We are dedicated to our customers and aim to lower their energy costs and reducing energy usage with high-quality products and extraordinary service.
We are a 100% locally-owned and operated business and veteran-owned.
Furnace Repair
Count on our certified technicians for expert furnace repairs and maintenance, ensuring quick and accurate diagnosis of your heating concerns. We conduct thorough inspections of your entire system to ensure nothing is overlooked, offering clear explanations of issues along with written estimates for any necessary repairs. At Reliable Heating and Cooling, we prioritize customer satisfaction, delivering timely service, unmatched professionalism, and peace of mind on every job.
Furnace Installation and Replacement
At Reliable Heating and Cooling, we boast the top team specializing in new furnace installations across Southeast Charlotte and neighboring communities. Whether you're constructing a new residence or upgrading a furnace in an existing one, the choice of equipment is pivotal. Our experts are dedicated to guiding you through the installation process, ensuring you select the optimal equipment tailored to your requirements. Take advantage of our complimentary estimates for new furnace installations today.
Heat Pump Experts
Reliable Heating and Cooling, a certified heat pump contractor, provides premium services encompassing installations, replacements, repairs, and maintenance for heat pumps. Reduce your energy expenses considerably by exploring our comprehensive offerings tailored to meet both residential and commercial needs.
Air Conditioning Repair
We understand the frustration when air conditioners malfunction, often at the most inconvenient moments. That's why we're here to offer our assistance! Our winning approach combines swiftness, proficiency, and a profound regard for your home. What distinguishes us from the rest is our unwavering commitment to guaranteeing the quality of our service, respecting your time, and treating both your home and air conditioning system with the utmost care.
Air Conditioner Installation
We specialize in the installation of dependable and high-performance AC units, adhering meticulously to manufacturer guidelines and our own stringent standards. Our team assists you in selecting the ideal unit tailored to your requirements and financial considerations, ensuring precise sizing for optimal performance in your residence. Our expert technicians, trained extensively for this purpose, execute the installation with professionalism, fine-tuning each unit to maximize both comfort and energy efficiency.
Apr 07, 2024
I will tell everyone about Reliable. The techs that came out were extremely professional. Got to work asap and provided me all information. Michael was great and I would very highly recommend Reliable to everyone. I will never use anyone else
Apr 07, 2024
The service was on time and thorough, and the technicians were polite and thoughtful.
Mar 16, 2024
I called with suspicious CO2 alarm and the came out to the house immediately. Found I had a leak and are promptly replacing my furnace.
Jan 31, 2024
Matt and Manny, the technicians who came to our home, were professional, skilled and personable. Matt was super sweet answering questions my daughter had about the installation and keeping me informed throughout the process. Nick was also very helpful in helping me to understand my estimate. Overall my experience with Reliable Heating and Cooling was good.
Jan 13, 2024
Reliable heating and cooling are amazing! Great people to work with. They followed through and kept us in the loop with American Homeshield. Completed the work promptly. Awesome local company to work with.
Jan 09, 2024
On time. Professional. Polite. Fixed the furnace within 20 minutes. Great to have this kind of service especially with the very low temperatures on the way. Thanks Mike and Lindsey!
Dec 31, 2023
I recently had a fantastic experience with this company! Their service was exceptional, they showed up on time and were extremely professional. But what really stood out to me was how friendly and approachable they were not to mention how reasonably priced everything was. I highly recommend them for all your heating and cooling needs!
Dec 30, 2023
Matt was very prompt, professional and efficient. I highly recommend him AND Reliable Heating and Cooling. Thanks guys!
Dec 30, 2023
From responding to me promptly after assigned by my warranty company, to Michael and his apprentice's professionalism, knowledge of their craft, and friendliness, this was a perfect service call. I will definitely refer this company and use them again if needed. Thank you so much! A .
Dec 14, 2023
Repaired my furnace quickly and very professionally. Responses are fast and easy to work with. Highly recommended!
Dec 14, 2023
Truly, I'd wholeheartedly recommend this company for your Heating and Cooling needs. They're a team of professionals committed to delivering top-notch service and honesty. The technician who came by was extremely professional and truly knowledgeable about their job. They gave me a lot of confidence in their expertise, and I appreciated that they didn't try to overcharge or suggest unnecessary services.
Dec 11, 2023
Reliable Heating and Cooling did a phenomenal job when the gas heat and air when out. I got several estimates and they gave me the best price to replace the unit. They definitely delivered on their promise to get it done quickly. I would certainly recommend Reliable Heating and Cooling for all of your HVAC needs.
Dec 05, 2023
Mike I must say it was a pleasure having you and thank you for being so polite and professional. Came out the same day and had my unit running at a reasonable price and quality work all around. My new favorite hvac company, and trust me I have worked with many in the past 4 years here in Indian trail Nc! Thank you guys and will always be a loyal customer.
