Business Details
50+ Years
experience
Emergency
services
Your Trusted Water Provider in Pine Island, FL
Greater Pine Island Water, Inc. (GPIWA) has been dedicated to providing clean, safe drinking water to Pine Island, Florida, and surrounding areas since 1964. Founded by 495 original members, we now serve over 7,000 residents as a member-owned utility company. Our operations are governed by a nine-member Board of Directors, ensuring decisions reflect local needs and priorities. We maintain three specialized divisions: Administrative, Reverse Osmosis Plant, and Distribution, which work together to ensure reliable water production and delivery. Our main office, located in Bokeelia, Florida, operates Monday through Friday with transparent billing and customer service processes.We prioritize regulatory compliance and have consistently exceeded federal and state water quality standards. Our commitment to cost-effective service delivery ensures members receive value while maintaining infrastructure integrity. Through proactive measures like backflow prevention and emergency response protocols, we prioritize public health and safety. Annual reports and water quality data are publicly accessible to maintain accountability. With over six decades of service, we remain focused on adapting to community needs while upholding our founding mission of clean water for a better tomorrow.
Services
Water Supply Services
New Service Installation
Meter Installation
Billing & Customer Service
Water Quality Testing
Emergency Water Notices
Backflow Prevention
Details
- Year established: 1964
Highlights and features
- We have over 60 years of experience providing clean water to Pine Island residents
- Our member-owned structure ensures decisions prioritize customer needs
- We maintain water quality exceeding all regulated standards
- Governed by a local Board of Directors for community-focused service
- Three specialized divisions ensure efficient water production and distribution
Services
Water Supply Services
GPIWA provides clean drinking water through a comprehensive distribution network. Our reverse osmosis plant ensures water meets and exceeds federal safety standards. Regular quality testing and infrastructure maintenance guarantee consistent service for our 7,000+ members across Pine Island and surrounding areas.
New Service Installation
We facilitate new water service connections for residents and businesses. The process includes meter installation and system integration. Our team handles owner transfers and new meter applications while maintaining regulatory compliance for all service activations in our service area.
Water Quality Testing
Regular water quality monitoring ensures compliance with all regulations. We conduct lead and copper sampling programs. Annual water quality reports document our performance against standards. This program protects public health through proactive contaminant detection and mitigation strategies.
Billing & Customer Service
Our billing division handles account changes, payment processing, and customer inquiries. We offer multiple payment options and assistance with billing adjustments. Staff manage service cancellations, address updates, and lien requests to support members' account needs efficiently.
Emergency Water Notices
We issue timely boil water notices during potential contamination events. Emergency protocols include rapid communication through multiple channels. Our team coordinates leak reporting and resolution to maintain system integrity and public safety during water service disruptions.
People
Mikes Maillakakis
General Manager
With decades of leadership experience, Mikes Maillakakis oversees all operations as General Manager, ensuring reliable water supply and service excellence for the association's 7,000+ members.
Chris George
Deputy General Manager
Chris George manages day-to-day operations as Deputy General Manager, supporting infrastructure maintenance and service delivery improvements across Pine Island's water distribution network.
Susan Duvall
Financial Officer
Susan Duvall handles financial operations and accounting, maintaining fiscal transparency while implementing cost-effective measures that benefit the association's member-owners.
Sanjay Adlam
Lead Plant Operator
Sanjay Adlam supervises reverse osmosis plant operations, ensuring consistent water purification standards and regulatory compliance at GPIWA's St. James City treatment facility.
Erik Iverson
Distribution Supervisor
Erik Iverson leads water distribution system maintenance, managing infrastructure upgrades and emergency response crews to maintain service reliability across the association's service area.
Questions
What areas does GPIWA serve?
We serve Pine Island, Florida, and surrounding areas including Ft. Myers and Cape Coral on Southwest Florida's coastline.
How can I start a new water service?
Contact our Customer Service team at (239) 283-1071 to initiate a new service request or owner transfer process.
What are current water rates?
Current rates are available in our Schedule_of_Fees_and_Water_Rates_20241121 document on our website.
How do I report a water leak?
Download and submit our Leak Report Form or contact our distribution team during business hours for urgent issues.
When are office hours for payments?
Our main office processes payments Monday-Friday 8:30 AM-4:30 PM, excluding major holidays.
How is water quality monitored?
We conduct regular testing for contaminants and publish annual Water Quality Reports meeting or exceeding all safety standards.
