Here is the Roanoke Valley, we are no strangers to the seasonal storms that affect our area. Whether it be hurricanes, flooding, snow storms, or freezes it is important to be prepared for whatever may come. Part of being prepared is knowing what to do when the storm has passed. If you find yourself being affected by a storm event in the area, call SERVPRO of Roanoke immediately. Time is of the essence in these types of situations, so it is important to act as quickly as possible so we can start making your storm damage, "Like it never even happened."

We will start the duct cleaning process by using a patented piece of equipment called a roto-scraper. This device automatically adapts to the shape of your ducts and their diameter while traveling through, removing all the debris and filth in the duct before the vacuuming begins. The next step in the process is for a powerful push-pull air delivery and collection system to transfer the debris from the ducting to a 16-gallon container. The air is then filtered through a HEPA filtration system, removing 99.97% of the particles that were in the airstream.

As experts in deodorization, SERVPRO of Roanoke County is trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure. We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor, and determining the conditions where it contacts surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

SERVPRO of Roanoke County excels at cleaning fine fabrics and intricate pieces using wet or dry cleaning methods as required. We carefully inspect and test fabrics to determine which of our System's five cleaning methods is best suited to your fabrics. We use state-of-the-art equipment designed specifically for cleaning fine fabrics. A good rule-of-thumb is to clean drapes approximately every two years. A recent survey by SERVPRO disclosed that the average customer believes drapes should be cleaned when they look dirty.

Here at SERVPRO of Roanoke, we understand that when you call us following the discovery of a water damage, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Roanoke has the specific water damage training and expertise to help you through this tough time. We specialize in water damage restoration, in fact, it is the cornerstone of our business! When you call into our office, you will be greeted by our wonderful office staff who is prepared to start helping you immediately.

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