Business Details
41 Years
experience
Emergency
services
Your Trusted Security Partner in Syracuse, NY
Porter's Lock & Alarm has been a trusted name in security solutions since 1985, providing comprehensive protection services for residential and commercial clients. Our expertise spans intrusion detection systems, fire alarm monitoring, medical alert services, and advanced access control technologies. With over 35 years of dedicated service to Syracuse and surrounding areas, we've built a reputation for delivering reliable security solutions tailored to individual client needs. Our team of certified professionals combines technical proficiency with personalized service to ensure complete client satisfaction. We maintain 24/7 monitoring capabilities through our state-certified dispatch center, ensuring immediate response to security events.Our commitment to quality is demonstrated through our extensive client base, which includes major commercial businesses, educational institutions, and government facilities. We offer cutting-edge technologies like digital video recording systems, touchscreen keypads, and remote access solutions. Our comprehensive approach includes installation, maintenance, and emergency response services for complete security coverage. We prioritize customer education and system customization to ensure optimal protection for each client's unique requirements. Backed by New York State License No. 12000111055, we continue to serve as a premier security solutions provider in Central New York.
Services
Intrusion Detection Systems
Fire Alarm Monitoring
Medical Alert Services
Access Control Systems
CCTV Installation
24/7 Security Monitoring
Commercial Security Solutions
Home Security Systems
Emergency Response
System Maintenance
Details
- Year established: 1985
Highlights and features
- 35 years of dedicated security service to Central New York
- 24/7 monitoring through state-certified dispatch center
- Comprehensive solutions for residential and commercial properties
- Certified technicians with expertise in advanced security technologies
- Proven track record with major commercial and institutional clients
Services
Intrusion Detection Systems
Our intrusion detection systems provide comprehensive protection through advanced sensors and monitoring. Door and window sensors, glass break detectors, and motion sensors work together to alert homeowners and our 24/7 monitoring center of unauthorized entry. Systems include customizable settings for pet-friendly environments and duress codes for emergency situations. The professionally installed systems integrate with central monitoring for immediate response.
Fire Alarm Monitoring
We offer complete fire alarm systems with smoke, heat, and carbon monoxide detection capabilities. Our monitored systems provide immediate alerts to both property owners and emergency services upon detecting fire hazards. The systems include photoelectric and ionization smoke detectors, carbon monoxide sensors, and sprinkler system monitoring. Annual testing and maintenance services ensure ongoing compliance with safety standards and optimal system performance.
Medical Alert Services
Our medical alert systems provide critical protection for seniors and individuals with medical conditions. The systems feature wearable emergency buttons that connect directly to our monitoring center, which coordinates emergency response within 45 seconds of activation. Outdoor coverage extends protection to four acres, allowing users to maintain independence while remaining connected. Systems include both neck chain and wristband options for maximum convenience.
Access Control Systems
We provide advanced access control solutions for commercial properties with customizable security levels. Systems include proximity card readers, biometric scanners, and remote access management capabilities. Our solutions allow detailed tracking of entry events and scheduling of access permissions. The scalable systems support single-door installations up to enterprise-level multi-door implementations with centralized management.
CCTV Installation
Our CCTV installation services offer comprehensive video security solutions for residential and commercial properties. Systems feature digital video recording with remote viewing capabilities through smartphones or computers. The installations include strategic camera placement for maximum coverage and integration with alarm systems for enhanced security. We offer both wired and wireless options with varying resolution and storage capacities.
People
Chad Porter
Founder
Chad Porter established Porter's Lock & Alarm in 1985, growing it from a small locksmith business into a comprehensive security solutions provider. With over 35 years of industry experience, he has built the company on principles of reliability and customer satisfaction. His leadership has maintained the company's focus on quality installations and personalized service. Chad continues to oversee operations while ensuring adherence to industry standards and customer needs.
Questions
What security systems do you offer for residential properties?
We offer complete home security solutions including intrusion detection, fire alarms, medical alerts, and video surveillance systems with 24/7 monitoring.
Do you provide commercial security solutions?
Yes, we serve commercial clients with intrusion detection, access control, fire alarm monitoring, and CCTV systems tailored to business needs.
How does your medical alert system work?
Our medical alert systems connect directly to our monitoring center, which dispatches emergency services within 45 seconds of activation and notifies designated contacts.
Are your security systems monitored 24/7?
All our security systems include 24/7 monitoring through our state-certified dispatch center for immediate response to any security event.
Do you offer remote access to security systems?
Yes, our Total Connect service allows remote control and monitoring of security systems through smartphones or computers.
What areas do you serve?
We primarily serve Syracuse and surrounding Central New York counties, providing both residential and commercial security solutions.
