Business Details
Quality Appliance Repair, Installation, & More
At Lake Appliance Repair, we take pride in being a family-owned and operated business dedicated to delivering exceptional appliance repair and installation services. With decades of combined experience, our team of factory-authorized technicians provides reliable solutions for residential and commercial clients across multiple states. We prioritize customer satisfaction through industry-leading warranties, including a 5-year parts warranty and 1-year labor warranty, ensuring long-term trust and quality service.Our commitment to professionalism is evident in our fully stocked service vehicles, branded uniforms, and rigorous technician training programs. We invest in our employees' well-being through comprehensive benefits packages, fostering a positive work environment that translates to superior customer care. As active members of the United Appliance Servicers Association, we continually strive to advance industry standards while maintaining local community connections through sponsorships and service initiatives.
Services
Appliance Repair
Installation Services
Maintenance Plans
Refrigerated Trailer Rentals
Property Management
Virtual Appointments
Emergency Repairs
Warranty Services
Parts Replacement
Diagnostic Services
Highlights and features
- We offer extended service hours from 7am-7pm Monday-Friday.
- Our service vehicles are fully stocked with essential tools and parts.
- All technicians complete mandatory ongoing training programs.
- Every technician undergoes biennial drug testing and background checks.
- We provide comprehensive employee benefits including healthcare and 401K matching.
What people say
Award-winning service
Knowledgeable technicians
Prompt and courteous
Thorough inspections
Factory-authorized repairs
Services
Appliance Repair
Our factory-authorized technicians diagnose and repair all major appliance brands using genuine parts. We guarantee repairs in as little as one visit with a 1-year labor warranty. Our service trucks carry essential tools and parts for immediate fixes, minimizing return visits and customer inconvenience.
Installation Services
Professional installation for new appliances ensures optimal performance and safety. Our certified technicians follow manufacturer guidelines for proper setup and haul away old units. We provide detailed usage instructions and verify proper operation before completing each installation service.
Maintenance Plans
Regular maintenance extends appliance lifespan and prevents costly breakdowns. Our technicians perform comprehensive inspections, cleaning, and adjustments to maintain efficiency. Scheduled maintenance customers receive priority service scheduling and discounted repair rates when needed.
Refrigerated Trailer Rentals
Mobile refrigeration solutions for commercial and residential needs. Our temperature-controlled trailers provide temporary storage during repairs or events. Units maintain precise temperatures for food safety and equipment protection with 24/7 monitoring capabilities.
Virtual Appointments
Remote diagnostic sessions via video call for quick troubleshooting. Technicians guide customers through basic fixes to resolve common issues without onsite visits. Virtual appointments save time and reduce service costs for minor appliance problems.
People
Kathi Endris
Owner
With over 20 years in appliance repair, Kathi leads our team with a focus on customer satisfaction and technical excellence. She established our rigorous training programs and community involvement initiatives.
Richard
Lead Technician
Certified Whirlpool technician with 15 years' experience specializing in gas appliance diagnostics. Recognized for exceptional communication skills and thorough repair processes that address root causes.
TJ
Senior Technician
Factory-trained specialist in cooktop and range repairs with expertise in complex electronic systems. Completes 98% of repairs in single visits through accurate initial diagnostics.
Curtis
Service Technician
Award-winning technician known for solving challenging repair cases requiring specialized tools. Maintains 5-star ratings through clear explanations and meticulous workmanship in every service call.
Derek
Customer Service Manager
Coordinates service scheduling and quality control with 12 years of appliance industry experience. Ensures seamless customer experiences from initial contact through service completion.
Questions
What appliances do you repair?
We repair all major household and commercial appliances including refrigerators, ovens, microwaves, dishwashers, washers, and dryers. Our technicians are factory-authorized for leading brands.
Do you offer emergency repairs?
While we don't provide 24/7 emergency service, we offer same-day repairs for urgent issues during our extended business hours, including weekends.
What warranty do you provide?
We offer a 5-year warranty on non-electronic parts and 1-year labor warranty on all repairs, exceeding industry standards for customer protection.
Can I schedule service online?
Yes, use our online booking system for in-person or virtual appointments 24/7. You'll receive confirmation and technician tracking updates through our digital platform.
Are your technicians certified?
All technicians complete mandatory training programs, undergo biennial background checks, and maintain factory certifications for specific appliance brands through ongoing education.
Do you service commercial appliances?
Yes, we provide commercial appliance repair and maintenance services including refrigerated trailer rentals for business clients across multiple industries.
Videos
Reviews (3)
Amy Hogge Woodward
Apr 03, 2018
Report
We have called Lake Appliance for repairs to our refrigerator and dryer in the past few months. Rick came to all of our service calls and has been.
Chelsea Brokenshire
Feb 23, 2018
Report
Sal from Lake appliance Repair just came out and fixed my grandmas dryer. He was fast, very professional, and he kept in contact with my grandma.
Don Ulen
Feb 22, 2018
Report
Rick from Lake Appliance just repaired my dryer. Fast, courteous and friendly. He was prompt and very good at what he does. Personable and on the.