Dec 04, 2023
Thank you for fixing my furnace and having my house warm again with these cold nights here in Union county NC! The tech was super knowledgeable, friendly and patient. Thanks again
Dec 04, 2023
Great work at a fair price. I was in a jam with our heating and Nick was able to come out and get things working quickly.
Dec 03, 2023
Our heat went out and they came right away to repair our furnace! Great service at a fair price if you need any HVAC work done in Charlotte.
Nov 27, 2023
Great fast and reliable service in Charlotte. Furnace repairs made effortlessly and hassle free
Nov 25, 2023
We're staying at an AirBnb in Charlotte and with our luck the Ac went out. I'm so impressed with the crew that came out to service. They were so quick to respond and fixed the problem. I made sure to get their info for our property as well, they seemed so knowledgeable and efficient and reasonably priced!
Nov 06, 2023
Could not recommend these guys enough. With temps dropping, my heater was not keeping up and with my elderly parents here, I was worried what the winter would bring. Michael came out right away and was able to get it fixed up and working. I also got a maintenance package to make sure we're covered for the coming months. If your heater is giving you trouble in the Charlotte area, I highly recommend them.
Sep 26, 2023
Needed my furnace fixed and they were quick, professional, and affordable. I would highly recommend them. Services:HVAC system repair, Heating system repair, Repair HVAC, Heating system maintenance
Jul 10, 2023
Mike was the technician that came out when my AC went out. I have 3 kids and life felt so crazy with such a hot summer. Mike was so kind and understanding. Our AC was up and running in no time. Thank you so much! Definitely recommend. Services:HVAC system maintenance, A/C system maintenance
Mar 17, 2021
Jeff and the team were great. While the home warranty company (HWA) took forever, RMS was always responsive and quick to come out as soon as they could. We replaced an entire unit, and they were able to work with us to ensure no contact during this pandemic.
Sep 19, 2020
Reliable Mechanical Services is one of the, if not the best, contractor we've worked with. They are responsive, honest, hard working, knowledgeable and make every effort to help the homeowner when possible. Easily recommend to anyone I know.
Aug 16, 2020
I had a great experience with RMS, especially with Shannon and customer service. They were quick to respond, schedule, and complete the necessary repairs. Service:A/C system repair
Mar 30, 2019
I had a pleasant experience with Reliable Mechanical and their technician Jason on multiple occasions from a simple charge up to needing my condenser unit replaced. They did a great job and wired in my C wire for my new thermostats also! I couldn't be more pleased with their service!
Jan 27, 2019
We just moved into our home 2 months ago. Two weeks ago we turned the A.C. on and got nothing. We have a home warranty on the home and put a claim in the day it went out. It was given to a different company and we didn't hear a thing from them in over a week. My wife called and put another claim in and within 2 hours RMS was texting me with and appointment that same day.
They diagnosed the issue and by the end of the day, the parts were ordered. As soon as the parts came in and the warranty company approved everything, they were right there again emailing to set the appointment. The appointment was set for tomorrow and my wife asked if there were any cancellations to please let us know cause we have been without A.C. for 2 weeks.
She explained to them that it was our upstairs unit and we have a baby. They fit us into there schedule to come install the new unit today. Every single person we have dealt with in this company has been top notch! Jay was on point with getting here to diagnose the issue and Jeff was incredible during the install (I will not hold it against him that he is a Patriots fan, lol).
Mark and Bill were also here during the install and did a great job! I cannot thank this company enough for squeezing us in and making sure we were taken care of! Class act company right here!
Dec 27, 2018
Reliable Mechanical installed a completely new HVAC system in our home to replace our existing 20yr old system. The new HVAC system was zoned. From start to finish Jeff was awesome. He answered all my questions thoroughly and is very knowledgeable regarding the proper way to zone a home for even cooling and heating. Jeff is truly the tip of the spear and we will recommend him to all our friends!
Nov 17, 2018
Jason A. was dispatched from Reliable Mechanical Services (RMS) my house in order to evaluate and report back to my insurance company about the issues going on with my A/C unit. RMS was extremely did a great job handling the insurance claim and Jason A. was an excellent face to put with RMS for my first ever dealings with them. The messages sent to my phone letting me know what was going on and when Jason was on the way was great. Thank you
Sep 02, 2018
Reliable Mechanical Services is the only company my husband and I trust for A/C related issues. Jeff, the owner of the company, has always been professional and honest to work with on all matters. Additionally, we cannot say enough wonderful things about Jason, who has performed maintenance on both of our units over the years. We highly recommend!
Sep 29, 2017
Couldn't ask for better. Our old AC went out and our pets were panting. Reliable had a loaner out THAT DAY! They worked and helped us deal with our insurances and warranties and made sure that we had everything we needed. Including double checking the unit size with our SF to make me happy. Shannon at the call center helped me with everything I needed and Jeff called whenever I had technical questions and made sure I understood what was needed. Bravo!