Benjamin Franklin Plumbing

At Thorough Plumbing, we provide fast, reliable emergency plumbing services for homes and businesses in Allen, TX, responding day or night to urgent issues like burst pipes, overflowing toilets, blocked drains, flooding from appliance or sump pump failures, sudden loss of hot water, sewer backups, and gas line concerns. Our customer service team answers calls 24/7, and once dispatched, your plumber will guide you through immediate steps before arriving promptly with the tools and expertise to resolve the problem. We serve residential and commercial properties—including homes, apartments, condos, restaurants, hotels, retail stores, offices, schools, and public buildings—delivering clear communication, thorough assessments, and long-term, safety-focused solutions you can trust.

If you’re dealing with recurring water heater repairs, rising energy bills, or inconsistent water temperatures, it may be time to replace your system—and our licensed plumbers are here to help with honest assessments and clear recommendations. We service and install all types of water heaters, including conventional gas and electric units, hybrid heat-pump models, solar systems, combination heaters, and high-efficiency tankless water heaters. Whether you need fast repairs, a tankless upgrade for unlimited hot water, or a complete water heater replacement, our team ensures safe, professional installation with top-quality equipment built to last. Even well-maintained units typically last ten years or less, so when it’s time for a new system, you can count on us for reliable installation backed by trusted workmanship and long-term performance.

Thorough Plumbing provides comprehensive bathtub services, offering expert repair, replacement, and installation for every type of tub to keep your bathroom safe, functional, and comfortable. Our licensed plumbers handle shower–tub combinations, standard tubs, hot tubs, whirlpool systems, and walk-in tubs, delivering precise diagnostics, reliable repairs, and seamless installations tailored to your home’s layout and needs. Whether you’re dealing with chips, cracks, clogged drains, leaky faucets, faulty diverters, or damaged pipes, we provide clear upfront pricing and durable solutions that restore your tub’s performance. For upgrades or full replacements, we help you select the right bathtub, remove the old unit, and install the new one with care. From everyday fixes to complete bathroom improvements, our team ensures responsive service, quality workmanship, and dependable results you can trust.

We provide comprehensive residential sewer services designed to restore proper flow, protect your home, and prevent future problems. Our trained and licensed plumbers work with all types of sewer systems—sanitary, storm, and combined—using camera inspection technology to diagnose issues like cracks, corrosion, root intrusion, clogs, and damaged lines. From targeted sewer line repairs to minimally invasive trenchless solutions that reduce surface disruption, we offer cost-effective methods to get your system working again. When damage is too extensive for repair, we perform full sewer line replacements using durable materials and precise installation practices. For urgent problems such as foul odors, frequent backups, slow drains, pooling water, or mold around plumbing, our emergency sewer services are available 24/7 with no overtime fees.