Business Details
Emergency
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Expert HVAC Services in Boston, MA
Based in Milton, Massachusetts, New England Ductless is a locally owned firm dedicated to delivering high-efficiency products and exceptional craftsmanship. We specialize in residential and commercial projects across Boston and surrounding areas, with a focus on enhancing building efficiency. As market leaders in Mitsubishi Electric ductless heat pumps, we also service Fujitsu, Daikin, LG, Trane, and other brands. Our commitment to community involvement is reflected through active participation in volunteer work and memberships with BBB, Yelp, and Angies List.Every installation includes a white-glove cleaning service to ensure no dust or debris remains. From initial consultation to final walkthrough, we provide undivided attention to every project, guaranteeing complete customer satisfaction. Our team follows The Golden Rule, prioritizing transparent communication, factory-spec installations, and Wi-Fi-enabled system controls for modern convenience.
Services
HVAC Installation
Ductless Systems
Water Heater Services
Heat Pump Repair
EV Charging Install
Emergency Repairs
Annual Maintenance
Mass Save Rebates
Financing Options
Plumbing Services
Highlights and features
- White-glove cleaning with every installation
- Factory-spec installations for lasting performance
- Wi-Fi-enabled system controls included
- Locally owned with BBB accreditation
- Mass Save rebate experts with instant processing
Associations and certifications
- ML#15216
- Home Improvement #199117
- Plumbing #4413-C
- Electric #8123-A1
- Sheet Metal #8669
What people say
Excellent service start to finish
Knowledgeable technician
Thoroughly skilled professional
Right on time arrival
Articulate and knowledgeable
Services
HVAC Installation
Our HVAC installation service delivers complete comfort solutions for residential and commercial properties. Certified technicians handle furnace, air conditioner, and heat pump installations with precision. We specialize in energy-efficient systems that reduce utility costs while maintaining optimal indoor climate control.
Ductless Systems
Ductless mini-split solutions provide zoned temperature control without invasive ductwork. Our experts install and service Mitsubishi Electric, Fujitsu, and Daikin systems with seamless Wi-Fi integration. Ideal for historic homes and modern renovations requiring flexible climate management.
Water Heater Services
Comprehensive water heater services include tankless system installations, traditional unit replacements, and annual maintenance. Our licensed plumbers ensure reliable hot water delivery while optimizing energy efficiency through Mass Save rebate-eligible equipment.
EV Charging Install
Professional EV charging station installations for residential properties. We handle Level 1 and Level 2 charging solutions with electrical system assessments to ensure safe, efficient operation. Our certified electricians complete installations in approximately two hours.
Emergency Repairs
Around-the-clock emergency repair service addresses critical HVAC failures. Our rapid response team handles heating and cooling emergencies with priority service for Premier Program members, typically arriving within 24 hours of service requests.
People
Marlon Francis
HVAC Technician
Certified HVAC specialist with expertise in Mitsubishi Electric systems. Known for meticulous installations and exceptional customer service. Maintains perfect 5-star review record for technical proficiency and professionalism.
Nolan
Sales Consultant
Experienced HVAC consultant specializing in custom system design for historic properties. Recognized for innovative solutions in 1850s Victorian home retrofits. Provides detailed equipment comparisons and energy savings analysis.
Questions
What HVAC services do you offer?
We provide complete HVAC solutions including heating, cooling, ductless systems, water heaters, and EV charging stations with installation, maintenance, and repair services.
Do you offer emergency HVAC service?
Yes, we provide 24/7 emergency repair service with priority response for Premier Program members.
Can you help with Mass Save rebates?
We handle Mass Save rebate processing with instant $10,000 rebates for qualifying energy-efficient upgrades.
What financing options are available?
We offer 0% financing, Premier Program leasing with no upfront costs, and flexible payment plans for all services.
Do you service older HVAC systems?
Yes, our technicians service all major brands and system ages, though we recommend modern replacements for units over 15 years old.
What areas do you serve?
We serve all of Eastern Massachusetts including Boston, Dedham, Hingham, Milton, Newton, Sharon, Stoughton, Quincy, and Weymouth.
