Business Details
40 Years
experience
Emergency
services
Your Trusted Pool & Spa Experts in Woodstock
Founded in 1986 by Gene and Brenda Staab, our company has dedicated over three decades to revolutionizing pool and spa care in Woodstock. Gene's 30+ years of hands-on experience in pool maintenance, repairs, and renovations have established us as industry leaders. Brenda's organizational expertise ensures seamless operations, while our Retail Manager Amber Malone, trained from a young age, specializes in simplifying pool care for novices.Our certified professionals provide comprehensive water analysis, customized maintenance programs, and top-tier products like BioGuard chemicals and Dolphin robotic cleaners. With personalized service, including emergency repairs, safety covers, and vacation checks, we prioritize customer satisfaction through knowledgeable staff, cutting-edge technology, and community-driven solutions.
Services
Pool Maintenance
Spa Services
Pool Products
Equipment Repair
Robotic Cleaners
Details
- Year established: 1986
Highlights and features
- We offer over 30 years of specialized pool maintenance expertise.
- Our certified professionals use exclusive BioGuard ALEX water analysis software.
- We provide 24/7 emergency repair services for urgent pool issues.
- Our customized maintenance programs adapt to busy homeowner schedules.
- We are authorized Silver Elite Dealers for Dolphin robotic pool cleaners.
What people say
Exceptional knowledge
Prompt repairs
Family-friendly service
Water clarity improved
Professional staff
Services
Pool Maintenance
Our weekly pool maintenance service includes water chemistry balancing, surface cleaning, and equipment inspection. Skilled technicians handle debris removal, filter cleaning, and circulation checks to prevent issues. Ideal for homeowners seeking consistently clean pools without daily management. We customize schedules to fit usage patterns and seasonal needs.
Robotic Cleaner Sales
We sell and demonstrate Dolphin M-Series and S-Series robotic pool cleaners. These energy-efficient units tackle all residential pool types with smart navigation systems. Customers receive live demos, warranty support, and financing options. Our dealership offers full service and repair capabilities for purchased units, ensuring long-term performance.
Water Analysis
Using BioGuard's ALEX software, our certified staff performs comprehensive water testing. Bring a water sample for precise chemical recommendations. We identify mineral imbalances, sanitizer levels, and potential contaminants to optimize pool health. Personalized prescriptions ensure stable water conditions with minimal chemical waste.
Pool Repairs
Our technicians diagnose and fix all pool equipment types, including pumps, filters, and heaters. Services range from minor leak repairs to complete system overhauls. We work on existing installations, offering emergency troubleshooting and scheduled maintenance. Warranty-approved repairs available for major brands.
Spa Services
We provide spa water balancing, equipment repairs, and fragrance treatments. Services include filter cleaning, jet system checks, and chemical adjustments. Customers receive fragrance crystal options for enhanced relaxation. Our staff also sells spa covers and safety equipment for year-round enjoyment.
People
Gene Staab
President & CEO
With over 30 years in pool maintenance and repairs, Gene leads our service department. He ensures quality standards for all installations and renovations while developing staff expertise. His technical knowledge drives daily operations.
Brenda Staab
Vice-President & CFO
Co-founder Brenda manages business operations, overseeing financial planning and administrative systems. She transitioned from retail management to focus on organizational strategy, ensuring continued successful operations since 1986.
Amber Malone
Retail Manager
Amber directs our retail operations with expertise developed through years of hands-on training. She specializes in beginner-friendly pool maintenance education, product selection assistance, and customer service coordination. Her approach simplifies complex pool care tasks for new pool owners.
Questions
What pool maintenance services do you offer?
We provide weekly maintenance, openings/closings, equipment repairs, water analysis, and custom liner replacements. Our technicians handle all pool types with scheduled or emergency services available.
Do you sell robotic pool cleaners?
Yes. We are authorized Silver Elite Dealers for Dolphin robotic cleaners, offering M-Series and S-Series models with in-home demonstrations, financing, and warranty service.
Do you offer pool water testing?
Our certified staff performs free water analysis using BioGuard's ALEX software. Bring a sample for personalized chemical recommendations to maintain balanced water chemistry.
What payment options are available?
We accept major credit cards and offer financing through approved applications. Our rewards program provides discounts for frequent customers on most products and services.
Are you open year-round?
We operate year-round with seasonal service adjustments. Winter hours vary - please call for current availability. Emergency repair services remain accessible during all seasons.
What spa services do you provide?
We offer chemical balancing, equipment repairs, fragrance treatments, and cover installations. Our staff sells spa accessories including filtration systems, heating units, and safety equipment.
