Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for Home & Business Security Solutions
Founded in 1967 by Charles Ackerman, our company began as a response to a personal security crisis and has grown into Atlanta's most trusted name in residential and commercial security. With over 58 years of dedicated service, we combine cutting-edge technology with unwavering customer commitment to deliver comprehensive security solutions. Our offerings include 24/7 monitoring, smart home automation, business security systems, and solar-powered protection tailored to Atlanta's unique needs. Recognized as a Top Workplace by the Atlanta Journal-Constitution and a five-time SDM Award winner, we maintain industry-leading standards through our CSAA Five Diamond-certified monitoring center.Our team of experienced professionals, including many long-tenured employees, serves over 500,000 clients across metro Atlanta, supported by 4,000+ five-star reviews. We distinguish ourselves through local expertise, innovative integrations like Samsung SmartThings and Tesla Powerwall, and community involvement initiatives like our partnership with the Atlanta Falcons. Our legacy combines traditional security excellence with modern smart technology solutions to protect homes and businesses while enhancing daily life through automation.
Services
Home Security Systems
Business Security Solutions
Smart Home Automation
24/7 Monitoring Services
Solar Power Integration
Access Control Systems
Video Surveillance
Fire Protection Monitoring
Security Camera Installation
Garage Door Automation
Details
- Year established: 1967
Highlights and features
- 58 years of Atlanta security expertise with locally owned operations
- 24/7 monitoring includes burglary, fire, and medical emergency response
- Integrated smart home automation with Samsung SmartThings compatibility
- Certified Honeywell technicians for industry-leading equipment installation
- CSAA Five Diamond-certified monitoring center for superior service standards
Associations and certifications
- CSAA Five Diamond Monitoring Center
- Premier Honeywell Dealer
What people say
Excellent customer service
Professional and knowledgeable technicians
Prompt and efficient service
Great value for security
Easy system setup
Services
Home Security Systems
Our home security systems combine traditional protection with smart technology integration. Features include 24/7 monitoring, motion detectors, door/window sensors, and remote system control via mobile app. Systems integrate with smart locks, lighting, and thermostats for comprehensive home protection.
Business Security Solutions
Holistic business security packages include access control, video surveillance, and fire protection monitoring. Systems integrate with building automation for operational efficiency while protecting against intrusion and natural hazards with customizable alert configurations.
Smart Home Automation
Samsung SmartThings-integrated automation controls security, lighting, thermostats, and garage doors through a single interface. Features include scene programming, remote access, and voice control compatibility with Alexa and Google Assistant.
24/7 Monitoring Services
CSAA Five Diamond-certified monitoring center provides continuous protection with burglary, fire, and medical emergency response. Systems use dual-path communication for reliable connectivity and include free activation of existing systems.
Solar Power Integration
Tesla Powerwall 3 integration provides energy independence with battery backup for security systems. Solar-powered solutions reduce energy costs while maintaining security functionality during power outages.
People
Charles Ackerman
Founder
Founded the company in 1967 after a home invasion experience. Established Atlanta's first customer-centric security provider that became the region's largest security company through commitment to service excellence.
Dee
Customer Service Representative
Loyalty department specialist known for exceptional customer service. Resolves billing issues and service concerns with personalized attention, earning multiple customer commendations for problem-solving and professional demeanor.
Steven Hudson
Security Technician
Experienced installer specializing in camera systems and system upgrades. Provides hands-on training for new technology with patient, thorough approach to customer education about security system features and app navigation.
Kenya Dunlap
Security Consultant
Professional advisor explaining system components and configurations. Known for patient explanations and customer-focused approach in designing customized security solutions that meet specific household protection needs.
Justin Turner
Customer Service Representative
Call center specialist providing ongoing support for security system users. Recognized for friendly assistance and technical expertise in troubleshooting system operations and monitoring features.
Questions
What home security services do you offer?
We provide complete home security systems including 24/7 monitoring, smart home automation, security cameras, door/window sensors, and solar-powered solutions with remote access control.
How much does professional monitoring cost?
Monitoring starts at $29.95/month with FREE professional monitoring included until 2026. Packages include burglary, fire, and medical emergency response with wireless and internet monitoring options.
How long does installation take?
Most residential installations complete in one day. Commercial system installations vary based on facility size and complexity, with technicians providing time estimates during initial consultations.
Do you serve areas outside Atlanta?
We serve all metro Atlanta areas including Peachtree Corners, Suwanee, Dunwoody, Alpharetta, and Roswell with local technicians available across the region.
How does your emergency response work?
Our CSAA Five Diamond-certified monitoring center responds to all alerts 24/7. When triggered, sensors automatically notify our center, which verifies emergencies and contacts appropriate authorities immediately.
Can I keep my existing system?
Yes, we offer free activation and monitoring for existing security systems. Our technicians will evaluate your current setup and integrate it with our monitoring network at no additional cost.
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