Business Details
8 Years
experience
Septic & Excavation Services in Whitehouse, OH
Mastin Site Services was founded in 2018 by Cody and Erin Mastin, combining over 15 years of combined industry experience with a commitment to innovative problem-solving. We specialize in septic system services, light excavation projects, and dump truck operations, prioritizing customer satisfaction through personalized service. Our team is licensed, bonded, and insured, ensuring compliance with industry standards for every project. With a focus on integrity and excellence, we serve residential and commercial clients across six Ohio counties, offering solutions from routine inspections to complex installations. Our reputation is built on treating clients with respect, delivering consistent workmanship, and maintaining transparency in all communications.Backed by expertise in construction and operations management, we approach challenges with forward-thinking strategies while staying grounded in traditional values. As a family-owned business, we value relationships with employees, clients, and the community, fostering trust through dependable service and ethical practices. Our mission emphasizes doing every task with excellence while honoring the Golden Rule in client interactions. Recognized for reliability across septic system maintenance, pumping, and repairs, we aim to set the industry standard for quality and customer service. This dedication has earned us sustained support from both residential and commercial clients throughout our service area.
Services
Septic System Installation
Septic Tank Pumping
Septic System Maintenance
Excavating Services
Catch Basin Repair
Lift Station Pumping
Well Water Services
Sludge Hauling
Drain Tile Maintenance
Gravel Driveway Installation
Details
- Year established: 2018
Highlights and features
- We offer over 15 years of combined experience in septic systems and construction management.
- Our services cover the complete lifecycle of septic system needs from installation to repair.
- We are fully licensed, bonded, and insured for all our operations.
- Our family-owned business treats every client with the respect we expect to receive.
- We operate across six Ohio counties, combining local knowledge with technical expertise.
Services
Septic Tank Pumping
Our licensed professionals handle all septic tank pumping needs, serving residential and commercial properties. We service all gallon sizes including catch basins and lift stations. Regular maintenance prevents system failures while ensuring compliance with health regulations through proper waste disposal.
Septic System Installation
We provide code-compliant septic system installations for new construction projects. Our team handles complete system design and implementation, including necessary permits and inspections. Proper installation prevents future issues while meeting current environmental standards for wastewater management.
Excavating Services
Our light excavation services cover utility line installation, drain tile maintenance, and sump pump system upgrades. We work with residential and commercial clients to prepare sites for infrastructure projects. Our equipment operators ensure precise execution of projects ranging from small repairs to large installations.
Cath Basin Repair
We specialize in catch basin pumping and repair to maintain proper drainage systems. Our services prevent flooding and water damage through regular maintenance and emergency repairs. Properly functioning catch basins protect property integrity while meeting municipal stormwater management requirements.
Lift Station Pumping
Our team maintains and repairs lift stations that transport wastewater between elevation points. We service pumps, control systems, and tank structures to ensure reliable operation. Regular maintenance prevents costly breakdowns while maintaining proper sewage flow in commercial and municipal systems.
People
Cody Mastin
Owner
Cody oversees job operations with 15+ years of experience in equipment operation and septic system services. He worked previously with his father before establishing Mastin Site Services in 2019. His hands-on approach ensures quality execution across all projects.
Erin Mastin
President/Owner
Erin manages company operations with 15+ years in construction management and real estate valuation industries. She focuses on strategic growth while maintaining client relationships. Her leadership contributes to operational efficiency and business development.
Questions
What septic services do you offer?
We provide complete septic system services including installation, pumping, repairs, inspections, and system replacements for residential and commercial properties.
Which areas do you serve?
We operate across Lucas, Fulton, Wood, Henry, Defiance, and Williams Counties in northwest Ohio with a focus on prompt service.
Are your technicians licensed and insured?
Yes, we are fully licensed, bonded, and insured for all septic system and excavation work we perform.
How often should septic tanks be pumped?
We recommend pumping every 3-5 years depending on tank size and usage to maintain proper system function and prevent failures.
Can you handle emergency repairs?
While we don't advertise 24/7 emergency services, we prioritize urgent repair requests during regular business hours for critical issues.
