Open Water Plumbing is a trusted plumbing company based in Fort Mill, SC, proudly serving residential & commercial customers across Charlotte, Waxhaw, Indian Land, Mint Hill, Matthews, and nearby communities. With over 25 years of hands-on experience, our licensed plumbers deliver reliable solutions tailored to every client’s needs. We specialize in water heater repair, water heater installation, drain cleaning, sewer line replacement & whole house repipe services, ensuring lasting results & efficient performance. From repairing leaks & clogged drains to major system upgrades, our team provides honest service, upfront pricing & superior workmanship. When you need a plumber you can depend on, count on Open Water Plumbing for expert service!
Plumbing Services Plumbing Services

We provide a full range of plumbing services, including water heater repair and replacement, tankless water heater installation, drain cleaning and repair, water treatment, leak repair, whole-house repiping, and detailed drain line video inspections. Our team also handles kitchen and bathroom fixture installs, main water and sewer line repairs, pressure-reducing valve services, backflow preventer installation and repair, gas line installation, and hose spigot repair and installation—delivering reliable, efficient solutions for every plumbing need.

Joseph and his helper removed and replaced the water valves behind the washer in my laundry room. He also fixed kink in 1/2 soft copper line for the dryer and ran a new line copper line. He also replaced the cartridge in the kitchen faucet with a customer supplied cartridge. Very knowledgeable and professional and kept me posted on what he was doing.

Great experience. Prompt and reliable service at reasonable prices. No upselling, and trusted professionals. I highly recommend them.

I don't know what I would do without Open Water on my speed dial! They have helped me and the tenants at my commercial properties on more occasions than I can count! Couldn't recommend a plumber more than Jacek and his knowledgeable team at Open Water!!

Jack and your office have been great to work with. Ive (and my friends) have used you multiple times over the years and weve always been happy! Thank you.

Showed up when scheduled. Job done and finished when estimated. Very nice and professional.

Reasonable prices and responsive. We love them and their team. CJ is amazing! Communication is great. We use their services for all of our plumbing needs.

Toilet, sink, and new hose installation were top-notch. Logan was friendly and informative. Would highly recommend.

Jack and his team are prompt and do fantastic work. Very trustworthy and easy to work with. 5 stars every time. Thanks Jack.

This is the second job Open Water Plumbing has done for me. Their customer service is first-class, they answer the phone and show up when they promise, employ friendly professionals who do excellent work, and don't charge ridiculous prices. I encourage you to hire them... I don't think you'll be disappointed.

Great service from Phillip. He call first thing in the morning and gave me an accurate ETA. I got a reasonable quote and the work was completed the same day. The use of state of the art equipment quickly pinpointed the location of the sewer problems. I highly recommend them!

CJ was very professional and provided options. He is very knowledgeable about plumbing in general and upcoming energy mandates. This company prices are reasonable. I will not hesitate to call OWP again. Thanks!

This is second time we used Open water and are again pleased with the service. Logan did a great job and so glad he could cut hole in wall in closet where not as visible. We have not yet used the tub/shower. We will use it soon, but not expecting any issues. Thank you.

Great service. Owner responded very quickly and gave me full explanation of the issue and how it could be fixed. I couldnt be present during this repair but Jacek sent me clear pictures before and after work was done. Its the second time I used Open Water Plumbing . I can always count on them when I have emergency situation. Highly recommend!

I called Open Water Plumbing today for a quote. Logan was at my door the same day! He did a great job installing a brand new faucet in our guest bathroom. Thank you very much for the prompt service! Logan is a great asset to the Open Water team!

I cannot say enough good things about Open Water! Jack and crew are the best! We have used them many time over the years; most recently they did some extensive repairs when a large root damaged our main water line. Also great service from CJ on a toilet line issue this week. Fair pricing, dependable, and honest!

My neighbor recommended Open Water plumbing when I had a problem. I am impressed by how quickly they responded and had my problem fixed! CJ was very nice and explained everything he needed to do. They are great!

Philip fixed a disconnected pipe. It was a tricky fix and ended up saving us over $400. These are good people. I would highly recommend them to anyone.

Team was awesome - they were communicative and prompt, kind and you could tell they are really proud of their work. Thank you for helping us find where our issue was - cheers to a lower water bill!

Jack and his assistant Christo did an excellent job. They removed the blockage in the sewer pipe and ensured the issue was fully resolved. I highly recommend them for any plumbing or drainage issues. They also take the time to explain the best options and what would work well for your situation.

Jack and CJ came to fix a toilet leak and plumbed for a shower upgrade. they were very thorough with explaining what they were doing and how the problem would be fixed. The job was done same day and the price was competitive. I would highly recommend for all your plumbing needs.

Wonderful customer service- all around!!
Ewelina helped coordinate an appointment for the next day & communicated awesomely!
Logan, the service person for the water heater, was very professional & explained everything to me with ease!!
I HIGHLY RECOMMEND this company!!!