Business Details
28 Years
experience
Emergency
services
Your Trusted HVAC Partner in Chillicothe, OH
Lenox Heating & Cooling has been serving residents and businesses in Ross County, Ohio since 1998 with quality heating and cooling solutions. Our expertise spans geothermal services, HVAC installations, and emergency repairs, ensuring year-round comfort for homes and businesses. With over two decades of experience, we combine technical proficiency with personalized service to address diverse climate control needs. Our team prioritizes transparency, offering free estimates and maintaining Ohio licensing #28546 to guarantee professional standards. We specialize in geothermal heating systems that leverage earth's natural energy, providing sustainable alternatives to traditional HVAC equipment.Backed by manufacturer partnerships like Ruud, we deliver durable components with 10-year part warranties on new installations. Our commitment to community needs is demonstrated through senior/military discounts and 24/7 emergency response capabilities. Every service call emphasizes diagnostic accuracy, cost-effective repairs, and honest recommendations without pressure sales tactics. Operating Monday-Friday 8am-4pm with after-hours emergency availability, we maintain consistent service accessibility. Customer testimonials highlight our technicians' promptness, competitive pricing, and technical competence in resolving complex HVAC issues.
Services
Heating Services
Cooling Services
Geothermal Systems
Whole House Generators
Emergency Repairs
Details
- Year established: 1998
Highlights and features
- Free estimates on new installations
- Licensed, Bonded & Insured (Ohio License #: 28546)
- Experienced geothermal system specialists
- Ruud Dealer with premium equipment inventory
- 10-Year part warranty on new installations
What people say
Professional technicians
Competitive pricing
Prompt emergency service
Honest assessments
No pressure sales
Services
Heating Services
Our heating specialists address furnace repairs and replacements with diagnostic precision. We service all brands and identify efficiency issues causing increased energy consumption. Technicians carry common replacement parts for immediate repairs. Emergency service available for critical heating failures during cold seasons.
Cooling Services
We provide air conditioning diagnostics, repairs, and energy-efficient replacements. Our team identifies refrigerant leaks, airflow issues, and electrical component failures. New installations feature SEER-rated systems that reduce summer energy costs. Emergency cooling restoration available for commercial and residential clients during heatwaves.
Geothermal Services
Our geothermal experts design earth-loop systems that maintain indoor comfort using stable ground temperatures. Services include horizontal/vertical loop installation and heat pump integration. Systems reduce energy consumption by 25-50% compared to conventional HVAC. We assess property suitability for geothermal implementation in central Ohio.
Whole House Generators
We install automatic backup generators that activate within seconds of power loss. Systems integrate with natural gas or propane supplies to maintain HVAC operation, refrigeration, and essential circuits. Our technicians program load management settings to prioritize critical home systems during extended outages.
Emergency Repairs
Our on-call technicians respond to urgent HVAC failures outside regular business hours. Common emergencies include furnace ignition failures, AC compressor malfunctions, and heat pump ice buildup. Emergency service maintains priority scheduling for same-day diagnostic and repair completion.
People
Eric Lenox
Founder
Eric Lenox co-founded the company in 1998 after identifying local demand for reliable HVAC services. He oversees technical operations and maintains hands-on involvement in complex installations. His 25+ years in the industry ensure adherence to technical standards while preserving personalized customer service.
Laurel Lenox
Founder
Laurel Lenox established administrative systems that support the company's growth while maintaining community-focused values. She manages client relations and financing programs that make HVAC upgrades accessible. Her leadership maintains the company's commitment to transparent pricing and ethical business practices.
Questions
What HVAC services do you offer?
We provide complete heating, cooling, and geothermal system repairs, installations, and maintenance for residential and commercial properties in Ross County.
Are emergency services available after hours?
Yes, our 24/7 emergency service responds to urgent HVAC failures outside regular business hours with no additional service charges.
Do you service all HVAC brands?
Our technicians repair and maintain all major HVAC brands while offering premium Ruud equipment for replacement installations.
Is financing available for new systems?
Yes, we offer flexible financing options to help customers upgrade HVAC systems without upfront cost barriers.
What warranties do you provide?
New installations include 10-year manufacturer warranties on parts with optional extended coverage plans for complete system protection.
Do you install geothermal heating systems?
Yes, we specialize in geothermal system design and installation that leverages earth's stable temperatures for energy-efficient climate control.