Business Details
Your Trusted Elevator Solutions Partner in Southern New England
Founded over 45 years ago, Above & Beyond Elevator has established itself as a leader in residential elevator and industrial lift solutions across Southern New England. Our expertise spans complete installation, maintenance, modernization, and state certification processes, serving both homeowners and commercial clients with equal dedication. We pride ourselves on delivering customized vertical transportation systems that align with architectural aesthetics while maintaining rigorous safety and functionality standards.Our team coordinates seamlessly with subcontractors to ensure smooth project execution, from initial engineering to ongoing service. Licensed and insured in Massachusetts and Rhode Island, we combine technical precision with a client-centric approach, earning trust from custom home builders, architects, and designers. Our reputation for resolving complex challenges, such as reviving decades-old systems, underscores our commitment to exceeding industry expectations through meticulous attention to detail.
Services
Elevator Installation
Lift Maintenance
System Modernization
State Inspections
Dumbwaiter Services
Highlights and features
- 45+ years of specialized elevator installation and maintenance expertise
- Licensed and insured operations in Massachusetts and Rhode Island
- Custom solutions integrating form and function for residential/commercial spaces
- Comprehensive state inspection coordination and certification support
- Proven track record revitalizing complex, legacy elevator systems
What people say
Prompt service calls
Expert technical staff
Tremendous partnership
Brought old system back
Honest advice
Services
Elevator Installation
We provide complete turnkey elevator installations tailored to residential and commercial properties. Our process includes engineering consultation, customization for aesthetic integration, and post-installation maintenance planning. Each project receives dedicated coordination with subcontractors to ensure seamless implementation while meeting all safety and regulatory requirements.
Preventative Maintenance
Our scheduled maintenance programs prevent operational disruptions through comprehensive inspections and mechanical/electrical servicing. Technicians perform detailed diagnostics to identify potential issues early, ensuring optimal performance and longevity of residential and commercial lift systems while minimizing unexpected downtime.
Modernization Services
We offer full modernization solutions for aging elevators, including mechanical upgrades, energy efficiency improvements, and cosmetic enhancements. Our team evaluates existing systems to implement 21st-century technology upgrades that enhance functionality, safety, and visual appeal while extending equipment lifespan.
State Inspections
We manage the complete state certification process for new and existing elevators, including pre-inspection diagnostics and coordination with regulatory authorities. Our technicians ensure all systems meet current safety standards and assist during official inspections to achieve timely compliance and operational approval.
Dumbwaiter Services
We design and install customized dumbwaiter systems for residential and commercial applications. Our solutions focus on space-efficient vertical transportation solutions that integrate seamlessly with building layouts while maintaining safety and operational reliability through regular maintenance programs.
People
Mark
Owner
With decades of industry experience, Mark leads Above & Beyond Elevator as a down-to-earth, client-focused owner. He oversees operations while maintaining hands-on involvement in complex projects, ensuring the company's commitment to exceptional service and technical excellence.
Ellie
Customer Service Manager
Ellie serves as the primary client liaison, coordinating service calls and project scheduling. Her responsive communication style and problem-solving approach have made her a trusted contact for customers requiring prompt, reliable elevator maintenance and installation support.
Tom
Lead Technician
As senior technician, Tom performs inspections, maintenance, and system diagnostics with technical precision. His expertise in both modern and legacy elevator systems ensures accurate troubleshooting and reliable service execution for residential and commercial clients.
Questions
What areas do you service?
We provide elevator services throughout Massachusetts and Rhode Island, including island locations.
Do you handle both residential and commercial projects?
Yes, we serve both homeowners and commercial clients with installation and maintenance solutions.
Can you modernize existing elevator systems?
We offer complete modernization packages including mechanical upgrades and aesthetic enhancements for aging systems.
How do you handle state inspections?
We coordinate all inspection logistics and provide on-site technical support during certification processes.
What's your response time for service calls?
We prioritize prompt service with technicians available for urgent elevator maintenance requirements.
Do you provide preventative maintenance plans?
Yes, our scheduled maintenance programs help prevent elevator downtime through regular system checkups.
