Business Details
Emergency
services
Your Trusted Water Provider in Edom, Texas
At Edom Water Supply, we are dedicated to delivering safe, clean, and reliable water to our community. Our team works tirelessly to maintain high-quality standards while implementing proactive measures like drought contingency planning to ensure long-term sustainability. With convenient online payment options, responsive emergency services, and transparent communication, we prioritize customer satisfaction and public health. Our commitment to infrastructure improvements and regulatory compliance reflects our mission to serve residents and businesses in East Texas with integrity and expertise. Services
Water Supply
Emergency Repairs
Online Payments
Drought Management
Water Quality Testing
Infrastructure Projects
Highlights and features
- We offer 24/7 emergency water services with direct operator contact
- Our online payment system provides convenient billing options
- We maintain strict water quality standards with annual reporting
- Our drought contingency plan ensures supply during shortages
- We provide transparent project updates and community alerts
What people say
Clean water supply
24/7 emergency response
Regular updates
Conservation efforts
Services
Water Supply
Edom Water Supply provides clean, potable water to residential and commercial customers in East Texas. Our system includes regular quality testing and infrastructure maintenance to ensure consistent service. We implement drought contingency plans during shortages while maintaining 24/7 emergency response capabilities.
Emergency Repairs
We offer 24/7 emergency water services for critical issues like pipe bursts or supply disruptions. Customers can contact operator John Pipes directly at (903) 385-2455 for immediate assistance. Our team responds promptly to minimize service interruptions and property damage during urgent situations.
Online Payments
Our modern payment system allows customers to manage accounts online with secure credit/debit card or eCheck transactions. Users can view balances, set up automatic payments, and receive notifications through our digital platform. Convenience fees apply for electronic transactions to maintain system operations.
Drought Management
We implement staged drought contingency plans during water shortages while providing conservation guidance to customers. Our current Stage 1 plan addresses high demand periods with usage recommendations. We regularly update customers about water restrictions and supply status through official communications.
Water Quality Testing
We conduct comprehensive water quality testing to meet EPA and Texas Commission on Environmental Quality standards. Annual water quality reports document contaminant levels and system performance. Our team works proactively to maintain safe drinking water and address any potential issues immediately.
People
John Pipes
Water Operator
John Pipes serves as Edom Water Supply's dedicated water operator, providing 24/7 emergency response and system maintenance. With extensive experience in water management, he ensures reliable service and prompt resolution of critical infrastructure issues.
Questions
How do I pay my water bill?
Use our online payment system for credit/debit card (3% + $1 fee) or eCheck ($1.25 fee) transactions. We don't accept phone payments.
What are the current water restrictions?
We're in Stage 1 drought contingency with voluntary conservation measures. Visit our website for specific guidelines and updates.
How do I report a water emergency?
Call John Pipes directly at (903) 385-2455 for after-hours water emergencies or urgent system issues.
Is my water safe to drink?
Yes, we meet all EPA and Texas water quality standards. Annual reports show contaminant levels within safe limits for all tested parameters.
Can I view my account online?
Yes, create an account to check balances, set up notifications, and manage payments through our secure portal.
What areas do you serve?
We primarily serve Edom and Brownsboro, Texas, with water supply and infrastructure services extending to surrounding East Texas communities.
