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Your Trusted Locksmith in New Milford, CT
For over three decades, Rich's Keys and Locks has been a trusted provider of residential and commercial locksmith services in Connecticut. Our expertise spans lockout assistance, key cutting, master keying, lock installation, re-keying, lock repair, and safe recombinating, with a commitment to exceeding customer expectations through reliable service and cutting-edge security solutions. As members of the Better Business Bureau and the Associated Locksmiths of America, we uphold the highest standards of professionalism and integrity.

Our team, led by state-certified locksmith Wes Underhill, combines decades of experience with advanced electronic lock applications to deliver tailored security solutions. With mobile service available across Litchfield and Fairfield counties, we ensure prompt assistance for both emergency and scheduled needs. Our dedication to craftsmanship and customer satisfaction has earned us a reputation as a dependable partner for homeowners, businesses, and new home builders seeking enhanced security and peace of mind.
Services
Lockout Assistance Key Cutting Master Keying Lock Installation Re-keying Lock Repair Safe Recombinating High Security Locks Mobile Locksmith Service
Highlights and features
  • We offer 32 years of specialized locksmith experience in Connecticut
  • Our mobile service provides immediate assistance across Litchfield and Fairfield counties
  • Certified professionals with advanced training in electronic lock systems
  • We maintain Better Business Bureau accreditation for ethical business practices
  • Emergency services available with rapid response times
Associations and certifications
  • Better Business Bureau
  • Associated Locksmiths of America
  • Department of Consumer Protection
What people say
Immediate assistance Reasonable pricing Professional expertise Emergency availability Trustworthy service
Services
Lockout Assistance
Professional lockout solutions for residential and commercial properties. Our certified technicians provide rapid access without damaging locks. Available 24/7 with mobile service across Connecticut. Specializing in automotive, home, and business lockouts using non-destructive entry techniques.
Key Cutting
Precision key cutting services for standard and high-security keys. We maintain a comprehensive inventory of key blanks and employ advanced equipment for accurate duplicates. Offer same-day service with options for drop-off or while-you-wait convenience at our New Milford location.
Lock Installation
Professional installation of residential and commercial lock systems. We offer Mul-T-Lock high-security solutions and standard locksets with proper alignment and functionality testing. Services include deadbolts, smart locks, and commercial access control systems tailored to security requirements.
Re-keying Services
Security enhancement through lock re-keying. Our technicians modify existing lock mechanisms to accept new keys while maintaining original hardware. Recommended for new property owners or businesses needing key control updates. Completed efficiently with minimal disruption.
Safe Recombinating
Professional safe servicing including combination changes, lock mechanism repairs, and security upgrades. We handle residential and commercial safes with precision engineering to maintain security integrity. Services performed by certified technicians with specialized safe-opening tools.
People
Wes Underhill
Certified Registered Locksmith
State-certified locksmith with 20+ specialized certifications. Expert in electronic lock systems and mobile service operations. Provides on-site solutions for residential and commercial security needs while maintaining industry-leading standards through professional associations.
Questions
What services do you offer for residential customers?
We provide lockouts, key cutting, lock installation, re-keying, and safe services for homes. Our mobile unit handles emergency situations and scheduled appointments.
Do you offer 24/7 emergency locksmith services?
Yes, we provide 24/7 emergency service with dedicated response line 860-488-0845 for urgent lockout situations and security emergencies.
Are you certified and insured?
We maintain certification through the Associated Locksmiths of America and Connecticut Department of Consumer Protection. Fully insured with BBB accreditation.
What areas do you serve?
We serve all of Litchfield and Fairfield counties including New Milford, Danbury, Brookfield, and surrounding Connecticut communities with mobile service availability.
Can you re-key existing locks?
Yes, we re-key locks to enhance security while maintaining existing hardware. This service is available for both residential and commercial properties.
What makes your service different from other locksmiths?
32 years of local experience, certified technicians, mobile service capability, and membership in professional organizations ensure superior quality and reliability.