Our Performance Innovation Training this month involved reading Leading Loyalty by Shawn Moon, Sandy Rogers, and Leena Rinne. Our team enjoyed a guest appearance by Shawn. Such great learning and growing experience for us. Thanks for your influence, Shawn and team at FranklinCovey! #ContagiousGrowt h #LeadingLoyalty
Learn how standing up a cloud-based IVR system in front of your outsourced contact center will improve customer service and save you money. #bpo #contactcenter #ivr #customerservice #automation #selfservice https:// www.ivrtechgroup .com/ivr/ outsourcing-your -contact-center
We're excited to announce our partnership with Bluefin to provide their merchants with secure payments by phone and text through their PayConex Gateway. #pcidss #payments #paymentsolution s #paymentprocessi ng https:// www.ivrtechgroup .com/payments/ partnership-with -bluefin
IVR surveys by phone tend to have a higher response and completion rate than any other method. Our blog post has ev… https://t.co/Vvzt0hFKid
We wish everyone a happy, abundant, and healthy New Year from all of us at IVR Technology Group.
Celebrating and expressing thanks for our clients, partners and growth along with the blessing of new team members… https://t.co/BdzlPiOiUB
Learn how we helped an insurance provider exceed customer service expectations by using IVR Voice Surveys for their… https://t.co/PwXjRwDjOG
Agent turnover in contact centers is a costly problem. Learn about three case studies where the proper use of techn… https://t.co/KamHNK6fks
Another great Performance Innovation Training (PIT) session. This session involved learning from the #QBQbook by Jo… https://t.co/Ze3P5W50J4
Welcoming in new team members to help us deliver more WOW customer experiences. Here we grow again! #culture… https://t.co/w5blHTjthI
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