Business Details
38 Years
experience
Emergency
services
Expert Residential & Commercial Cleaning Services
We are a family-owned and operated cleaning company headquartered in Monroe, North Carolina, with over 30 years of experience serving residential, commercial, and restaurant clients. Our IICRC-certified technicians utilize advanced equipment and premium pre-treatments to deliver exceptional results for carpet, upholstery, ceramic tile, and water damage restoration. We prioritize personalized service, rigorous staff vetting, and transparent communication from scheduling to post-job follow-up. Our teams expertise spans decades, with leaders like Jim North bringing 23 years of industry experience and a commitment to maintaining our long-standing reputation for reliability and quality.We extend our dedication beyond clients, partnering with local communities through annual charitable initiatives like our Give Back Program for Christmas, school supplies, and homeless shelter support. This combination of technical excellence, customer-centric values, and community focus has sustained our legacy of trust since 1988.
Services
Carpet Cleaning
Ceramic Tile Cleaning
Upholstery Cleaning
Area Rug Cleaning
Water Damage Restoration
Details
- Year established: 1988
Highlights and features
- Celebrating 30 years of excellence in residential and commercial cleaning.
- IICRC-certified technicians with advanced pre-treatment and truck-mounted equipment.
- 24/7 technicians available for emergency cleaning needs.
- Personalized service with dedicated scheduling and post-job communication.
- Community-focused values through annual Give Back Program initiatives.
Associations and certifications
- IICRC
What people say
Rapid responses
Awesome service
Brand new look
Great job
Professional staff
Services
Carpet Cleaning
Our IICRC-certified technicians use truck-mounted steam cleaning and dry cleaning methods to eliminate dirt and stains. We apply premium pre-treatments for deep restoration, ensuring carpets are germ-free and odorless. Ideal for residential and commercial spaces seeking durable, hygienic results.
Ceramic Tile Cleaning
We restore ceramic tiles through scrubbing, steam cleaning, and vinyl strip-wax treatments. Our process removes grime while preserving surface integrity. Commercial clients benefit from compliance with sanitation standards, while homeowners enjoy refreshed, slip-resistant floors.
Upholstery Cleaning
Using specialized dry and steam techniques, we clean sofas, chairs, and other upholstery without water damage. Our spot treatments target stains on delicate fabrics, extending furniture lifespan. Clients appreciate restored aesthetics and allergen-free environments.
Area Rug Cleaning
We offer on-site and pickup/drop-off cleaning for area and oriental rugs. Our methods preserve fibers and dyes while removing embedded dirt. Clients receive professionally cleaned rugs that maintain cultural or monetary value.
Water Damage Restoration
Our technicians address water damage with rapid extraction and drying equipment. We mitigate mold risk and restore structural integrity for homes and businesses. Prompt action ensures minimal disruption and long-term safety compliance.
People
Jim North
Owner & Day-to-Day Operations Lead
With 23 years in the service industry, Jim North leads R I C's operations. His focus on customer satisfaction and attention to detail sustain our legacy. Jim prioritizes relationships with clients and suppliers through hands-on management.
Keesha Pressley
Office Manager
Keesha oversees scheduling and personnel with 25+ years of customer service experience. Since joining R I C in 2013, she ensures seamless operations while advocating for client needs and team development.
Thomas Romero
Operations Manager
Thomas brings 20+ years in carpet cleaning to R I C His expertise ensures quality execution. Since 2014, he has upheld our commitment to excellence through meticulous oversight of every project.
Willy Mobley
Lead Technician
A 20-year R I C veteran, Willy combines dedication and technical skill. His positive attitude ensures efficient, high-quality service. He serves as a trusted representative of our customer-first philosophy.
Jeffery Higgins
Lead Technician
Jeffery offers 25+ years of carpet cleaning mastery. Since joining R I C, his customer-focused approach has delivered exceptional results. His background includes leadership roles across multiple states, ensuring adaptability to diverse client needs.
Questions
What services does R.I.C. offer?
R.I.C. provides carpet, upholstery, ceramic tile, and area rug cleaning, plus water damage restoration. Services are available for residential, commercial, and restaurant clients in Monroe, NC.
Are your technicians certified?
Yes, our team includes IICRC-certified technicians who undergo rigorous training and background checks. We use advanced equipment and premium treatments for optimal results.
Do you offer emergency cleaning services?
Yes, our technicians are available 24/7 for emergency needs. We prioritize rapid response to address urgent cleaning or damage mitigation requests.
What sets R.I.C. apart from competitors?
We combine 30+ years of experience, IICRC-certified staff, and personalized service. Our community involvement and flexible scheduling, including Sundays, distinguish us.
Are you involved in community initiatives?
Yes, our Give Back Program supports local causes through annual Christmas gifts, school supplies, and homeless shelter partnerships, reflecting our commitment to Monroe, NC.
