Business Details
12 Years
experience
Emergency
services
Professional Janitorial Services Omaha, NE
At KB Building Services, we are committed to delivering exceptional janitorial solutions that empower our clients to focus on their core business operations. Our mission centers on creating peace of mind for partners through consistent, dependable cleaning services rooted in proactive communication and integrity. With over a decade of experience, we serve commercial offices, medical facilities, multi-family housing, and industrial spaces across three states, prioritizing safety, innovation, and accountability. Our proprietary SIMONServe system streamlines operations while our 94.77% employee retention rate reflects our investment in training and culture.Certified under 170+ industry standards, we combine advanced equipment like electrostatic disinfection with personalized service to ensure clean, healthy environments. Our team of 273 professionals completes over 800 quality control inspections monthly, maintaining a 98.1% partner retention rate through transparent performance metrics and tailored cleaning programs that align with each client's unique needs.
Services
Day Maker Services
Full Service Janitorial
Multi-Family Cleaning
Carpet Maintenance
Disinfection Services
Glass Cleaning
Construction Cleanups
Facility Concierge
Hard Floor Care
Emergency Response
Details
- Year established: 2014
Highlights and features
- We maintain 98.1% client retention through consistent service delivery
- Our SIMONServe system provides real-time performance tracking and transparency
- Employees receive 14-shift onboarding and ongoing safety training programs
- Certified under 170+ cleaning industry management standards
- Proactive communication prevents 889+ potential service issues annually
What people say
Employees go above and beyond
Proactive solutions prevent issues
Consistent cleaning quality maintained
Exceptional customer communication
Reliable service delivery
Services
Day Maker Services
Our Day Maker teams maintain high-traffic facilities during business hours, ensuring restroom, common area, and consumable management. This service prevents cleanliness issues through proactive maintenance, supporting client focus on core operations. Ideal for commercial offices and medical facilities requiring constant presentation standards.
Multi-Family Cleaning
We provide interior/exterior common area maintenance and unit turnover cleaning for apartments and rental properties. Our teams handle both short-term and long-term housing needs with standardized protocols, ensuring consistent presentation across multi-family complexes and housing campuses.
Disinfection Services
Offering electrostatic spray and hand-wipe disinfection options, our services target high-traffic areas for proactive pathogen control. This includes medical facilities and commercial spaces requiring enhanced hygiene protocols to maintain safe environments for employees and visitors.
Construction Cleanups
We specialize in final construction cleaning for new builds and renovations, removing dust and debris through comprehensive surface wiping. Our teams prepare spaces for occupancy by ensuring complete dust elimination and surface readiness in commercial and residential properties.
Hard Floor Maintenance
Our maintenance programs include strip/wax, scrub/recoat, and grout sealing services for hard surface flooring. Using specialized equipment and chemicals, we extend floor lifespan while maintaining optimal appearance and safety standards in commercial facilities.
People
Channing Johnson
President
Channing Johnson leads KB Building Services as President, overseeing operations and strategic growth. With 15 years at KB, she developed the company's organizational structure and culture. A University of Nebraska at Omaha graduate, she focuses on relationship-building and maintaining world-class service standards.
Autumn Aguilar
Employee Experience Manager
Autumn Aguilar manages employee recruitment and retention at KB. Promoted in 2021, she oversees hiring processes and field operations coordination. Her background in call center operations and emphasis on employee engagement contribute to KB's 94.77% staff retention rate.
Randi Wilson
Customer Experience Manager
Randi Wilson leads KB's customer relations team, managing quality control and technology integration. With prior experience in healthcare services, she implements client communication strategies that support KB's 98.1% partner retention rate through proactive service management.
Tracey Butler
Finance Controller
Tracey Butler directs KB's financial operations with 30+ years of accounting experience. She manages accounts payable/receivable and payroll systems, implementing financial controls that support the company's growth while maintaining strict budgetary compliance across 200+ service locations.
Madi Krzyzanowski
Customer Concierge
Madi Krzyzanowski builds client relationships as Customer Concierge, conducting quality inspections and business reviews. Her hospitality background informs service delivery improvements that align with KB's commitment to exceeding 90% quality score benchmarks across serviced facilities.
Questions
What commercial cleaning services do you offer?
We provide full-service janitorial solutions including day/night cleaning, carpet maintenance, disinfection, glass cleaning, and construction cleanups. Our services are customized for commercial offices, medical facilities, and multi-family housing properties.
Do you handle emergency cleaning situations?
Yes, we offer emergency response services for unexpected cleaning needs. Our teams can deploy quickly to address urgent situations while maintaining regular service commitments across our 204 service locations.
How do you ensure consistent service quality?
Through our SIMONServe system, 800+ monthly quality inspections, and standardized training programs. Employees receive 14-shift onboarding with ongoing safety and skills development to maintain 90%+ quality scores.
What areas do you service?
We operate across Nebraska, Iowa, and Missouri with 204 service locations. Our teams serve commercial offices, medical facilities, and multi-family housing properties throughout these three states.
How are cleaning specifications customized?
We develop tailored cleaning programs based on facility type, occupancy patterns, and budget requirements. Our consultative approach ensures each service plan aligns with the client's operational needs and industry-specific standards.
