Business Details
Emergency
services
Trusted Security Solutions for Homes and Businesses
First Call Security & Sound has established itself as a trusted leader in residential and commercial security solutions. With decades of combined experience, our team delivers cutting-edge technology, including AI-enhanced surveillance systems, home automation, and access control tailored to client needs. We prioritize personalized service, offering 24/7 support and rapid response times for emergencies. Our commitment to quality is reflected in our use of top-tier equipment and customized system designs that adapt to evolving security challenges.Backed by glowing customer testimonials, we emphasize transparency, reliability, and community trust, ensuring clients feel confident in their safety investments. From initial consultation to installation and ongoing maintenance, we maintain a client-centric approach, fostering long-term relationships built on integrity and exceptional service.
Services
Security Cameras
Home Automation
Access Control
Commercial Security
Surveillance Systems
Wireless Monitoring
AI Detection Systems
Camera Installation
24/7 Monitoring
System Maintenance
Highlights and features
- We offer 24/7 personalized customer support with rapid emergency response.
- Our team consists of certified experts with decades of security industry experience.
- We implement AI-enhanced security systems for advanced threat detection.
- Local knowledge of Coachella Valley security needs and challenges.
- We guarantee transparent pricing with no hidden fees.
What people say
Exceptional service
Quick response times
Professional installations
Advanced technology
Personalized solutions
Services
Security Cameras
Our advanced security camera systems provide 24/7 property monitoring with AI-powered threat detection. Offering high-resolution video, remote access via mobile apps, and customizable motion zones, these systems deter crime and provide real-time alerts. Commercial and residential clients benefit from tailored installations using weather-resistant, long-range cameras suitable for both indoor and outdoor environments.
Home Automation
Integrated home automation solutions allow remote control of security systems, lighting, thermostats, and door locks. Our systems enable customized automation schedules, voice control compatibility, and instant security alerts. Clients enjoy enhanced convenience while maintaining robust protection through centralized, user-friendly interfaces accessible from any internet-connected device.
Access Control
Advanced access control systems manage entry points with keyless entry, biometric scanners, and remote authorization capabilities. Ideal for businesses and high-security residences, these systems track access attempts, restrict unauthorized entry, and integrate with existing security infrastructure for comprehensive protection of sensitive areas.
Commercial Security
Tailored commercial security solutions protect businesses with surveillance networks, inventory monitoring, and perimeter protection. Systems include license plate recognition, night vision capabilities, and scalable configurations for facilities of all sizes. Emergency response integration ensures rapid intervention during security breaches.
Wireless Monitoring
Wireless security monitoring provides uninterrupted protection without internet dependency. Using cellular networks, these systems maintain functionality during power outages or network failures. Clients receive real-time alerts and maintain full system control through encrypted mobile applications, ensuring security continuity in all conditions.
People
Pete Chryss
Owner
Pete Chryss brings decades of security industry expertise to First Call Security & Sound. Known for personalized service and technical proficiency, he oversees system design and client consultations. His leadership emphasizes rapid response times and community-focused security solutions.
Vanessa
Customer Service Manager
Vanessa coordinates client installations and follow-ups with exceptional organizational skills. Her role ensures seamless service scheduling and client communication, contributing to the company's reputation for reliable, customer-centric operations.
JJ
Lead Technician
JJ specializes in system installations and client training. With technical expertise and attention to detail, he ensures optimal equipment performance while providing clear usage instructions to clients, enhancing overall service satisfaction.
Questions
What security systems do you offer?
We provide residential and commercial systems including surveillance cameras, home automation, access control, and 24/7 monitoring with AI-powered features.
Do you offer wireless security options?
Yes, our wireless systems operate independently of internet connections using cellular networks for uninterrupted protection during outages.
How quickly do you respond to emergencies?
Our team typically responds within an hour for urgent security issues with many customers receiving assistance even faster.
Can I control my system remotely?
All systems include mobile app access for remote monitoring, arming/disarming, and real-time alert notifications from any location.
What areas do you serve?
We primarily serve Coachella Valley including Palm Desert, Rancho Mirage, Palm Springs, and surrounding communities.
Do you provide system maintenance?
Yes, we offer ongoing support, equipment upgrades, and troubleshooting services to ensure optimal system performance over time.
Reviews (2)
Amber Infante
Oct 31, 2018
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Absolutely the best company I have worked with. They are personal. They listen to what is need and what you would like. They take their time explaining to you what will take place and how long it will take. They follow up with you the same day and a few days after just to make sure nothing was missed and you understand. I highly recommend you have them come out and see how they can help you. You will not be disappointed!
Carol DiBello Rogers
Jan 19, 2018
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First Call Security and Sound is a top notch company! They know how to take care of their customers! They are quick and reliable and get the job done right! I trust Pete and Andrew with all of our security needs and would be happy to recommend them to anyone.
