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Business Details
50+ Years
experience
Factory Direct Appliances Up to 60% Off MSRP
Skent N Dent has been a trusted name in home appliance sales, service, and parts since 1953. Founded by Fred Marzelle Hill and Dorothy Taylor Hill in Monroe, Louisiana, our family-owned business spans four generations, combining decades of expertise with a commitment to quality and affordability. We specialize in factory-direct appliances, offering savings of up to 60% off MSRP on major brands, with inventory constantly updated to meet customer needs. Our Monroe location features a comprehensive parts and service department, while our Shreveport branch provides both sales and repair services.

Our team of skilled technicians delivers in-home and in-shop repairs, ensuring mechanical reliability for all appliances. We pride ourselves on exceptional customer service, a warm family-friendly atmosphere, and a unique shopping experience that prioritizes value without compromising quality. With two convenient locations and a legacy of community trust, Skent N Dent remains dedicated to meeting the evolving needs of our customers through innovation and integrity.
Services
Appliance Sales Service & Repair Parts Inventory Factory Direct In-Home Service
Details
  • Year established: 1953
Highlights and features
  • Family-owned since 1953 with four generations of expertise.
  • Factory-direct appliances save up to 60% off MSRP.
  • Skilled technicians provide in-home and in-shop repairs.
  • Huge inventory of OEM parts for all major brands.
  • Two convenient Louisiana locations with personalized service.
Services
Appliance Sales
Skent N Dent offers factory-direct appliances at up to 60% off MSRP, including refrigerators, dishwashers, and more. All items are mechanically sound with minor cosmetic flaws. Inventory spans major brands and is updated regularly to provide diverse options for residential needs.
Service & Repair
Our certified technicians provide in-home and in-shop repairs for all major appliances. Services cover diagnostics, parts replacement, and maintenance to ensure optimal performance. Monroe location offers in-home service calls, while both stores support drop-off repairs.
Parts Inventory
We stock a vast selection of original equipment manufacturer (OEM) parts for leading appliance brands. Our Monroe facility specializes in parts sales, ensuring customers find exact replacements for efficient repairs and extended appliance lifespans.
Factory Direct
By sourcing directly from manufacturers, we eliminate retail markups and pass savings to customers. Appliances may have minor cosmetic imperfections but function perfectly, offering high-quality solutions at significantly reduced prices.
In-Home Service
Skent N Dent provides on-site appliance diagnostics and repairs for Monroe-area customers. Technicians bring specialized tools and expertise to resolve issues without requiring appliance transport, minimizing inconvenience for homeowners.
People
Fred Hill
Family Owner
Fourth-generation leader of Skent N Dent, Fred Hill continues the legacy started by his grandfather in 1953. He oversees operations while maintaining the company's commitment to family values and customer satisfaction.
Pam Hill
Family Owner
Pam Hill contributes to Skent N Dent's leadership team, ensuring the business maintains its reputation for quality service and community trust across four generations of family ownership.
Stevie Hill
Family Owner
Stevie Hill represents the fourth generation of the Hill family in managing Skent N Dent. He focuses on inventory management and customer relations, upholding the company's core values.
Devin Hill
Family Owner
Devin Hill supports Skent N Dent's operations as part of the fourth-generation leadership team, balancing tradition with modern business practices to ensure continued success.
William Dickens
General Manager
William Dickens oversees daily operations at Skent N Dent, ensuring efficient service delivery and adherence to the company's standards of quality and customer care.
Questions
What types of appliances do you sell?
We offer factory-direct refrigerators, dishwashers, and other major appliances at up to 60% off MSRP, all mechanically sound with minor cosmetic flaws.
Do you provide repair services?
Yes, we offer in-home and in-shop repairs for all major appliances, performed by certified technicians at our Monroe and Shreveport locations.
Are your appliances new or used?
Our appliances are new but may have minor cosmetic imperfections. They are factory-direct, meaning they come directly from manufacturers with full mechanical warranties.
How long has Skent-N-Dent been in business?
Skent-N-Dent has served customers since 1953, operating as a family-owned business across four generations of the Hill family.
Do you sell OEM parts?
Yes, we carry a large inventory of original equipment manufacturer (OEM) parts for all major appliance brands at our Monroe location.