Business Details
17 Years
experience
Emergency
services
Your Trusted Partner for Pool Renovations & Maintenance in Phoenixville
JC Pool and Spa, established in 2009, is a family-owned and operated business based in Phoenixville, PA. Founded by Doug Lacey, a pool industry veteran with over 25 years of experience, the company specializes in in-ground pool and spa services, including maintenance, renovations, and equipment installation. Our philosophy of 'Experience Excellence' drives every interaction, emphasizing quality workmanship, transparent communication, and customer-centric solutions.With a team of 15+ professionals and a fleet of 8 trucks, we serve residential clients across Pennsylvania, prioritizing prompt service, competitive pricing, and long-term customer relationships. Our commitment to ethical practices and technical expertise has earned us a reputation as a trusted partner in the pool industry.
Services
Pool Maintenance
Renovations
Equipment Installation
Spring Openings
Fall Closings
Leak Detection
Custom Safety Covers
Plaster Repairs
Automation Systems
Spa Additions
Details
- Year established: 2009
Highlights and features
- We have 25+ years of combined experience in residential pool services.
- Our family-owned business prioritizes ethical practices and transparent communication.
- We offer 24/7 emergency service for urgent pool issues.
- All Pentair equipment installations come with a 3-year warranty.
- Our team of 15+ professionals ensures prompt, reliable service across Pennsylvania.
Associations and certifications
- Pentair
What people say
Professional and reliable team
Excellent customer service
Knowledgeable technicians
Prompt emergency response
Highly recommend services
Services
Pool Maintenance
Our pool maintenance services ensure year-round functionality and cleanliness. We offer complete maintenance plans including vacuuming, chemical balancing, and equipment checks. With customizable schedules, our technicians preserve your pool's finish and equipment longevity while providing expert advice for DIY care.
Renovations
We specialize in comprehensive pool renovations including tile replacement, plaster resurfacing, and coping repairs. Our team handles structural enhancements and modernization projects, using premium materials to extend your pool's lifespan while improving aesthetics and safety compliance.
Equipment Installation
From pumps and filters to automation systems, we install and repair all major pool equipment. As a Pentair warranty provider, we offer 3-year warranties on installations, ensuring reliable performance and energy efficiency for your pool's mechanical systems.
Spring Openings
Our spring opening service prepares your pool for the swim season with equipment checks, water balancing, and debris removal. We handle 100+ openings annually, ensuring your pool is swim-ready with proper winterization removal and system testing.
Fall Closings
We provide thorough fall closing services including equipment winterization, water chemistry adjustment, and safety cover installation. Our process protects against freeze damage and ensures easy reopening, with attention to Virginia Graham Baker Act compliance for drain covers.
People
Doug Lacey
Owner
With 25+ years in the pool industry, Doug founded JC Pool and Spa in 2009. He oversees operations and sales, bringing hands-on expertise from his early career as a pool technician to general management roles before starting the company.
Marie Lacey
Office Manager
Marie manages day-to-day office operations, customer service, and accounting. Known for her responsive communication, she ensures smooth administrative support while maintaining client relationships through transparent problem-solving.
Brandon Johnson
Service Manager
Brandon leads service operations with technical expertise in pool equipment and maintenance. He educates clients on system functionality and troubleshooting, maintaining a client-focused approach to service delivery.
Dana Pettine
Special Project Coordinator
Dana manages special projects with a focus on client communication. Her responsive approach to scheduling and problem resolution has earned recognition from customers for exceptional service coordination.
Kyle Mead
Construction Manager
Kyle oversees renovation projects with expertise in structural pool repairs. He ensures quality craftsmanship in tile, coping, and plaster work while managing complex upgrades that extend pool lifespans.
Questions
What pool services do you offer in Phoenixville?
We provide full-service pool care including maintenance, renovations, equipment installation, spring openings, fall closings, leak detection, and custom safety covers for residential clients.
How experienced is your team with pool renovations?
Our team has completed 100+ pool renovations since 2009, specializing in tile replacement, plaster resurfacing, coping repairs, and structural enhancements using premium materials.
Do you offer emergency pool services?
Yes, we provide 24/7 emergency response for urgent issues like equipment failures or water leaks, with same-day service available for critical repairs.
What warranties do you provide for equipment installations?
As a Pentair warranty provider, we offer 3-year warranties on all Pentair brand equipment installations, covering parts and labor for added customer protection.
How do you handle pool maintenance scheduling?
We offer customizable maintenance plans with flexible scheduling options, including weekly visits, biweekly service, or as-needed appointments for chemical balancing and equipment checks.
Are your technicians certified for pool safety compliance?
Our team follows Virginia Graham Baker Act requirements for drain covers and safety protocols, ensuring all installations meet current anti-entrapment regulations.
Reviews (2)
Jennifer Monk
Aug 24, 2018
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I am still amazed at how good my old pool looks now that JC Pool and Spa updated all of my very old equipment, as well as installing new tile, coping and decking. Everyone at JC was knowledgeable, professional, timely and worked clean throughout the renovations. I am grateful that my pool is operational again. I highly recommend Doug, Marie, DeShun and all employees for any pool or spa services they may need. (If I'm able to include photos here, please ignore my old fence, which is to be replaced next year.)
Alexandria Howard McHugh
Sep 28, 2016
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We have been using JC Pool and Spa for a little over a year now since we moved into a house with a pool. The previous owners did not take care of it but Marie and Doug helped us every step of the way. They trained us how to use everything, fixed a few issues we had and are now fixing a portion of the tile and coping that needs to be replaced. I know we can always rely on them for honest answers and great work! Our tile and coping looks almost identical!
