Business Details
Our appliance repair team serves households across Charlotte and neighboring locations, providing on-site troubleshooting and repairs for kitchen and laundry equipment. We handle a broad selection of household appliances, including washers, dryers, refrigerators, freezers, dishwashers, ovens, ranges, cooktops, microwaves, ice makers and garbage disposals. Our repair services cover all major appliance brands.
We assist customers in Charlotte, Matthews, Indian Trail, Indian Land, Fort Mill and surrounding communities. Our business address is 7906 Oak Meadow Ct #29, Charlotte, NC 28210. For appointments and service enquiries, please contact us on 704-430-6869. We are open daily, including weekends, between 8 AM and 8 PM.
We assist customers in Charlotte, Matthews, Indian Trail, Indian Land, Fort Mill and surrounding communities. Our business address is 7906 Oak Meadow Ct #29, Charlotte, NC 28210. For appointments and service enquiries, please contact us on 704-430-6869. We are open daily, including weekends, between 8 AM and 8 PM.
Services
Refrigerator repair
Washer repair
Dryer repair
Freezer repair
Dishwasher repair
Oven and range repair
Cooktop repair
Microwave repair
Ice maker repair
Garbage disposal repair
Served areas
- Charlotte, Matthews, Indian Trail, Indian Land, Fort Mill, Pineville, Mint Hill, Stallings, Weddington, Marvin, Waxhaw, Wesley Chapel, Lake Park, Monroe, Unionville, Wingate, Lake Wylie, Tega Cay, Baxter Village, Clover, Ballantyne, Carmel, Dilworth, Eastover, Sedgefield, Waverly
Highlights and features
- We use genuine OEM parts backed by official warranties.
- Our upfront pricing ensures no hidden fees or surprises.
- Our technicians undergo annual factory recertification and ongoing training.
- We employ background-checked technicians and maintain comprehensive liability insurance.
- We protect your floors and clean up after repairs.
- We recycle used parts responsibly through EPA-certified recycling partners.
Payment methods
- Cash
- Debit cards
- Credit cards
Services
Dishwasher Repair
We provide professional dishwasher repair services for built-in, portable, drawer, high-capacity, and smart models. Our certified technicians diagnose drainage failures, water leaks, unusual noises, heating problems, and electronic faults. We service more than 15 major appliance brands and offer same-day or next-day appointments when available. All repairs include a 90-day warranty on labor and installed parts.
Oven Repair
Our oven repair specialists restore proper operation to traditional and smart cooking appliances. We address defective heating elements, worn igniters, inaccurate sensors, malfunctioning control boards, and convection fan problems. Our team services more than 15 major appliance brands and performs detailed on-site diagnostics. Customers receive clear pricing before repairs begin, with warranty coverage for completed work.
Stove Repair
We provide professional stove repair services for appliances experiencing heating problems, ignition failures, temperature fluctuations, or error codes. Our technicians perform in-home diagnostics and complete repairs on-site. With over ten years of experience, we service more than 15 major brands. Same-day or next-day appointments are available, and our repairs include a 90-day warranty.
Cooktop Repair
We provide professional cooktop repair services for electric, gas, induction, dual-fuel, and compact cooking surfaces. Our experienced technicians diagnose uneven heating, ignition failures, temperature fluctuations, and electronic faults. With over 15 years of industry experience, we offer same-day or next-day appointments. Every repair includes upfront pricing and a 90-day warranty covering parts and labor.
Refrigerator Repair
From compact refrigerators to large household models, we address mechanical and electronic problems affecting appliance performance. Our technicians inspect cooling systems, thermostats, evaporator fans, ice makers, and control boards to identify faults. We explain recommended repairs and associated costs before proceeding. Same-day service is offered when available, with a 90-day warranty covering labor and replacement components.
Reviews (12)
Abbie Cook
Sep 27, 2026
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Professional, on time, friendly, knowledgeable and got our dryer working in no time! We will definitely be using Prime Appliance Repair for all of our appliance needs and I highly recommend that you do as well! :)
Brian Emory
Sep 01, 2026
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Zack with Prime Appliance came out quickly Friday to look at my dryer. He diagnosed the problem and told me he would be back Monday to complete the repair.
He got back today and for the installation and repair, cleaned up and was on his way.
I'll definitely call him on our next appliance problem.
He got back today and for the installation and repair, cleaned up and was on his way.
I'll definitely call him on our next appliance problem.
Tama Todd
May 28, 2026
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Excellent work and very accomodating! Zack had to make several trips Highly recommend’ 5 stars TTodd
Brenda Thrasher
May 04, 2026
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Zack is great - knowledgeable, efficient, kind and came immediately when called! He’s the best!!!
Rachael Belter
May 03, 2026
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Fantastic service! Came the next day; on time;!quick service- part on his truck! Literally went from oven not working to full repair in less than 24 hours. Highly recommend!
Zoe Deloglos
Apr 29, 2026
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Great overall experience! We discovered a gas leak on our stove last week, and he was able to come out on very short notice. He quickly assessed the issue, sourced the necessary part, and had everything repaired in no time. We’re incredibly grateful for his professionalism, responsiveness, and efficiency in getting our stove safely up and running again. Highly recommend!
Tony Sassorossi
Apr 25, 2026
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They responded quickly and arrived on time for a dryer repair and diagnosed the issue right away. The technician was knowledgeable, friendly, and took the time to explain the issue.
Wes Broome
Apr 13, 2026
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I needed the drain pump replaced on my washing machine and didn't have time to do it myself. They were able to be here within 24 hours and took care of it with no issues. I would use them again without a second thought.
Bill O'Brien
Apr 11, 2026
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Your man Zachary did an amazing job fixing our refrigerator. He showed me what needed to be done and got the issue fixed. He is a nice young man, and a good technician. I highly recommend him.
Addison Laney
Apr 11, 2026
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Quick response to our repair needs! Worked on the ice maker until he found the exact problem, ordered the needed part and installed it within a week. Will be using them again in the future!
Lisa Nicholas
Apr 10, 2026
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Zack was prompt, efficient and very professional and nice! He fixed my dishwasher with ease, and he provides a one-year warranty on parts and labor. He is also reasonably priced.