Business Details
44 Years
experience
Emergency
services
Expert Pool Maintenance & Repair Services Henderson NV
Assured Pool & Spa Service has been serving Las Vegas communities since 1982, specializing in residential and commercial pool maintenance, repairs, and equipment installation. As a family-owned and operated business, we combine over 35 years of industry experience with licensed, insured technicians trained to ensure optimal pool performance. Our services include weekly cleaning, chemical balancing, filter maintenance, and equipment inspections, backed by membership in the Las Vegas Chapter of the United Pool Association and adherence to ethical business practices. We prioritize customer satisfaction through reliable service, transparent communication, and personalized attention to each client's needs. 
Services
Pool Maintenance
Pool Repairs
Equipment Installation
Chemical Testing
Filter Cleaning
Pool Inspections
Details
- Year established: 1982
Highlights and features
- We have over 35 years of experience in the pool industry
- Our technicians are licensed, insured, and Clark County Health Department certified
- Family-owned with personalized service and same technician weekly visits
- We maintain equipment and provide repairs at competitive rates with warranties
- Member of professional associations promoting ethical business practices
Associations and certifications
- Las Vegas Chapter of UPA (United Pool Association)
What people say
Honest and reliable 5 stars
Treats you like family
Exceptional repair work
Competitive pricing
Stress-free experience
Services
Pool Maintenance
Our weekly pool maintenance includes skimming debris, brushing surfaces, vacuuming, and chemical balancing to ensure safe, clean water. Technicians inspect equipment for optimal performance and adjust pump schedules for energy efficiency. We provide consistent service with the same technician assigned to each client.
Pool Repairs
We diagnose and repair pool pumps, filters, heaters, and leaks with a $75 trip charge credited to repair costs. Emergency services address urgent issues while preventive maintenance reduces long-term expenses. Repairs include warranties up to three years depending on service type.
Equipment Installation
Professional installation of pool filters, pumps, and circulation systems ensures efficient operation. Our licensed technicians handle replacements with cost-effective options for aging equipment and provide rerouting of plumbing for improved functionality and safety.
Chemical Testing
Weekly water testing maintains balanced pH and chlorine levels for swimmer safety. We adjust chemical feeders seasonally and educate clients on maintaining proper water chemistry to prevent algae growth and equipment damage through optimal circulation.
Filter Cleaning
Regular filter cleaning extends equipment life and improves water quality. Technicians service sand, cartridge, or diatomaceous earth filters to ensure effective debris removal, reducing energy costs and preventing pump strain from clogged systems.
People
Randy Thomas
Owner
With over 35 years in the pool industry, Randy founded Assured Pool & Spa Service in 1982. He transitioned from the San Francisco Bay area to Las Vegas, establishing a family business focused on ethical practices and technical expertise.
Sharon Thomas
Office Manager
Sharon oversees daily operations and customer service, ensuring prompt responses to client needs. She manages scheduling, billing, and client communications while maintaining family business values.
Chandler Thomas
Technician
Chandler provides hands-on pool maintenance and repair services, trained in chemical balancing and equipment diagnostics. He ensures consistent service quality as part of the family team.
Alex Thomas
Technician
Alex specializes in pool equipment installation and troubleshooting, supporting long-term system reliability. He contributes technical expertise to both residential and commercial projects.
Marco Thomas
Technician
Marco handles weekly maintenance and emergency repairs with attention to water chemistry and circulation. He supports the team's commitment to transparent client communication and preventive care.
Questions
Does pool water need periodic replacement?
Yes - based on usage, climate, and chemical effectiveness. We recommend replacement schedules tailored to your specific conditions.
Can you clean pools before special events?
Yes - with advance notice, we'll schedule a cleaning to ensure your pool's readiness for events.
Why hire a professional pool service?
Professionals ensure proper chemical balance, equipment maintenance, and preventive care while saving homeowners time.
Why does debris reappear after cleaning?
Wind or environmental factors can reintroduce debris post-cleaning despite our thorough removal processes.
How do you prevent algae growth?
We maintain optimal chlorine levels, ensure water circulation, and provide filtration system maintenance to combat algae.
Why do pool service prices vary?
Pricing reflects technician expertise, licensing, insurance, equipment quality, and service customization to your pool's specific needs.
