Outage Alert due to power and weather conditions. Oak Hollow Estates and Lakeview Estates Anna, TX
We are aware there have been issues off and on today reaching our office at our regular phone number 903.482.7000. Frontier Communications has a switch that has been down in Grayson County which would not allow calls to reach our office. As a temporary workaround we now have a new number you can use if you can not get through to us on our regular number. The temporary number is 214.831.7000. As I write this, the Frontier switch is up and running so our normal number should work. However,...
Our offices will close today at 3:00. We will also be closed Christmas Eve and Christmas Day so our employees can be with their families. We will reopen Monday, December 28th at 8:00 am.
Between the hours of 11:00pm and 1:00am this evening we will be completing a TxDOT required relocation of our fiber along FM455. You may experience a brief outage and slower speeds during this maintenance window. We appreciate your patience as we work as quickly and safely as possible to restore normal service. Thanks to all our Grayson Collin Communications customers!
Wireless outage has been resolved. Our technicians had found a bad Power Supply and replaced the unit. Thank you… https://t.co/zMkGq8tyAK
Outage Alert: We are experiencing and outage with our Wireless Towers affecting Van Alstyne and Anna. We apologize… https://t.co/eGi3SmsCrI
Maintenance Alert: SmartHub will be down for approximately 30-60 minutes.
The fiber cut has been repaired and services are back online. Thank you for your patience!
Our technicians have begun repairing the fiber cut, ETR 2 hours.
Our technicians are on site and are still assessing the damage. No ETR at this time.
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