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28 Years
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Trusted HVAC Services in Dacula, GA
HERO Heating & Air has been delivering professional HVAC solutions to homeowners in Dacula and surrounding areas since 1998. Founded by members of the firefighting community, our team brings decades of combined expertise in heating, cooling, and air quality services. We prioritize safety, customer satisfaction, and reliable service, offering installations, repairs, and maintenance for systems like air conditioners, furnaces, and heat pumps.

Our loyalty program and 24/7 emergency service ensure year-round comfort, while our partnership with Bryant guarantees high-quality products. Committed to transparency and community trust, we strive to exceed expectations through personalized solutions and proven industry experience.
Services
Cooling Services Heating Services New Installation Repair Service Indoor Air Quality Specialists Loyalty Program Emergency Service Extended Warranties
Details
  • Year established: 1998
Highlights and features
  • We are founded by former firefighters with over 20 years of HVAC expertise.
  • Our 24/7 emergency service ensures rapid response for urgent heating or cooling needs.
  • We offer extended warranties on all new Bryant equipment installations.
  • Our loyalty program provides discounted maintenance and repair rates.
  • Technicians undergo rigorous training and hold industry-specific certifications.
Associations and certifications
  • Bryant Dealer
What people say
Excellent service Knowledgeable technicians Prompt and efficient Highly recommend Trustworthy professionals
Services
New Installation
Choose HERO Heating and Air for your installation. We provide:

Free in-home consultation with one of our HVAC specialists. Help selecting an energy-efficient heating and air conditioning system that meets your comfort preferences and lifestyle. Proper sizing of the equipment to meet the unique needs of your home. A convenient way to pay for your installation through our special financing options with approved credit. Full factory warranties on all equipment and labor.
Repair
As licensed contractors and specialists in the field of heating and air-conditioning, we have the tools, the equipment, and the experience to keep your equipment running smoothly all year long. If it is emergency service that you need, we are available to assist you. To help reduce those service emergencies, we offer service agreements to keep your comfort system running at peak performance.
Maintenance
With regular maintenance you will prevent small problems from becoming big problems and ensure optimal performance of your comfort system. We also offer annual service agreements, which can reduce the cost of a Performance Tune-Up. Regular maintenance will:

Provide longer lasting equipment
Reduce utility bills
Reduce repairs
Provide a more comfortable indoor environment
Protect your investment
Indoor Air Quality
Choose HERO Heating and Air for services and products to improve your Indoor Air Quality. We provide:

Free in-home consultation with one of our HVAC specialists. Air Filtration Products - Remove contaminants such as pollen, mold and pet dander that aggravate allergies.
Humidifiers - Properly control humidity for personal comfort, to protect furniture and wood floors, and reduce static electricity that damages electronics. Fresh Air Ventilators - Remove cooking, pet and chemical odors by expelling them to the outdoors.
Ultra Violet Lights - Kill airborne microbial growth of mold, bacteria and viruses throughout your home, ductwork and cooling coils. Carbon Monoxide Detectors - To protect your family from this silent killer.
Zoning and Programmable Thermostats - Keep each area of your home at the proper comfort level to meet your lifestyle.
Questions
What HVAC services do you offer?
We provide cooling, heating, indoor air quality solutions, emergency repairs, new installations, and maintenance programs for residential customers.
Do you offer 24/7 emergency service?
Yes, we provide 24/7 emergency HVAC repair services for urgent heating or cooling system failures.
What areas do you serve?
We serve Dacula, Auburn, Braselton, Buford, Hoschton, Lawrenceville, and surrounding areas in Georgia.
Is financing available for HVAC installations?
Yes, we offer financing options with approved credit for qualifying HVAC system replacements or upgrades.
What brands do you work with?
As a Bryant dealer, we install and service Bryant heating and cooling equipment, including air conditioners, furnaces, and heat pumps.
What maintenance plans do you offer?
Our loyalty program includes annual tune-ups, discounted repairs, and priority scheduling to keep systems running efficiently year-round.
Reviews (14)
Chris Stallings
Oct 18, 2021 Report
I have had a fantastic time working with the team at HERO. David Fleming has been a very excellent and trustworthy professional to deal with. He has shown me things that other professionals did that cost me money (unnecessarily) and also ways for me keep more of my money. Super diligent, on time, does what they say they will do. I will not work with anyone else.
John Murray
Jul 28, 2021 Report
This is a very professional HVAC company! We hired them to fix and install a couple of smart thermostats and make sure everything was working good for the heat of summer! First the office was very enthusiastic and professional. Very friendly and accommodating for our schedule. Next the service tech was outstanding! They found the root of the issue and was very helpful explaining things. But even better yet did not try to push any un needed work or items on us! They believe in being fair and up-front! We will use them for any work we need in the future hands down!
Steve W.
Apr 24, 2021 Report
I had a great experience from the first phone call! I'm usually fairly critical when it comes to reviewing others, I like to add constructive criticisms or people to read in my reviews not just the good or the bad. I don't know the name of the very pleasant lady that answered the phone, she was courteous, friendly, and most importantly Helpful! She didn't over promise, she followed up with courtesy calls to keep me informed; all-all-all it's like customer service back when companies still gave a shit!

