Business Details
50+ Years
experience
Emergency
services
Trusted HVAC Services in Dallas Since 1967
Suburban Heating & Air Conditioning has been a trusted provider of HVAC solutions in the Dallas area since 1967. Founded by Don Hamilton and now led by owners Denise Roberts and Charles Owens, our company maintains the same commitment to quality and customer service that established our reputation. With a team of approximately 50 employees, we specialize in residential and commercial HVAC sales, installation, and repair services. As a Carrier Factory Authorized company, we utilize premium Carrier products while maintaining the capability to service all brands. Our 24/7 emergency response ensures immediate assistance for urgent heating and cooling needs.The Better Business Bureau recognizes us with an A+ rating, reflecting our dedication to ethical business practices. Our in-house metal fabrication shop enables custom ductwork production, enhancing efficiency and reducing project timelines. We offer comprehensive solutions including geothermal systems, mini-split installations, and commercial design/build projects. Our service department operates with eight technicians across seven vehicles, ensuring prompt on-site repairs with fully stocked equipment. For over five decades, we've combined technical expertise with personalized service to meet the evolving needs of Dallas homeowners and businesses.
Services
Air Conditioning
Heating
Geothermal Systems
Service Agreements
Commercial HVAC
Details
- Year established: 1967
Highlights and features
- 55+ years of local HVAC expertise in Dallas
- 24/7 emergency service with immediate response
- Carrier Factory Authorized installation specialists
- In-house metal fabrication for custom ductwork
- A+ rated by the Better Business Bureau
Associations and certifications
- Carrier Factory Authorized
- Better Business Bureau (A+)
What people say
Great company and honest repair work
Trusted for 50-60 years
Professional and courteous technicians
Saved us twice in emergencies
Exceeded expectations on complex projects
Services
Air Conditioning
We provide comprehensive air conditioning solutions including installation, repair, and maintenance for residential and commercial properties. Our technicians handle standard systems and specialized applications like mini-split and chilled water systems. With 24/7 emergency availability, we ensure prompt resolution of cooling issues while maintaining energy efficiency and system longevity.
Heating
Our heating services cover complete system installation, repair, and maintenance for both residential and commercial clients. We specialize in geothermal applications, heat pumps, and custom heating solutions. Our team performs precise heat load calculations to ensure optimal system sizing and efficiency while maintaining 24/7 emergency repair availability.
Geothermal Systems
We offer geothermal system installation and maintenance services that utilize renewable energy for efficient climate control. Our experts design and implement underground pipe networks that provide environmentally friendly heating and cooling solutions while reducing long-term energy costs for residential and commercial properties.
Commercial HVAC
Our commercial HVAC division handles large-scale installations, design/build projects, and maintenance contracts for business clients. We provide customized solutions including energy recovery systems, humidity control, and specialized ventilation for applications like wine rooms and crawl spaces while maintaining 24/7 service availability.
Service Agreements
We offer comprehensive HVAC maintenance agreements that include seasonal system checks, coil cleaning, filter replacement, and performance optimization. These agreements help maintain equipment efficiency, extend system lifespan, and ensure priority service during peak seasons while preserving manufacturer warranties.
People
Denise Roberts
Owner
Co-owner Denise Roberts leads Suburban Heating & Air Conditioning's office operations with over 20 years of HVAC industry experience. She ensures efficient business processes while maintaining the company's founding commitment to customer satisfaction and quality service standards.
Charles Owens
Owner
Co-owner Charles Owens oversees daily operations and customer service initiatives at Suburban Heating & Air Conditioning. With decades of hands-on HVAC experience, he maintains direct client communication channels and ensures technical excellence across all service departments.
Questions
What HVAC services do you offer?
We provide air conditioning, heating, geothermal systems, commercial HVAC solutions, and service agreements for residential and business clients in Dallas.
Are you available for emergencies?
Yes, our 24/7 service team responds to HVAC emergencies with immediate technician dispatch and on-site repairs.
Do you service all HVAC brands?
While we specialize in Carrier products as a Factory Authorized dealer, we service all major HVAC brands and system types.
What areas do you serve?
We primarily serve Dallas and surrounding areas, providing both residential and commercial HVAC services throughout North Texas.
Do you offer maintenance agreements?
Yes, we offer comprehensive HVAC service agreements with seasonal maintenance, priority scheduling, and system performance optimization services.
Are you BBB accredited?
Yes, we maintain an A+ rating with the Better Business Bureau and have been recognized for ethical business practices since 1967.
Reviews (3)
Jonathan David Kovens
Aug 29, 2018
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These guys are crooks! I don't even know where to begin. First, I have 3 AC units in my building and one of them was messed up. I told the tech what.
Betty Lovell
Jun 01, 2017
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I've used Suburban for over 15 years for all of my heating & AC needs. Always dependable and reasonable. Charles and crew will take great care of you!
Susan Kine
Jun 06, 2014
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We just had Suburban Heating and Air Conditioning Company service my sister's house this morning. We want to tell you Darrin was punctual, very.
