Business Details
13 Years
experience
Your Trusted Pool & Spa Experts in Jacksonville, NC
Pools Patios and Spas has been your local family-owned and operated pool and spa business since 2013. We specialize in transforming backyards into personalized oases with inground fiberglass pools, hot tubs, and comprehensive installation services. Our partnerships with industry leaders like River Pools and Imagine Pools allow us to offer cutting-edge designs and premium products. Our team of certified professionals, including Certified Pool Operators and trained installers, ensures every project meets the highest standards of quality and durability.We prioritize customer satisfaction through transparent communication, meticulous attention to detail, and ongoing support from initial consultation to maintenance. Our financing options and flexible payment plans make luxury pools and spas accessible to homeowners in Eastern North Carolina and surrounding areas.
Services
Inground Pools
Hot Tubs
Spa Maintenance
Pool Financing
Custom Designs
Details
- Year established: 2013
Highlights and features
- Family-owned since 2013 with deep local roots
- Certified Pool Operators and trained installers
- Exclusive partnerships with top-tier manufacturers
- 24/7 customer support for urgent maintenance needs
- Flexible financing options for all budgets
What people say
Professional installers
Excellent communication
Timely service
Great value
Knowledgeable staff
Services
Inground Pools
We specialize in inground fiberglass pools designed to match your lifestyle and property. Our installations use advanced techniques from River Pools, ensuring durability and low maintenance. Clients receive personalized design consultations, professional installation, and ongoing maintenance support.
Hot Tubs
Our hot tubs combine luxury with practicality, featuring energy-efficient models from Bullfrog and Viking Spas. Each unit includes professional installation, water care guidance, and access to premium maintenance products for optimal performance.
Pool Maintenance
We provide comprehensive maintenance packages to keep pools in pristine condition. Services include chemical balancing, filter cleaning, equipment inspections, and seasonal opening/closing to ensure year-round functionality and safety.
Spa Repairs
Our technicians handle all spa repair needs, from leak detection to component replacements. We service only units we've installed, guaranteeing expert care using genuine parts and manufacturer-approved techniques.
Pool Financing
We offer flexible financing options with competitive rates to make pool ownership accessible. Our team helps clients navigate payment plans tailored to their budget while maintaining transparency about terms and conditions.
People
Tommy
Founder
Tommy founded Pools Patios and Spas after retiring from the grocery industry. With decades of retail experience, he built the company on principles of customer service and community involvement before passing leadership to his daughter Sheila in 2021.
Sheila
Owner & Operator
Sheila transitioned from teaching cosmetology to leading the business. As a Certified Pool Operator and River Pools installer, she combines technical expertise with a commitment to creating beautiful outdoor spaces for local families.
Ryan Barber
Project Coordinator & Designer
Ryan handles design and project coordination with an eye for detail. His construction management degree and River Pools certification ensure clients receive functional, aesthetically pleasing pool solutions tailored to their property.
Riley Barber
Construction Manager
Riley oversees installations with expertise from marine construction and outdoor living projects. His dual certification as a Pool Operator and River Pools installer guarantees professional execution from excavation to final grading.
Allison
Office Manager
Allison manages sales and customer service with a focus on education. She provides product expertise, water testing guidance, and personalized support to ensure clients feel confident in their pool and spa purchases.
Questions
What pool and spa brands do you carry?
We partner with River Pools for fiberglass installations and offer Bullfrog and Viking Spas for hot tubs. These premium brands ensure durability and customer satisfaction.
How long does pool installation take?
Most inground pool installations complete within 2-3 weeks after permitting, depending on weather and site conditions. Our team provides detailed timelines during consultations.
Do you service existing pools and spas?
We offer maintenance and repair services for pools we've installed. Spa repairs are limited to units purchased through our store to ensure proper technical support.
What financing options are available?
We provide flexible financing plans with competitive rates through trusted lenders. Our team helps clients find payment solutions that align with their budget and project scope.
Can I schedule a design consultation?
Yes! Contact us to book an appointment. Bring property photos or surveys to help us understand your space and create customized backyard transformation plans.
What areas do you serve?
We serve Eastern North Carolina including Jacksonville, Wilmington, New Bern, and surrounding communities. Our service area covers both coastal and inland regions for pool and spa projects.
