Business Details
37 Years
experience
Trusted Security Solutions for Safer Communities
Observint Technologies has been a trusted leader in security solutions since 1989, dedicated to making communities safer through advanced video/audio surveillance and access control technologies. Our mission focuses on delivering smarter, more secure environments for government, law enforcement, commercial, and residential clients nationwide. With decades of industry experience, we combine strategic guidance, innovative product sourcing, and comprehensive support services to empower our portfolio companies and security partners. Our commitment to excellence is reflected in our nationwide network of authorized professionals and our track record of serving over 400,000 customers. We prioritize accountability, customer focus, and teamwork, ensuring tailored solutions that meet evolving security needs.Our technical support team in Austin, Texas, provides free, unlimited assistance, while our logistics and marketing services streamline operations for partners. Through community initiatives like donating surveillance systems to schools and shelters, we extend our impact beyond security. Leadership with deep expertise in technology and public sector solutions drives our vision to be America's most trusted security provider. Our history of acquisitions and partnerships, including Alibi Security and Supercircuits, underscores our dedication to innovation. By balancing cutting-edge technology with affordability, we remain committed to creating a safer world through accessible security solutions.
Services
Video Surveillance
Access Control Systems
Technical Support
Product Sourcing
Marketing Services
Details
- Year established: 1989
Highlights and features
- We offer 30+ years of experience in security technology innovation since 1989.
- Our US-based specialists provide free, unlimited technical support for all solutions.
- We deliver comprehensive product lifecycle management from design to end-of-life transitions.
- Portfolio companies benefit from turnkey logistics, marketing, and channel support services.
- Our leadership team brings decades of public sector and technology business expertise.
Services
Video Surveillance
Observint provides high-definition video surveillance solutions featuring advanced IP cameras and recorders. Our systems offer scalable options for commercial, government, and residential applications with features like remote monitoring and cloud integration. Backed by technical expertise and partner networks, these solutions ensure comprehensive security coverage for facilities of all sizes.
Access Control
Our access control systems deliver secure entry management through IP-based technology solutions. Designed for modern security needs, these systems include credential-based access, audit trails, and integration with existing security infrastructure. Implementation support ensures seamless deployment for commercial and institutional clients seeking enhanced physical security.
Technical Support
Observint offers free, unlimited technical support from US-based specialists for all portfolio company solutions. Services include system troubleshooting, configuration assistance, and maintenance guidance. This support ensures minimal downtime and optimal performance for security systems deployed across diverse environments and applications.
Product Sourcing
Our product sourcing services connect global manufacturing partners with security solution providers. We manage product lifecycle from design to end-of-life transitions, offering private labeling and OEM integration. This ensures access to cutting-edge security technologies while maintaining quality control and market relevance for our partners.
Marketing Services
We provide comprehensive marketing solutions including digital campaigns, business enablement tools, and promotional materials for security professionals. Our in-house agency develops targeted strategies to help partners increase market visibility and effectively compete in the security industry landscape.
People
Brian Wood
CEO & Chairman of the Board
Co-owner with 30 years of tech leadership experience, including 18 years at Dell in executive roles. Oversees finance and operations while providing strategic vision for Observint's growth initiatives.
Troy West
Operating Partner
Co-owner with 25 years in public sector tech solutions at Dell. Leads sales, marketing, and business development while supporting community initiatives through board memberships.
Suzanne Tappe
Chief Financial Officer
Manages finance and HR operations with prior experience at American Innovations and Creative Action. Holds accounting expertise and focuses on organizational efficiency and financial strength.
Roger Norman
Chief Operating Officer
Provides operational leadership with prior roles at Dell, W.R. Grace, and Bell South. Ensures efficient systems and financial strength across Observint's portfolio companies.
George Farley
Chief Marketing Officer
Drives marketing strategy with experience from Dell's consumer segment and entrepreneurial ventures. Focuses on brand positioning and long-term sustainability for Observint's portfolio companies.
Questions
What security solutions does Observint Technologies offer?
Observint provides video surveillance systems, access control technologies, technical support services, product sourcing solutions, and marketing support for security professionals.
How long has Observint been in business?
Observint Technologies has been serving security needs since 1989 through its founding company Supercircuits, with over 30 years of industry experience.
Do you provide technical support for security systems?
Yes, Observint offers free, unlimited technical support from US-based specialists for all portfolio company solutions, including system troubleshooting and maintenance guidance.
What industries do you serve?
We serve government agencies, law enforcement, commercial businesses, residential clients, and educational institutions across the United States through our security partners.
How does Observint support security dealers?
We provide marketing services, business enablement tools, product lifecycle management, and channel support programs like Alibi Arsenal to help security professionals compete effectively.
Where is Observint Technologies headquartered?
Observint's headquarters is located at 15505 Long Vista Drive Suite 250, Austin, Texas 78728.
