Business Details
19 Years
experience
Emergency
services
Trusted HVAC Services in Jacksonville, FL
Cool R Us, Inc A/C & Heating is a locally owned and operated HVAC contractor serving Jacksonville, Florida, and surrounding areas since 2007. Founded by Lek Gjoka, a determined immigrant with no initial resources, the company has grown through annual business doubling and a commitment to exceptional service. As a Trane Comfort Specialist with NATE-certified technicians, we prioritize quality installations, repairs, and maintenance for heating, air conditioning, and indoor air quality systems. Our team adheres to strict diagnostic protocols, uses premium parts, and guarantees 100% satisfaction with every service call.We offer 24/7 emergency response, flexible financing options, and preventive maintenance plans to ensure year-round comfort. Our values include honesty, punctuality, respect for client property, and continuous education on energy-efficient systems. With eleven consecutive Pulse of the City News Awards for Customer Satisfaction, we maintain a 24-hour service guarantee and waive diagnostic fees for delayed responses. Our personalized approach combines technical expertise with a dedication to exceeding customer expectations through follow-up confirmations and transparent communication.
Services
AC Repair
AC Installation
Heating Repair
HVAC Maintenance
Indoor Air Quality
Duct Repairs
Details
- Year established: 2007
Highlights and features
- 24-hour service guarantee with no after-hour fees
- NATE-certified technicians with Trane specialist training
- Eleven consecutive customer satisfaction awards
- Comprehensive maintenance plans with diagnostic fee waivers
- 100% satisfaction guarantee on all repairs
Associations and certifications
- Trane Comfort Specialist
What people say
24/7 emergency service
Professional technicians
Competitive pricing
Timely repairs
Excellent follow-up
Services
AC Repair
Our factory-trained technicians provide 24/7 emergency AC repair services for all makes and models. We use strict diagnostic protocols to identify issues like refrigerant leaks, compressor failures, and electrical malfunctions. With no after-hours charges and a 24-hour service guarantee, we ensure prompt resolution of cooling system emergencies while maintaining manufacturer warranty compliance.
AC Installation
We offer complete AC system installations including cooling load calculations, system selection, and post-installation testing. As a Trane Comfort Specialist, we provide high-efficiency systems with SEER ratings up to 18. Our installation process includes personalized consultation, proper sizing, and operational training to maximize energy efficiency and system longevity while maintaining warranty validity.
HVAC Maintenance
Our maintenance agreements include semi-annual system inspections, filter replacements, and performance optimizations. Regular maintenance prevents 95% of common HVAC failures, extends equipment lifespan by 15-20 years, and maintains manufacturer warranties. We offer flexible plans with priority scheduling and discounted repair rates for enrolled customers.
Indoor Air Quality
We install advanced air purification systems including HEPA filters, UV germicidal lights, and whole-house humidifiers. Our solutions address common pollutants like allergens, bacteria, and volatile organic compounds while improving system efficiency. We offer customized IAQ assessments and product recommendations to create healthier living environments with reduced respiratory irritants.
Duct Repairs
Our duct specialists perform comprehensive inspections, cleaning, sealing, and redesign services. We address leaks that waste 20-30% of conditioned air, remove biological contaminants, and optimize airflow distribution. Using specialized equipment, we seal leaks with mastic sealant and reinforce ductwork to improve system efficiency by up to 40% while enhancing indoor air quality.
People
Lek Gjoka
Owner
Founder Lek Gjoka immigrated from Albania in 1998 with no money or English skills. Through determination, he became a certified HVAC technician and established Cool R Us in 2007. His leadership has driven eleven consecutive customer satisfaction awards while maintaining core values of honesty and exceptional service.
Questions
What HVAC services do you offer?
We provide complete HVAC solutions including AC repair, heating system installation, preventive maintenance, indoor air quality improvements, and duct system repairs for residential clients in Northeast Florida.
Do you offer emergency HVAC service?
Yes, we provide 24/7 emergency HVAC repair services with no additional charges for after-hours or weekend visits.
Are financing options available?
We offer 18-month special financing through Wells Fargo and Microf with approved credit for new system installations.
What areas do you serve?
We serve Jacksonville, Orange Park, St. Augustine, Atlantic Beach, Neptune Beach, Middleburg, and Ponte Vedra areas in Northeast Florida.
What certifications do your technicians hold?
Our technicians are NATE-certified and we maintain Trane Comfort Specialist status with ongoing manufacturer training programs.
What happens if service is delayed?
If we don't respond within 24 hours, we waive the diagnostic fee while still providing a professional repair estimate.
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