Business Details
20 Years
experience
Trusted Security Services in New York, NY
Custom Protective Services was founded in 2006 with a mission to redefine security excellence in the Tri-State area. Our leadership team, including a decorated 25-year NYPD veteran, has infused our organization with state-of-the-art security methodologies and a commitment to localized, rapid-response protection. We specialize in serving Class A buildings across Manhattan, Connecticut, and New Jersey, having expanded our footprint to cover over 1.6 million square feet of premium office space. Our disciplined approach combines rigorous personnel screening, Compstat-style management systems, and cutting-edge technology to deliver unparalleled operational efficiency. With strategic partnerships like John Cutter Investigations Inc., we offer comprehensive services including executive protection, background checks, and advanced surveillance solutions.Our field supervision model ensures continuous quality control through regular performance assessments and open communication channels with security officers. Through ongoing training programs covering active shooter protocols, risk management, and customer service excellence, we maintain a highly qualified workforce that reflects our core values of professionalism and accountability. Our growth trajectory since inception demonstrates our ability to outperform industry standards while maintaining personalized service that distinguishes us from larger corporate competitors. We measure success through client satisfaction metrics and our proven track record of exceeding security expectations for premier commercial properties.
Services
Uniformed Security Officers
Field Supervisors
Perimeter Patrols
Physical Security Surveys
Executive Protection
Details
- Year established: 2006
Highlights and features
- Our leadership includes a decorated 25-year NYPD veteran with counter-terrorism expertise
- We maintain rigorous Compstat-style management systems for operational excellence
- We provide ongoing specialized training in active shooter protocols and risk management
- Our field supervision model ensures continuous quality control and service improvement
- We offer strategic partnerships for expanded investigative and surveillance capabilities
What people say
Exceptional training programs
Law enforcement expertise
Professional service delivery
Strong client retention
Services
Uniformed Security Officers
Our carefully screened security officers provide professional protection services for Class A buildings. With comprehensive training in customer service, use of force protocols, and suspicious activity identification, they maintain detailed access logs and enforce security procedures. Their presence serves as both deterrent and first line of defense while maintaining exceptional service standards through regular performance evaluations.
Physical Security Surveys
We conduct thorough vulnerability analyses and access control evaluations for commercial properties. Our experts identify security gaps and recommend customized solutions including contingency planning and policy development. These assessments help clients implement effective security measures tailored to their specific risk profiles while maintaining compliance with industry standards and best practices.
Executive Protection
Our specialized protection services combine advanced threat assessment with discreet security measures for high-profile individuals. Leveraging law enforcement expertise and strategic partnerships, we provide personalized security solutions that balance visibility with operational effectiveness. Services include route planning, threat monitoring, and coordinated response protocols for both routine and special event scenarios.
Field Supervision
Our supervisory team conducts regular on-site evaluations to ensure service excellence. Through direct officer interaction and performance audits, they maintain adherence to client expectations and company standards. This proactive oversight system enables continuous improvement while providing feedback channels for both security personnel and client stakeholders.
Perimeter Patrols
We offer flexible patrol solutions including foot, bicycle, and vehicle-based security for diverse environments. Our officers monitor building perimeters, construction sites, and special events while maintaining detailed activity logs. This proactive approach combines visible deterrence with rapid response capabilities to address security concerns across multiple property types.
People
John W. Cutter
President
Decorated 25-year NYPD veteran who established CPS security protocols. Brings extensive law enforcement experience in counter-terrorism and intelligence operations to shape company training and service delivery standards.
Robert A. Wise
Vice President
Security industry leader with deep expertise in contract administration and operational management. Oversees strategic growth initiatives while maintaining focus on client satisfaction and service excellence.
Tom Wall
Vice President
Seasoned security professional managing day-to-day operations. Implements rigorous training programs and quality control measures to maintain high performance standards across all service locations.
Rennie Pesante
CT District Manager
Connecticut operations specialist with extensive field experience. Manages regional security deployments and client relationships while ensuring adherence to company-wide service protocols.
Questions
What security services does Custom Protective Services offer?
We provide uniformed security officers, field supervision, perimeter patrols, physical security surveys, and executive protection services for commercial properties in the Tri-State area.
What makes CPS different from other security companies?
Our leadership includes NYPD veterans with counter-terrorism experience, and we combine law enforcement techniques with modern security technology for superior protection solutions.
In which areas do you provide security services?
We serve New York City, Connecticut, and New Jersey with specialized security solutions for Class A office buildings and commercial properties.
How does CPS ensure service quality?
Through rigorous personnel screening, ongoing training programs, Compstat-style management systems, and regular field supervision evaluations to maintain high performance standards.
Can you provide specialized security assessments?
Yes, our physical security surveys identify vulnerabilities and recommend customized solutions including access control systems, contingency planning, and policy development.
Do you offer executive protection services?
Yes, we provide VIP security solutions combining threat assessment, route planning, and discreet protection measures tailored to high-profile individuals' specific needs.
