Business Details
42 Years
experience
Trusted Residential Waste Removal in Atlanta
Custom Disposal Service, Inc. has been a cornerstone of residential waste management in the Atlanta metro area since 1984. Founded by Ken, a retired Fulton County Fire Captain and military veteran, our family-owned business prioritizes reliability, quality, and customer service. With over 40 years of operation, we serve approximately 20,000 residences weekly across 800+ neighborhoods, maintaining a reputation for punctuality, clean trucks, and transparent billing. Our leadership team, including Brian (joined in 1993), combines decades of industry experience to ensure exceptional service.We guarantee timely collection, offer customized solutions for bulk items, and provide detailed quarterly billing. Our commitment to safety and community partnerships has earned us long-term contracts with 160+ professionally managed communities. Customer testimonials consistently highlight our crew's professionalism, attention to detail, and ability to resolve issues efficiently. As a locally owned business, we pride ourselves on adapting to evolving customer needs while maintaining the core values established at our founding.
Services
Residential Pick-Up
Bulk Removal
Dumpster Rental
HOA Services
Contract Services
Details
- Year established: 1984
Highlights and features
- Family-owned operation with 40+ years serving Atlanta metro area
- Serves 20,000+ residences weekly with 100% contract retention
- Offers detailed digital billing with prorated charges
- Maintains clean, well-maintained fleet painted in safety-recognized red
- Provides same-day resolution for service issues
What people say
Exceptional customer service
Never lost a contract
Detailed billing statements
Safety-conscious drivers
Same-day issue resolution
Services
Residential Pick-Up
Our weekly curbside garbage collection service provides 95-gallon roll carts for household waste and yard debris. Trained crews ensure complete emptying of containers while maintaining neighborhood safety and aesthetics. Customers praise our punctuality, with service guaranteed by 6 PM daily.
Bulk Removal
Specialized removal service for oversized items not fitting in regular carts. Charges start at $5060 depending on location, with pricing determined by item dimensions, weight, and accessibility requirements. Available for both interior and exterior items.
Dumpster Rental
Short-term dumpster rentals available in 1016 cubic yard sizes for residential construction or cleanout projects. Service includes delivery, placement in convenient locations, and pickup when full. Sizes accommodate various project scales from minor renovations to full demolitions.
HOA Services
Tailored disposal solutions for homeowner associations offering cost reduction, free common area pickups, and consistent service schedules. Contracts ensure neighborhood-wide coordination with safety-focused crews familiar with local layouts and traffic patterns.
Contract Services
Customized waste management programs for professionally managed communities including quarterly billing, address-labeled carts, and dedicated account management. Benefits include prorated charges for new developments and guaranteed service reliability without mid-contract changes.
People
Ken
Founder
Retired Fulton County Fire Captain and military veteran with 40+ years in waste management. Established Custom Disposal Service in 1984, emphasizing quality, reliability, and customer service that guides company operations.
Brian
Managing Partner
Joined the company in 1993, bringing customer service expertise and business management skills. Works with Ken to ensure exceptional service quality and operational excellence across all service lines and 160+ contracts.
Questions
What areas do you service?
We serve Atlanta, Marietta, and surrounding northern suburbs including 800+ neighborhoods.
Do you offer bulk item removal?
Yes, we provide bulk pick-up services with minimum charges of $50–60 depending on location.
How does billing work?
Billing occurs quarterly with prorated charges for partial periods and flexible payment options.
Can HOAs get discounted rates?
We offer special pricing for HOAs with benefits like free common area pickups and reduced rates.
What sizes of dumpsters do you rent?
We provide 10, 12, 14, and 16 cubic yard roll-off dumpsters for residential projects.
