Business Details
Your Trusted Fountain & Aeration Experts in Baton Rouge
Pilot Specialty Group is a family-owned and operated business dedicated to delivering exceptional fountain and aeration solutions. Our team utilizes products from industry-leading manufacturers and serves as the exclusive authorized sales, service, and warranty center for Aqua Master and Otterbine fountains in the Baton Rouge area. Through factory training and strong partnerships with manufacturers, we provide statewide service across Louisiana with expertise in installation, repair, and maintenance. As licensed electrical contractors, we offer turnkey solutions from electrical setup to fountain installation.Our commitment to customer satisfaction drives every project, ensuring functional and aesthetically pleasing water feature solutions tailored to each client's needs. With inventory of common repair parts, we minimize equipment downtime while offering self-service options for customers. Our customizable maintenance programs adapt to individual budgets and requirements, combining technical proficiency with personalized service.
Services
Fountain Sales
Electrical Installation
Warranty Repairs
Maintenance Programs
Parts Supply
Highlights and features
- Family-owned business with factory-trained technicians
- Exclusive Aqua Master/Otterbine service center in Baton Rouge
- Licensed electrical contractors for complete installations
- On-site inventory of critical fountain repair parts
- Customizable maintenance programs for commercial/residential clients
Associations and certifications
- Louisiana State Licensing Board for Electrical Contractors
- Aqua Master Authorized Dealer
- Otterbine Authorized Dealer
Services
Fountain Sales
As authorized dealers for Aqua Master and Otterbine, we provide premium floating fountains tailored to landscape needs. Our selection includes various sizes and spray patterns for residential and commercial properties. We work closely with clients to ensure proper selection and satisfaction with every fountain purchase.
Electrical Installation
We offer complete electrical contracting services for fountain installations, including meter connections and power supply setup. Our Louisiana-licensed electricians handle projects from initial planning to final implementation, even at locations without existing utilities. This ensures safe, code-compliant installations that meet manufacturers' requirements.
Warranty Repairs
We handle warranty claims and repairs for Aqua Master and Otterbine fountains, maintaining factory standards. Our stocked inventory of common repair parts enables quick turnaround times. We also service non-authorized manufacturer equipment, providing reliable maintenance solutions for various fountain systems.
Maintenance Programs
Our customizable maintenance plans ensure optimal fountain performance year-round. Programs include seasonal inspections, cleaning, and preventative maintenance tailored to client budgets and requirements. Regular service helps maintain warranty coverage and extends equipment lifespan while preserving water quality and aesthetics.
Parts Supply
We stock essential replacement parts for Aqua Master and Otterbine fountains, minimizing equipment downtime. Customers can purchase components directly for self-installation or schedule professional service. Our inventory includes pumps, lighting systems, and other critical fountain operation elements.
Questions
What fountain brands do you carry?
We are authorized dealers for both Aqua Master and Otterbine fountains, offering their complete product lines.
Do you service existing fountain systems?
Yes, we provide repair and maintenance services for all Aqua Master and Otterbine units, including warranty and post-warranty periods.
Can you install electrical systems for new fountain locations?
As licensed electrical contractors, we handle complete power setup from the meter to fountain connection, even at locations without existing utilities.
Do you offer maintenance contracts?
Yes, we provide customizable maintenance programs tailored to your specific fountain needs and budget requirements.
Are you available for emergency repairs?
Our regular service hours are Monday-Friday 7am-3:30pm. For urgent requests, contact us directly to discuss availability.
Do you sell replacement parts separately?
Yes, we stock common repair components for both Aqua Master and Otterbine fountains available for customer purchase.
