Business Details
50+ Years
experience
Reliable Waste Management Services
Molalla Sanitary Services has been providing reliable waste management solutions to the Molalla community and surrounding areas of Clackamas County since 1974. Our operations are owned and managed by B & B Leasing, ensuring a legacy of dependable service and local expertise. We specialize in garbage collection, recycling services, and container rentals tailored to meet both residential and commercial needs. Our team prioritizes efficiency and customer convenience, offering flexible payment options and online account management tools. Customers benefit from structured collection schedules, clear container guidelines, and responsive support for missed pickups or special requests.We maintain strict safety protocols to protect both drivers and residents, including requirements for proper container placement and weight limits. Seasonal adjustments and extreme weather contingencies ensure uninterrupted service throughout the year. Transparent billing processes, including credits for extended absences, reflect our commitment to fair practices. With decades of experience, we combine operational knowledge with community-focused service to maintain clean, healthy environments for our customers. Our dedication to waste management standards positions us as a trusted partner for sustainable disposal solutions.
Services
Garbage Collection
Recycling Services
Container Rentals
Extra Pickup
Holiday Adjustments
Missed Pickup Resolution
Seasonal Services
Bulk Item Removal
Container Maintenance
Billing Support
Details
- Year established: 1974
Highlights and features
- We have served Clackamas County since 1974 with trusted waste management expertise
- Our online tools enable easy account management and payments
- Flexible payment options include check, money order, or online transactions
- Strict safety protocols protect both drivers and residents during collections
- We offer transparent billing with credits for extended absences
Services
Garbage Collection
We collect household waste using standardized 32-gallon containers with weight restrictions. Our drivers operate Monday-Friday, handling extra bags placed alongside regular containers. For oversized items like appliances, we require advance notification to schedule specialized pickups while maintaining safe operating procedures for our staff and customers.
Recycling Services
Complimentary recycling pickup accompanies weekly garbage service. We accept standard recyclables through dedicated containers, maintaining separation protocols to optimize material recovery. Collection aligns with regular garbage schedules, with special weather contingency plans preserving service continuity during adverse conditions.
Container Rentals
We supply 35-, 60-, and 90-gallon roll carts for larger waste volumes. While customers maintain container cleanliness, we handle repairs except for damage from misuse. Placement guidelines require roadside access to ensure safe driver operations while protecting residential privacy and property.
Missed Pickup Resolution
Customers reporting missed collections receive priority routing for same-day resolution. Alternatively, we offer billing credits for uncollected items. No additional charges apply when reclaiming missed materials during regular service cycles, maintaining cost transparency for our customers.
Billing Support
Bi-monthly billing includes service fees and applicable credits. Customers access multiple payment channels including mail-in checks and online transactions. We administer finance charges for overdue accounts while providing payment arrangements for delinquent balances, balancing financial accountability with customer service.
Questions
What areas do you serve?
We serve all of Molalla and unincorporated areas within Clackamas County.
What are your office hours?
Monday-Thursday 8:30 AM-4:00 PM, Friday 7:30 AM-3:00 PM with lunch closure 12-1 PM.
How do I pay my bill?
Pay by check/money order mailed to PO Box 1808 or use online payment options.
What if my pickup is missed?
Contact us immediately for priority rescheduling or request a service credit.
Do you collect large items?
Yes, call in advance for furniture or appliance pickup arrangements.
What about recycling services?
Weekly recycling pickup is included automatically with standard garbage service.
