We welcome the opportunity to earn your trust and deliver you the BEST service in the industry. We service, repair & install chimneys, fireplaces, gas logs & all types of masonry for Indianapolis, Meridian Kessler, Butler Tarkington, Broad Ripple, Geist, Zionsville, Carmel, Westifeld, Fishers, Greenwood and Noblesville. Since 1977 we strive to make sure we offer you the most knowledge about your chimney and fireplace. We use old world mason techniques to restore your chimney and fireplace. We pride ourselves on being the most professional and cleanest sweep and mason around.
Ely Stokes has not been a real reliable company for me. Getting a return call is practically impossible, getting someone out to look/repair a fireplace is just as impossible. They have so much potential and I keep trying but I am getting close to finding someone else. Maybe a little public feedback with motivate them to get in gear?
Nice people presale, no customer service post sale if problems occur. I quit wanting to deal with my wood burning fireplace and decided I wanted gas logs and went to Eli Stokes' store. I left them top reviews as they scheduled the work, and their people and sub-contractor seemed pleasant and efficient. Then the device quit working in less than 2 weeks, they tried to fix it 5 weeks later, it failed again, and they changed their story about what was wrong. I paid $2,543.75 for logs where, if I wish to use them, I must crawl on the floor, dismantle the logs, wipe down around the pilot, relight and reassemble every few days. I asked them what's wrong but they will not even respond to my e-mails now they have cashed my checks.
Wayyyyyyy over priced. Charged me $95 just to look at my chimney and tried to sell me $1800 of repairs, that other places can do at half the cost. There are so many other companies in town who come out for a free estimate, I highly suggest you shop around
ELY STOKES, INC. SHOWROOM AND OFFICE WILL BE CLOSED WEDNESDAY NOVEMBER 25-29.
Hope everyone is staying safe! Warmer and Sunny weather is on the brink, and when you are outside, look up and take a peak at your chimney. If you need any work, we would be happy to come out for a FREE exterior estimate. No contact! -below work completed by yours truly in Alverna Estates
https://t.co/GDyVxoAL40
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