Business Details
Emergency
services
Reliable Water, Wastewater, and Garbage Services
Chester Sewer District is a public utility provider dedicated to delivering essential water, wastewater, and garbage services to Chester County, South Carolina. Established under state mandates, we prioritize public health and safety through rigorous compliance with environmental regulations and advanced infrastructure management. Our team of experienced professionals and appointed commissioners ensures reliable service delivery while maintaining transparency through regular public meetings and accessible reporting systems. We offer 24/7 emergency response capabilities and innovative customer tools like automated notifications, mobile bill payment, and real-time service updates through our newly launched mobile app. Our cross-connection control and backflow prevention program, administered in partnership with certified professionals, safeguards water quality across our service area.With physical offices operational during standard business hours and digital platforms available around the clock, we provide flexible access to account management functions including usage tracking, paperless billing, and contact information updates. Our commitment to community extends beyond utility provision through initiatives like Capital Recovery Fees for expanding infrastructure accessibility to underserved areas. As a publicly governed entity, we maintain accountability through documented commission meetings, public comment procedures, and quarterly reporting mechanisms that ensure stakeholder engagement in operational decision-making.
Services
Water Service
Wastewater Collection
Garbage Pickup
Emergency Repairs
Backflow Testing
Mobile Payments
Service Notifications
Capital Recovery Program
Highlights and features
- We provide 24/7 emergency water services including leak detection and pressure regulation.
- Our SCDES-certified backflow prevention program ensures compliance with state water safety standards.
- Mobile app enables real-time account management, bill payment, and service updates.
- Transparent operations through public commission meetings and documented procedures.
- Automated notifications system for payment reminders and service advisories.
Associations and certifications
- South Carolina Department of Environmental Services (SCDES)
What people say
24/7 emergency response
Transparent billing
Mobile app convenience
Competent staff
Prompt service
Services
Water Service
Chester Sewer District provides metered water supply to residential and commercial properties within our service area. Our system includes regular pressure regulation and quality testing to ensure safe drinking water. New customers establish service through in-person or online applications with required documentation and potential deposits.
Wastewater Collection
We maintain a comprehensive wastewater collection and treatment infrastructure serving Chester County. Service availability depends on property location, with requirements determined during application. Regular maintenance and emergency repair services ensure continuous system functionality across residential and commercial properties.
Garbage Pickup
Garbage collection services operate under district oversight, with availability determined by property location. Our waste management system includes collection scheduling, container provision, and disposal coordination. Service requirements and fees are established during account setup based on municipal guidelines and property characteristics.
Backflow Program
Our state-mandated backflow prevention program protects public water systems from contamination. We administer device installation, testing, and certification through licensed plumbers and SCDES-certified testers. The program includes annual testing requirements, compliance tracking, and $12 administrative fees per test submission for regulatory compliance.
Mobile App
The CMD mobile app offers customers 24/7 access to utility account management features. Users can make payments, view usage data, manage notifications, and access important service announcements. Integration with online payment systems and automated notification platforms enables real-time updates and streamlined customer interaction for enhanced service experience.
People
Raymond Douglas
Commissioner
Serving as Chester City representative, focuses on infrastructure development and budget oversight. Brings 15+ years of municipal governance experience to utility planning decisions.
Kim Chisholm
Commissioner
Chester City appointee with background in environmental policy. Advocates for sustainable resource management and community engagement in district operations.
George Wilmore
Commission Chairman
Chairman representing Great Falls with emphasis on emergency preparedness. Oversees commission agenda development and operational risk management strategies for regional service continuity.
Questions
How do I establish water service?
Apply online or in person at 155 Wylie Street with valid ID, proof of residence, and potential deposit. Service availability checks take 1 business day.
What payment options exist?
Use credit cards through our IVR system at (833) 209-4044 or online portal. Visit office during business hours for in-person payments.
Are emergency services available?
Yes, call (803) 385-5123 24/7 for water emergencies including leaks, pressure issues, or service disruptions requiring immediate attention.
What areas do you serve?
We serve Chester city, Great Falls, Richburg, Fort Lawn, Hwy 9 corridor, and surrounding unincorporated Chester County areas with water and wastewater services.
What is the backflow program?
State-mandated water safety program requiring annual testing of prevention devices. Certified testers submit results through our system for $12 administrative fees per test.