Business Details
50+ Years
experience
Trusted Insurance Repair Specialists in Chicago
Sterling Builders has been a trusted name in insurance repair services since 1968. Founded by John J. McLain, Sr., a seasoned insurance professional, our company combines decades of industry expertise with a commitment to quality craftsmanship. We specialize in restoring homes damaged by fire, water, weather, and other incidents, working directly with major insurance providers like State Farm, USAA, and Farmers. Our team uses Xactmate software to create precise estimates that align with industry standards, ensuring accurate and transparent claims processing. With an A+ rating from the Better Business Bureau and multiple complaint-free awards since 2005, we prioritize customer satisfaction through reliable service and clear communication. Our family-owned business serves communities across Chicago and Northwest Indiana, helping homeowners navigate the complexities of insurance claims while delivering high-quality repairs.We approach every project with professionalism and empathy, recognizing the stress that property damage can cause. Our reputation for excellence is reflected in testimonials from satisfied clients who praise our timely execution, attention to detail, and compassionate support during challenging times. By maintaining strong relationships with insurance companies and adhering to strict quality standards, we ensure that each restoration project meets both client expectations and industry requirements. This dedication to service excellence has made us a preferred partner for homeowners and insurers alike.
Services
Fire Restoration
Weather Damage
Water Restoration
Insurance Claims
Emergency Repairs
Details
- Year established: 1968
Highlights and features
- Family-owned since 1968 with deep insurance industry expertise
- Direct partnerships with major insurers including State Farm and USAA
- A+ Better Business Bureau rating with complaint-free awards since 2005
- Industry-standard Xactmate software for accurate claims processing
- Proven track record of timely, high-quality restoration work
Associations and certifications
- Better Business Bureau (BBB)
What people say
Fantastic and professional service
High quality repairs
Moral support during crisis
Wonderful contractors
On schedule completion
Services
Fire Restoration
Our fire restoration experts specialize in complete home recovery after fire damage. We handle everything from smoke removal to structural repairs, working directly with insurance companies to ensure proper coverage. Our certified technicians use advanced equipment to restore properties to their pre-loss condition while minimizing disruption for homeowners.
Water Restoration
We provide comprehensive water damage restoration services for burst pipes, flooding, and other water-related incidents. Our team quickly extracts standing water, dries affected areas, and repairs structural damage. Using moisture detection technology, we identify hidden water pockets to prevent future mold growth and ensure complete restoration.
Weather Damage
Specializing in weather-related damage restoration, we repair hail damage, wind destruction, and other storm-related property issues. Our experts document damage thoroughly for insurance claims and perform roof repairs, window replacements, and structural fixes. We prioritize emergency board-up services to protect homes before permanent repairs begin.
Insurance Claims
We streamline the insurance claims process by working directly with adjusters to ensure proper coverage. Our team prepares detailed Xactmate estimates that meet industry standards, advocates for fair compensation, and handles all communication with insurance companies. This service helps homeowners navigate complex claims while focusing on recovery.
Emergency Repairs
While not offering 24/7 emergency services, we prioritize urgent repair needs through expedited scheduling. Our team provides temporary solutions like water extraction and structural stabilization before permanent repairs. This service ensures homes remain safe and habitable during the insurance claims process.
People
John J. McLain, Sr.
Founder
With decades of insurance industry experience as an adjuster and claims manager, John established Sterling Builders in 1968. His expertise in insurance processes shaped the company's approach to claims handling and restoration work.
Questions
What types of insurance damage do you repair?
We specialize in fire, water, and weather-related damage restoration for residential properties, including structural repairs and insurance claims processing.
Which insurance companies do you work with?
We partner with major insurers like State Farm, USAA, Farmers, Amica, and Hartford, using Xactmate™ software to ensure compatibility with their claims systems.
How does the insurance claims process work?
We document damage, prepare Xactmate™ estimates, and coordinate directly with your insurer to ensure proper coverage and payment for repairs.
Are you BBB accredited?
Yes, we maintain an A+ Better Business Bureau rating and have received complaint-free awards since 2005.
Do you offer emergency services?
While not 24/7 emergency services, we prioritize urgent repair needs through expedited scheduling for water extraction and structural stabilization.
What areas do you serve?
We serve Chicago, Dyer, and surrounding communities in Illinois and Indiana, with two office locations for local accessibility.
