With years of experience, we apply our technical abilities and customer-oriented approach to each project. We build trust through open communication, transparent pricing, and dependable workmanship. Whether you need routine maintenance, emergency repair services, or professional guidance on choosing a new energy-efficient system, our licensed technicians come fully equipped to help. Our services include heat pump installations, furnace troubleshooting, air conditioning maintenance, and indoor air quality improvements. We approach all tasks with precision and care. By selecting Icy Hot Heating and Air Conditioning Inc., you align with a company committed to safeguarding your comfort, offering honest recommendations, and ensuring your HVAC system performs reliably year after year.
Indoor Air Quality
We are committed to improving indoor air quality when allergens, humidity, or ventilation deficiencies affect comfort. Operating as a family-run business, we ensure professional, dependable, and tailored service for every customer. Our team of trained technicians leverages advanced tools and up-to-date methods to diagnose and remedy issues. We provide comprehensive installation, repair, and maintenance services year-round.
Heat Repair, Installation, & Service
We supply heating repair, installation, and heat pump services focused on maintaining consistent home comfort. System problems are addressed with repairs designed for durable performance. When installing new equipment, we help select options that improve efficiency and reliability. Our heat pump services offer balanced, year-round climate control that supports stable indoor conditions.
Air Conditioning Repair & Installation
Our air conditioning services combine dependable workmanship with efficient solutions to maintain ideal indoor comfort. We manage repairs of all sizes, install systems with professional accuracy, and ensure ongoing performance. Each service is tailored to meet your cooling needs. We strive to uphold high standards in every aspect of our work.
Nov 14, 2025
Frankie has been my neighbor for over 5 years and is one of the most genuine people I know! Anytime there is a issue with my HVAC system, he goes above and beyond to make sure my son and I have heat or air. He and his team are awesome, and I would recommend him to anyone!
Oct 16, 2025
I've been doing work with Icy Hot for several years now. I just had my fall maintenance done by Tim, who was a newer tech with the group. He was simply fantastic. When he found a problem he didn't just quickly point it and give a price. Instead, he took the time to show me the issue, and only recommend a fix. When I decided to go with the fix, he put on a master class on the unit, and really took pride in showing his client the difference in the system.
I so enjoyed Tim and I have always stood behind the quality and service of Icy Hot.
Sep 22, 2025
Franky is a very professional technician. I had a problem with the upstairs air conditioning, where my kids sleep, and it was extremely hot. I gave his company a call after hours praying someone would pick up, but not really expecting anyone to, and he picked up, showed empathy to the fact it was my kids being effected, and showed up fixed the drain pan. I cant thank him and his company enough. Its really good to see compassion come back after having bad experiences with other companies.
Sep 08, 2025
I had such a great experience with this HVAC company! They responded so quickly and had a tech out in no time. The technician was not only knowledgeable but also incredibly friendly, which made the whole process stress-free. Its rare to find a company that combines fast service with genuine customer carehighly recommend!
Jul 28, 2025
Faustino and Tim are awesome - they were straight forward and thorough with their inspection and explained the problem in detail so I could understand how to fix it! Really nice service and I would recommend Icy Hot to anyone! They are honest and work hard!
Mar 18, 2025
From the residence of Linda & Phillip Smith in Cary, NC
Our furnace went out in December during a cold periodIcy Hot H&A provided Excellent service and based on other estimates we received he saved us thousands of dollars!!! We had a few other companies provide estimates and his prices and services offered were amazing! This was our first experience with Icy Hot Heating & Air and we will definitely be using them for any future HVAC needs. Thank you so much for providing us with kind, courteous and speedy service.
Thank you Frankie
Feb 21, 2025
Frankie has been doing HVAC work for me for many years now at 2 different properties, from replacing duct work and evap coil to routine seasonal maintenance. He's honest, easy to work with, and always tries to fit you in ASAP if you have an emergency/urgent call. Highly recommend.
Feb 05, 2025
Frankie of Icy Hot always comes through for us for all of our HVAC needs and this time his colleague Faustino was able to troubleshoot quickly and efficiently at a very reasonable price. We always recommend Icy Hot.
Nov 22, 2024
Discovered Icy Hot in 2019 and have been with them ever since. They have never come up short answering calls, scheduling timely appointments or getting service jobs done without issue. Based on my own service experience I find their service pricing to be very fair. When a fan motor failed post covid and parts were scarce they put in the time to track down a new motor and got it installed within a few days. I highly recommend Frankie and his crew.
Oct 25, 2024
I have always had good experiences with IcyHot, they're good people. Frank has helped me fix broken furnace parts, has kept up the AC, and generally is making sure I get the best possible lifespan out of my equipment.
Oct 13, 2024
I use them for my laundromat. I cant say enough good things about them. I deal with Frank and he is the best. Its very important that my customers are comfortable while they do their clothes. I just call and they come right away and fix everything at a reasonable price. Very trustworthy. You wont go wrong in using them.
Sep 13, 2024
Frankie and his team are extremely professional, kind and knowledgeable. The tech was incredibly polite & considerate of our wonky schedules. This team does honest work (which can be hard to find in the HVAC industry). We look forward to a lasting relationship with Icy Hot!
Jun 13, 2024
Connected to Icy Hot through a friend, looking for a second (actually third) opinion and pricing on a repair vs replace decision for our HVAC. Frankie and his team were a huge help in assessing our problem, pricing a new system, and giving honest feedback on our options (which I didn't receive from competitors). We chose to replace our 12 year old unit and had a great installation experience with Icy Hot. Highly recommended.
Jun 03, 2024
Faustino was my technician, he was very
friendly, honest, and knowledgeable. He called Frankie to double check his findings. Reasonable cost for a service call. Will definitely use them again when needed!
May 06, 2024
Weve been using Icy Hot for over 10 years now and highly recommend Frankie and his crew. Theyve promptly helped us anytime weve needed it and always treat us fairly. I never feel like Im being upsold anything or pressured into unnecessary products or services. The exact opposite actually, they help find the best solutions and give you options. Definitely call them for your HVAC needs.
May 02, 2024
Frankie is such a stand-up guy. Called on a Monday to have him come out and quote us for a new heat-pump system, showed up Tuesday morning on-time (actually a couple minutes early). Took his time analyzing what we needed, did not oversell us on extra's, recommended long-lasting & easy to repair equipment (validated with consumer reports and other sources), had a quote to us the next day, and could schedule within the week. Very honest guy...no pressure sales. Highly recommended.
Apr 01, 2024
Frankie (the technician) was awesome! He arrived on time, was polite and diagnosed the problem with my HVAC within a few minutes! Icy-Hot is a great company to partner with. Thank You Frankie!
May 18, 2023
This is my second time calling Icy Hot and having Craig look into our AC malfunction. Once again, Craig did a great job. He quickly identified and explained to me the problem. He is knowledgeable, professional, and patient in answering all my questions. I appreciate that they promptly squeezed us into their busy schedule on this hot summer day. They are responsive, efficient, and reasonably priced. I highly recommend Icy Hot.
Jul 21, 2020
Icy Hot is a great company. I really appreciate Frankie and his team working on our heating and cooling units at our house. Craig just finished up the semi-annual preventative maintenance here at our house. In addition to great service, Icy Hot technicians are always prompt and arrive when they are scheduled to. Plus Icy Hot will send a reminder that they are planning on performing maintenance a number of weeks in advance allowing for proper scheduling which I think is a measure of a great business. Communication is key and I value that working with Icy Hot. Knowing that our heating and cooling systems are in working order and ready for either the Summer months or Winter months of North Carolina is very reassuring. Thank you all for the great service.