Business Details
37 Years
experience
Custom Glass & Mirror Experts in Waltham, MA
Prestige Custom Mirror & Glass was founded in 1989 with a commitment to superior craftsmanship and innovative design. In 2023, we merged with MacNeil Glass Company, a Natick-based business with over 70 years of industry experience, to expand our capabilities while maintaining our shared dedication to customer satisfaction. Our team offers custom glass solutions for homeowners, contractors, and designers throughout Boston and Metro-West. We handle projects of all complexities, from custom shower enclosures to intricate digitally printed glass, using in-house engineering and metal fabrication to ensure precision and efficiency. Our short lead times and attention to detail have earned us repeat clients, including architects and builders who trust us for challenging installations.We prioritize practical yet beautiful designs through collaborative consultations and advanced techniques like laser templating. Our installers and customer service staff are trained to deliver professional results while maintaining courteous, long-term relationships. Employees receive comprehensive benefits, reflecting our investment in both team well-being and project quality. With decades of combined experience, our leadership team guides every project to meet exacting standards. We stand behind our work, offering competitive pricing and warranties that demonstrate our confidence in every installation.
Services
Custom Glass Shelves
Shower Enclosures
Glass Railings
Custom Mirrors
Digitally Printed Glass
Details
- Year established: 1989
Highlights and features
- We offer 35+ years of combined experience in custom glass fabrication and installation.
- Our in-house engineering and metal fabrication departments ensure project precision.
- We provide 48-hour quote turnaround for most projects.
- Our team handles complex installations with patented techniques and attention to detail.
- We maintain long-term partnerships with architects and builders through reliable service.
What people say
Meticulous craftsmanship
Up for any challenge
Competitive pricing
Superb job
Long-lasting relationships
Services
Custom Glass Shelves
Our custom glass shelves combine practical storage with elegant design. Available in various thicknesses and finishes, these shelves enhance both residential and commercial spaces. Reinforced brackets and professional installation ensure safety and durability. Clients receive CAD drawings for approval before fabrication begins.
Shower Enclosures
We create seamless shower enclosures using tempered safety glass with modern hardware options. Designs accommodate standard and irregular spaces while prioritizing water containment. Installations include steam-ready options and low-threshold accessibility features for all clients.
Glass Railings
Our railings utilize frameless and semi-frameless designs to maximize visibility while meeting safety standards. Available with metal posts or wall-mounted brackets, these systems work for interior staircases and exterior balconies. Tempered glass panels provide long-lasting clarity and strength.
Custom Mirrors
From oversized wall mirrors to beveled decorative pieces, our mirrors suit contemporary and traditional spaces. Back-painted options add color dimension while framed models enhance formal settings. Clients benefit from precise measurements taken with laser templating technology.
Digitally Printed Glass
This service transforms glass surfaces with high-resolution digital imagery or patterns. UV-stable inks create durable, scratch-resistant finishes for backsplashes, shower walls, and decorative partitions. Clients collaborate with our designers to achieve unique, full-color visual effects.
People
Phil Wallace
President
Phil founded the company in 1989 after decades in the glass industry. He focuses on client relationships and strategic growth while maintaining community ties through local projects and family activities.
Ron McPhail
Vice President of Operations
Ron has managed operations since 1993, ensuring quality control across projects. He oversees client communication and team coordination to maintain consistent service standards while enjoying outdoor activities in New Hampshire.
Matt McPhail
Supervisor
Matt supervises daily production and technical operations. He coordinates with designers and installers to maintain workflow efficiency while upholding craftsmanship standards learned through years of industry experience.
Joe Munroe
Glass Technician
Joe executes precise installations using advanced techniques. His craftsmanship contributes to the company's reputation for handling complex projects while maintaining a client-focused approach during on-site work.
Jill Grosso
Office Manager & Customer Care
Jill manages administrative operations and client interactions. She ensures smooth communication between teams and clients, maintaining the company's commitment to responsive service and organizational excellence.
Questions
What areas do you serve?
We operate throughout Boston, Metro-West, and surrounding communities including Natick, Waltham, and Cambridge.
Do you handle both residential and commercial projects?
Yes, we work with homeowners, builders, and architects on projects ranging from single-family homes to large-scale commercial spaces.
What is your typical project timeline?
Most projects complete within 3-6 weeks from measurement to installation, with smaller jobs sometimes finished faster.
Can you match existing glass designs?
Our team creates replicas of existing pieces using digital templating and our fabrication expertise to maintain aesthetic continuity.
Do you offer warranties?
Yes, we provide a 1-year limited warranty covering materials and workmanship on all installed glass products.
How do you handle complex installations?
Our in-house engineering department develops custom solutions for challenging projects, using advanced CAD software and fabrication techniques.
