Business Details
Emergency
services
Essential Utility Services in Houston, TX
Parkway Utility District Water is dedicated to delivering high-quality water and sewer services to residents and taxpayers. With a focus on efficiency and community needs, we collaborate with experienced consultants in engineering, legal, financial, and operational fields to ensure reliable infrastructure and transparent governance. Our board of directors oversees strategic initiatives, including drainage improvements and environmental compliance, while maintaining cost-effective solutions for customers. Through regular public meetings and accessible resources, we prioritize accountability, community engagement, and the highest standards of service excellence. 
Services
Water Service
Sewer Service
Trash Collection
Drainage Improvements
Billing Management
Highlights and features
- Our experienced board oversees critical infrastructure improvements and compliance.
- Transparent billing practices and customer-focused payment solutions.
- Expert partnerships ensure high-quality engineering and operational standards.
- 24/7 emergency services for urgent water and sewer issues.
- Community engagement through accessible public meetings and resources.
What people say
Reliable trash collection
Responsive emergency services
Transparent governance practices
Services
Water Service
Our water service ensures safe, reliable access to potable water for residential customers. We maintain infrastructure to meet quality standards and respond to emergencies like leaks or discoloration. Regular testing and state-mandated reporting guarantee compliance with health regulations.
Trash Collection
Best Trash, LLC manages weekly collection of household waste and recyclables, adhering to strict guidelines for container size and hazardous material restrictions. Special services accommodate bulk items and seasonal yard waste removal.
Drainage Improvements
We implement infrastructure projects like enclosed storm sewers and detention basins to mitigate flooding. Collaborating with Harris County engineers ensures long-term resilience against weather-related risks in areas like Parkway Forest Subdivision.
Billing Management
We handle water service activation, payments, and account management through temporary systems during the transition to Starnik's billing platform. Auto-pay options will resume once the new system launches in November 2025.
Public Meetings
Monthly board meetings review district operations, budgets, and projects. Agendas and minutes are publicly accessible online, with opportunities for residents to participate in decision-making processes through open forums.
People
Josh Maas
Water Operator
Manages water service operations and emergency response for the district. Available for urgent issues like leaks, sewer odors, and discolored water.
Jessica Leung
General Counsel
Provides legal guidance for district operations, including contracts and regulatory compliance. Practices at Norton Rose Fulbright's Houston office.
Jeffrey Bishop
Engineer
Licensed professional engineer overseeing infrastructure projects as Principal at Quiddity Engineering, LLC in The Woodlands, Texas.
Dane Turner
Trash Service Contact
Coordinates trash collection services as Best Trash, LLC's primary contact for Parkway Utility District Water customers.
Terry Ganey
Constable
Serves as Harris County Constable Precinct 3 contact for security services, available 24/7 at 281-471-4797.
Questions
Which areas does Parkway Utility District serve?
We serve residents in Houston, Texas, including the Parkway Forest Subdivision.
How do I pay my water bill during the system transition?
Manual payments are required until the new Starnik billing portal launches in November 2025.
What trash collection days are scheduled?
Trash is collected every Wednesday and Saturday, with recyclables on Saturdays.
How do I report water emergencies?
Call Josh Maas at 281-651-1618 for urgent water or sewer issues.
Are there special waste disposal guidelines?
Yes - hazardous materials, construction debris, and heavy items require special handling. Check guidelines for details.
