Call Now
Website
Call
Business Details
The Reliable Heating and Cooling mission is to provide greater Charlotte with the most practical and effective HVAC solutions for heating, cooling, ventilation and indoor air quality needs.

We are dedicated to our customers and aim to lower their energy costs and reducing energy usage with high-quality products and extraordinary service.

We are a 100% locally-owned and operated business and veteran-owned.
Furnace Repair Furnace Installation and Replacement Heat Pump Experts
Services
Furnace Repair Furnace Repair
Count on our certified technicians for expert furnace repairs and maintenance, ensuring quick and accurate diagnosis of your heating concerns. We conduct thorough inspections of your entire system to ensure nothing is overlooked, offering clear explanations of issues along with written estimates for any necessary repairs. At Reliable Heating and Cooling, we prioritize customer satisfaction, delivering timely service, unmatched professionalism, and peace of mind on every job.
Furnace Installation and Replacement Furnace Installation and Replacement
At Reliable Heating and Cooling, we boast the top team specializing in new furnace installations across Southeast Charlotte and neighboring communities. Whether you're constructing a new residence or upgrading a furnace in an existing one, the choice of equipment is pivotal. Our experts are dedicated to guiding you through the installation process, ensuring you select the optimal equipment tailored to your requirements. Take advantage of our complimentary estimates for new furnace installations today.
Heat Pump Experts Heat Pump Experts
Reliable Heating and Cooling, a certified heat pump contractor, provides premium services encompassing installations, replacements, repairs, and maintenance for heat pumps. Reduce your energy expenses considerably by exploring our comprehensive offerings tailored to meet both residential and commercial needs.
Air Conditioning Repair Air Conditioning Repair
We understand the frustration when air conditioners malfunction, often at the most inconvenient moments. That's why we're here to offer our assistance! Our winning approach combines swiftness, proficiency, and a profound regard for your home. What distinguishes us from the rest is our unwavering commitment to guaranteeing the quality of our service, respecting your time, and treating both your home and air conditioning system with the utmost care.
Air Conditioner Installation Air Conditioner Installation
We specialize in the installation of dependable and high-performance AC units, adhering meticulously to manufacturer guidelines and our own stringent standards. Our team assists you in selecting the ideal unit tailored to your requirements and financial considerations, ensuring precise sizing for optimal performance in your residence. Our expert technicians, trained extensively for this purpose, execute the installation with professionalism, fine-tuning each unit to maximize both comfort and energy efficiency.
Reviews (20)
Mitchell Aber
Apr 07, 2024 Report
I will tell everyone about Reliable. The techs that came out were extremely professional. Got to work asap and provided me all information. Michael was great and I would very highly recommend Reliable to everyone. I will never use anyone else
Linda Weghorst
Mar 16, 2024 Report
I called with suspicious CO2 alarm and the came out to the house immediately. Found I had a leak and are promptly replacing my furnace.
Lisa M.
Jan 31, 2024 Report
Matt and Manny, the technicians who came to our home, were professional, skilled and personable. Matt was super sweet answering questions my daughter had about the installation and keeping me informed throughout the process. Nick was also very helpful in helping me to understand my estimate. Overall my experience with Reliable Heating and Cooling was good.
Jacob Abraham
Jan 13, 2024 Report
Reliable heating and cooling are amazing! Great people to work with. They followed through and kept us in the loop with American Homeshield. Completed the work promptly. Awesome local company to work with.
Joe Matthews
Jan 09, 2024 Report
On time. Professional. Polite. Fixed the furnace within 20 minutes. Great to have this kind of service especially with the very low temperatures on the way. Thanks Mike and Lindsey!
Amber Moss
Dec 31, 2023 Report
I recently had a fantastic experience with this company! Their service was exceptional, they showed up on time and were extremely professional. But what really stood out to me was how friendly and approachable they were not to mention how reasonably priced everything was. I highly recommend them for all your heating and cooling needs!
Thru Hiker
Dec 30, 2023 Report
Matt was very prompt, professional and efficient. I highly recommend him AND Reliable Heating and Cooling. Thanks guys!
Susan OShields
Dec 30, 2023 Report
From responding to me promptly after assigned by my warranty company, to Michael and his apprentice's professionalism, knowledge of their craft, and friendliness, this was a perfect service call. I will definitely refer this company and use them again if needed. Thank you so much! A .
Sharone Halevi
Dec 14, 2023 Report
Repaired my furnace quickly and very professionally. Responses are fast and easy to work with. Highly recommended!
Angel Pablos
Dec 14, 2023 Report
Truly, I'd wholeheartedly recommend this company for your Heating and Cooling needs. They're a team of professionals committed to delivering top-notch service and honesty. The technician who came by was extremely professional and truly knowledgeable about their job. They gave me a lot of confidence in their expertise, and I appreciated that they didn't try to overcharge or suggest unnecessary services.
Amy R. Fisher
Dec 11, 2023 Report
Reliable Heating and Cooling did a phenomenal job when the gas heat and air when out. I got several estimates and they gave me the best price to replace the unit. They definitely delivered on their promise to get it done quickly. I would certainly recommend Reliable Heating and Cooling for all of your HVAC needs.
Alvaro Martinez
Dec 05, 2023 Report
Mike I must say it was a pleasure having you and thank you for being so polite and professional. Came out the same day and had my unit running at a reasonable price and quality work all around. My new favorite hvac company, and trust me I have worked with many in the past 4 years here in Indian trail Nc! Thank you guys and will always be a loyal customer.
Jovy Escobar
Dec 04, 2023 Report
Thank you for fixing my furnace and having my house warm again with these cold nights here in Union county NC! The tech was super knowledgeable, friendly and patient. Thanks again
Spence J.
Dec 04, 2023 Report
Great work at a fair price. I was in a jam with our heating and Nick was able to come out and get things working quickly.
Maria Tirado
Dec 03, 2023 Report
Our heat went out and they came right away to repair our furnace! Great service at a fair price if you need any HVAC work done in Charlotte.
Aaron Davis
Nov 25, 2023 Report
We're staying at an AirBnb in Charlotte and with our luck the Ac went out. I'm so impressed with the crew that came out to service. They were so quick to respond and fixed the problem. I made sure to get their info for our property as well, they seemed so knowledgeable and efficient and reasonably priced!
Debbie Llavona
Nov 06, 2023 Report
Could not recommend these guys enough. With temps dropping, my heater was not keeping up and with my elderly parents here, I was worried what the winter would bring. Michael came out right away and was able to get it fixed up and working. I also got a maintenance package to make sure we're covered for the coming months. If your heater is giving you trouble in the Charlotte area, I highly recommend them.
Manuel Madero
Sep 26, 2023 Report
Needed my furnace fixed and they were quick, professional, and affordable. I would highly recommend them. Services:HVAC system repair, Heating system repair, Repair HVAC, Heating system maintenance
Daniel Soto
Jul 10, 2023 Report
Mike was the technician that came out when my AC went out. I have 3 kids and life felt so crazy with such a hot summer. Mike was so kind and understanding. Our AC was up and running in no time. Thank you so much! Definitely recommend. Services:HVAC system maintenance, A/C system maintenance
Zach Stein
Mar 17, 2021 Report
Jeff and the team were great. While the home warranty company (HWA) took forever, RMS was always responsive and quick to come out as soon as they could. We replaced an entire unit, and they were able to work with us to ensure no contact during this pandemic.