Business Details
Emergency
services
Emergency Damage Restoration Services on Long Island
True Restorations has established itself as a trusted leader in emergency damage restoration services across Long Island, NY. With over 75 years of combined experience among our management team, including a former FDNY fire officer, we bring unparalleled expertise to water damage, fire damage, smoke damage, and mold remediation scenarios. Our IICRC-certified professionals operate 24/7, responding to emergencies within an hour and handling every aspect from initial assessment through insurance coordination and complete restoration.We maintain a climate-controlled warehouse for content storage during repairs and utilize web-based platforms for transparent communication with clients and insurance adjusters. Our team's extensive residential construction background enables turnkey repairs that restore properties to pre-loss condition efficiently. Recognized with a BBB A+ rating and 5-star reviews, we combine technical proficiency with compassionate service to address both immediate emergencies and long-term recovery needs.
Services
Water Damage Restoration
Mold Remediation
Fire Damage Repair
Smoke Damage Cleanup
Flood Insurance Assistance
Highlights and features
- 24/7 emergency response with on-site arrival within an hour
- Management team with 75+ years combined construction experience
- IICRC-certified professionals for industry-standard restoration
- A+ rating with Better Business Bureau
- Climate-controlled warehouse for content protection during repairs
Associations and certifications
- IICRC
- NYS Department of Labor
What people say
Arrived within an hour
Professional team
Saved us additional expenses
Handled insurance process smoothly
Completed repairs to satisfaction
Services
Water Damage Restoration
Our 24/7 water damage specialists respond within an hour to mitigate damage from burst pipes, leaks, or natural disasters. Using industrial air movers and moisture meters, we perform complete drying to IICRC standards. Our team handles insurance claims directly and provides full structural repairs to restore properties to pre-loss condition.
Mold Remediation
NYS-licensed technicians address mold infestations using containment protocols and HEPA vacuuming. We identify moisture sources, perform air scrubbing for 3 days post-removal, and coordinate third-party testing for clearance. Services include complete interior repairs following mold abatement.
Fire Damage Repair
We handle complete fire damage recovery including content salvage, soot removal, and structural repairs. Our team coordinates with insurance adjusters to maximize claim payouts and provides turnkey repairs from demolition through final finishing touches.
Smoke Damage Cleanup
Specialized air scrubbers and thermal fogging equipment eliminate smoke odors at the molecular level. We clean HVAC systems and porous surfaces using HEPA vacuums and chemical neutralizers to restore indoor air quality to pre-loss conditions.
Flood Insurance Assistance
Our experts guide clients through flood insurance claims using Xactimate estimating software. We document damage, submit detailed claims, and negotiate with carriers to ensure proper compensation for emergency mitigation and complete property restoration.
People
Fred McKnight
Project Manager
With over 20 years in restoration management, Fred McKnight oversees emergency response operations. He coordinates teams of technicians and ensures client satisfaction through transparent communication and quality control during complex damage restoration projects.
Questions
What types of damage do you handle?
We specialize in water damage, fire damage, smoke damage, and mold remediation for residential and commercial properties across Long Island.
Do you work with insurance companies?
Yes, we coordinate directly with insurance carriers to process claims efficiently and maximize payouts for emergency mitigation and restoration services.
How quickly can you respond to emergencies?
Our 24/7 emergency team arrives within an hour of contact to begin damage control and mitigation procedures.
Are your technicians certified?
All restoration specialists hold IICRC certifications, and our mold remediation team maintains NYS licensing for safe and compliant removal.
What areas do you serve?
We provide services throughout Nassau and Suffolk Counties on Long Island, NY, with expanding coverage areas.
Do you offer storage for belongings during restoration?
Yes, we have a climate-controlled warehouse to securely store contents during the entire restoration process.
