment to professionalism, evidenced by repeat clients and referrals from satisfied homeowners across Mecklenburg County and neighboring communities.
Services
HVAC Installation
AC Repairs
Heating Installation
Thermostat Repair
Insurance Inspections
Furnace Service
System Maintenance
Emergency Repairs
Zone System Service
Coil Replacement
Details
- Year established: 1985
Highlights and features
- We have over 30 years of HVAC experience serving Concord, NC
- Our technicians are licensed, bonded, and insured HVAC-I contractors
- We offer manufacturer-matching warranties on all HVAC services
- We provide emergency HVAC repairs with rapid response times
- We're a family-owned business prioritizing personalized service
What people say
Excellent customer service
Professional and efficient
Highly recommend
Fair pricing
Prompt emergency response
Services
HVAC Installation
We install complete heating and cooling systems including split systems, heat pumps, and package units. Our technicians help select energy-efficient models that match your home's requirements while ensuring proper sizing for optimal performance. All installations include manufacturer warranties and our labor guarantee.
AC Repairs
Our licensed technicians diagnose and fix all types of AC issues including refrigerant leaks, thermostat problems, and compressor failures. We provide detailed diagnostics and repair estimates before starting work. Emergency repair service is available for urgent cooling system failures.
Heating Installation
We install natural gas, propane, and electric heating systems with options for smart thermostats and zoning controls. Our team evaluates your home's heating needs to recommend the most efficient system configuration for long-term comfort and energy savings.
Insurance Inspections
As licensed HVAC-I contractors, we conduct insurance inspections for storm damage and system failures. Our detailed reports help expedite claims processing by documenting HVAC system condition and required repairs following covered events.
System Maintenance
Our seasonal maintenance plans include comprehensive inspections, cleaning, and system adjustments to maintain efficiency. Regular tune-ups help prevent breakdowns, extend equipment lifespan, and keep manufacturer warranties valid through documented professional care.
People
Russell Terpenning
Owner
With over 30 years in the HVAC industry, Russell founded Heat and Air Direct to provide reliable heating and cooling solutions. He oversees operations and ensures all installations meet strict quality standards while maintaining personal client relationships.
Chris Haynes
Lead Technician
Certified HVAC technician with 15+ years of experience handling complex installations and emergency repairs. Known for thorough diagnostics and clear communication about system issues and repair options during service calls.
Questions
What HVAC services do you offer in Concord, NC?
We provide complete HVAC solutions including system installations, repairs, maintenance, thermostat upgrades, and insurance inspections for residential and commercial properties in Concord and surrounding areas.
Are your technicians licensed and insured?
Yes, we're a licensed HVAC-I contractor with fully insured technicians. Our team holds current certifications for HVAC installation, repair, and insurance claim investigations in North Carolina.
Do you offer emergency HVAC repair services?
We provide emergency repair services for urgent heating and cooling system failures. Our team responds quickly to restore comfort during critical temperature conditions.
What warranties do you provide?
We offer manufacturer-matching labor warranties on all HVAC installations and repairs. New system purchases include extended parts warranties from equipment manufacturers.
How can I schedule HVAC service?
Call (704) 918-5421 to schedule appointments for installations, repairs, or maintenance. Our office staff coordinates service times that work with your schedule for both emergency and routine visits.
