Business Details
49 Years
experience
Emergency
services
Trusted Security Monitoring Services
Affiliated Monitoring has been a trusted leader in live agent monitoring services since 1977, operating two world-class, geographically diverse monitoring centers in Union, NJ and Houston, TX. Our UL Listed, TMA Five Diamond Certified, and FDNY Approved facilities combine cutting-edge technology with highly trained specialists to deliver industry-leading response times for security, life safety, and IoT solutions. With 43 years of operational excellence, we power the growth of North America's most innovative companies through redundant infrastructure, proprietary location algorithms, and 100% uptime commitment.Our platform supports over a billion annual signals across PERS, video monitoring, crash detection, and environmental systems while maintaining rigorous compliance with regulatory standards. We differentiate ourselves through strategic partnerships, API connectivity, and customized solutions that scale with evolving technological demands.
Services
Live Agent Monitoring
GPS Monitoring
Crash Detection
Remote Patient Monitoring
Environmental Monitoring
Interactive Video Monitoring
API Connectivity
ASAP to PSAP Integration
PERS Monitoring
Smart Home Integration
Details
- Year established: 1977
Highlights and features
- 43 years of uninterrupted monitoring excellence with two geographically redundant facilities
- UL Listed and TMA Five Diamond Certified monitoring centers with 100% uptime commitment
- Proprietary location algorithms deliver industry-leading GPS accuracy for emergency dispatch
- 24/7 support from certified monitoring specialists with industry-leading response times
- Strategic partnerships with leading IoT and smart home technology providers
Associations and certifications
- UL Listed
- TMA Five Diamond Certified
- FDNY Approved
Services
Live Agent Monitoring
Our certified specialists provide round-the-clock monitoring with industry-leading response times. Using advanced signal processing technology and redundant infrastructure, we ensure continuous protection for security systems, medical alerts, and IoT devices. Our UL Listed facilities in New Jersey and Texas maintain 100% uptime while handling over a billion annual signals across North America.
GPS Monitoring
Proprietary algorithms deliver precise location data for emergency dispatch and asset tracking. Our platform supports multiple transmission formats and integrates with WiFi/beacon technologies for indoor positioning. This solution serves fleet management, lone worker safety, and mobile PERS applications with real-time geolocation capabilities.
Interactive Video Monitoring
UL Listed video monitoring combines human expertise with advanced analytics. Our Five Diamond Certified specialists provide event verification, two-way communication, and guard tour coordination. This service integrates with major home automation platforms and supports customized RMR-generating solutions for residential and commercial security systems.
Remote Patient Monitoring
HIPAA-compliant platform enables customized care plans for medical alert devices. Certified operators respond to fall detection alerts and coordinate emergency services using proprietary location technology. This solution supports both fixed and mobile PERS devices with seamless integration across leading healthcare technology platforms.
API Connectivity
Robust API suite enables seamless integration with existing monitoring systems. Developers can leverage our platform for event signal processing, account management, and real-time data transmission. This solution supports rapid implementation of customized monitoring applications while maintaining enterprise-level security and reliability standards.
Questions
What monitoring certifications does Affiliated hold?
We maintain UL Listing, TMA Five Diamond Certification, and FDNY Approval across our monitoring centers.
Do you support mobile PERS devices?
Yes, our platform integrates with all leading mobile PERS devices using proprietary location and fall detection technology.
How does your GPS monitoring work?
Proprietary algorithms process signals from multiple sources including WiFi and cellular networks for precise location tracking.
Can I integrate your services with existing systems?
Our API suite enables seamless integration with security, IoT, and smart home platforms for customized solutions.
What emergency response capabilities do you offer?
24/7 certified specialists provide real-time dispatch coordination with ASAP to PSAP integration for first responder communication.
How do you ensure service reliability?
Dual redundant facilities with automatic failover maintain 100% uptime and continuous monitoring operations.