When the tech arrived he was just as professional and courteous as the original call, he didn't just rush in and do a quick assessment; even though his initial troubleshooting was correct, he took the time to check the unit throughly inside and out, he climbed through the the attic to check the lines to confirm his initial suspicions were accurate. He had to return the next morning with additional 2 guys help to address the problem; even though I'm sure two were enough to do the job, they spent more time fixing, confirming the fix, and ensuring everything was tied up & cleaned up thoroughly, they also stuck around extra time to ensure it was working optimally.

I'm a project engineer and have worked & hired with many vendors & tradesmen and I can say my experience with Hero is above average, so I've added them to my contacts, I will call them next time I have an issue, and moser importantly I'd recommended them to my friends!
Michelle A.
Dec 29, 2020 Report
We had a positive experience with HERO. Can't say enough about their great customer service; knowledgeable staff and fair pricing...definitely recommend them for all your HVAC needs!
Ryan McGiboney
Apr 28, 2020 Report
Dave and his team are outstanding! Friendly, knowledgeable, and professional. My family loves the new system and all at a very reasonable price! I'll be hiring HERO again to replace the second unit and for any future service needs. Thanks HERO!!!
Sheri Wingham Andre
Mar 28, 2020 Report
We love the new unit! Hero was super quick to schedule us and showed up early to the job. They were very efficient & knowledgeable. The unit is working great just in time for this 90 degree day. Thank you David & your crew!
Jessica Ruth Beaver
Apr 12, 2019 Report
David is very knowledgeable and explained everything that needed to be done. I highly recommend them! Fantastic work!!
Julie Vandre Duke
Aug 31, 2018 Report
Thanks Hero air !!! We are so happy with our new units and they were great to deal with!!! I would highly recommend them to everyone
Debbie West Kalec
Jul 18, 2018 Report
I completely trust David with Hero Heating & Air. He is extremely knowledgeable and worked hard to resolve my HVAC issue. His goal is to help you expand the life cycle of your current unit and doesnt try to fix any issue with just replacing your units. Thank you David for coming to my rescue today!
Jenni Hartley Sheneman
Jun 21, 2018 Report
Huge THANKS to David Fleming for excellent service! He squeezed us in on short notice and got our a/c up and running!
Deborah Chatto Wightman
Jan 02, 2018 Report
Our heat went out sometime Sunday night (New Years Eve) and Hero was here at noon today. Without waiting for hours to get an approval from the warranty company, they went ahead and replaced the part. Now were enjoying the warmth again! Thank you again for being our Hero!
Scarlett Rigsby
Aug 18, 2017 Report
Great service and great work! HIGHLY recommend Hero! They got me in quickly when both units went out. Was going to get multiple quotes, but after meeting with David, I cancelled the others. Very professional and kind from start to finish
John Whelchel
Sep 23, 2016 Report
HERO Heating and Air is absolutely the best! Quick, Professional service at a fair and competitive price.
Laura Sartain
Sep 23, 2016 Report
We have used Hero for years. The most honest and responsive company and group of individuals we have ever met. Highly recommend this company to our community. Thanks David and staff for always being there when we need you.