WaterWorks Pools & Spas

WaterWorks Pools & Spas Pools & Spas specializes in designing and building custom inground pools using durable gunite material. Their expertise includes incorporating features like waterfalls, spas, and tanning ledges while adhering to local regulations. The process involves 3D design visualization, budget-focused collaboration, and decades of craftsmanship to create long-lasting aquatic spaces tailored to client preferences.

The company offers weekly or annual pool maintenance services covering cleaning, chemical balancing, and equipment checks. Technicians remove debris from pools and spas, maintain proper water chemistry using BioGuard products, and ensure optimal system functionality. This service preserves pool longevity while providing clients with hassle-free upkeep and expert advice on chemical management.

WaterWorks Pools & Spas Pools & Spas utilizes advanced 3D design technology to create immersive visualizations of proposed pool projects. This allows clients to explore multiple design options, view custom features from various angles, and preview lighting effects before construction begins. The technology enhances decision-making by eliminating guesswork and ensuring alignment between client vision and final execution.

This service addresses deteriorated pool plaster through professional resurfacing. Technicians assess surface damage like stains, cracks, or roughness and apply new finishes such as pebble, marble, or quartz aggregates. The process restores aesthetic appeal, improves safety by eliminating rough edges, and extends the pool's lifespan while offering customization options for texture and appearance.

WaterWorks Pools & Spas Pools & Spas installs energy-efficient LED outdoor lighting systems to enhance safety, security, and ambiance. Options include pathway lights, security floodlights, and decorative string lights that withstand weather exposure. The systems integrate with smart home technology for remote control, combining durability with aesthetic appeal to elevate nighttime outdoor experiences.

We partner with Lyon Financial, Viking Capital, Light Stream Financial, and HFS Financial to provide accessible financing solutions for pool construction and renovations.

Yes, we serve clients across South Carolina including Columbia, Florence, Charleston, and Myrtle Beach with both residential and commercial services.

We specialize in custom gunite inground pools, spas, and pool renovations, offering features like waterfalls, tanning ledges, and integrated outdoor living spaces.

We recommend weekly maintenance visits or annual service contracts to ensure optimal pool condition and water chemistry balance throughout the year.

Our 3D design service provides immersive visualizations of your pool project, showing multiple angles, custom features, and lighting effects before construction begins.

Yes, we provide professional replastering services using durable finishes like pebble, marble, and quartz aggregates to restore both appearance and functionality.

We purchased a home that has a pool from Waterworks. The pool is not even two years old and has had several issues. Waterworks will not stand behind the three year warranty because we are not the original purchaser of the pool. We have had to go through a separately purchased home warranty to get a few items fixed. However, one of the main concerns is a rusting ladder that is very unsightly. It is either defective in craftsmanship or it was not made for a salt water pool. Waterworks has no interest in correcting this issue and a home warranty will not cover such.

There has been lots of miscommunicatio n between the Sumter and Florence office as well. I was given bad information on how to winterize the pool by an employee at the Florence office. I ended up spending much more than needed due to her advice. When the company did come out one time to look at a faulty salt cell, the technician cleaned the cell and then dumped all the chemicals into the lawn. The grass was fried and never returned to green last summer.

It was extremely irresponsible and no one wanted to take ownership of it or correct the problem. I see that they get lots of great reviews but based on my experience; I absolutely could not recommend them.

I would highly recommend Waterworks Pools and Spa's. We just had an in-ground pool installed and was highly impressed with the installers and staff. All were very friendly and professional in all dealings that I had throughout the whole process. Eric always keeps me informed along the way and the installation was great! Looking forward to many more years of great service from Waterworks Pools and Spas.

Waterworks did a very nice custom install of a gunite pool for me and the staff has been very helpful and considerate as we continue to use the service to maintain the pool. The install crew was terrific and always went above and beyond to make sure the install went smoothly. I overall would recommend Waterworks for either service or an installation of a new pool.