Business Details
28 Years
experience
Emergency
services
24/7 Emergency Damage Restoration Services
Certified Water, Smoke and Fire has been a trusted provider of property damage cleanup services for over 25 years, specializing in water, fire, smoke, and mold remediation. As a family-owned business based in North Chatham, NY, we serve residential and commercial clients across 14 counties in New York and Berkshire County, Massachusetts. Our team of IICRC and NYS-certified professionals combines technical expertise with compassionate service, prioritizing rapid response and ethical practices. We maintain strong partnerships with insurance providers to streamline claims processes while delivering thorough diagnostics, advanced mitigation techniques, and meticulous restoration.With a workforce ethic rooted in integrity and accountability, we operate 24/7 to address emergencies, ensuring client properties and belongings are restored to pre-loss conditions with minimal disruption. Our commitment to community service and industry standards has earned consistent recognition through customer testimonials and long-term client relationships.
Services
Water Damage Mitigation
Mold Remediation
Fire Damage Cleanup
Boardup Services
Smoke Odor Removal
Packout Storage
Sewage Cleanup
Commercial Disinfection
Details
- Year established: 1998
Highlights and features
- We offer 24/7 emergency response for immediate disaster recovery
- Our team holds IICRC and NYS certifications for specialized remediation
- Family-owned business with over 25 years of local service experience
- We work directly with major insurance providers for streamlined claims
- Comprehensive packout and storage facility for property protection
Associations and certifications
- IICRC
- NYS Certified Mold Contractor
What people say
Professional courteous knowledgeable
Fast and got us back
Patient thorough communication
Diligent hard workers
Exceeded expectations
Services
Water Damage Mitigation
Our IICRC-certified technicians provide rapid water extraction, structural drying, and moisture diagnostics for residential and commercial properties. We utilize industrial-grade equipment to prevent secondary damage while documenting all steps for insurance claims. Services include basement flooding recovery, sump pump failure remediation, and commercial water damage restoration.
Mold Remediation
NYS-certified mold specialists conduct containment, removal, and prevention services for residential and commercial properties. Our process follows strict safety protocols, including HEPA filtration and antimicrobial treatments. We coordinate with licensed assessors for post-remediation verification to ensure complete eradication of harmful mold colonies.
Fire Damage Restoration
Comprehensive fire damage recovery includes soot removal, odor elimination, and structural repairs. Our team uses thermal fogging and ozone treatments for smoke odor neutralization while preserving salvageable contents. We document damage extent for insurance claims and restore properties to pre-loss condition with minimal disruption to occupants.
Boardup Services
24/7 emergency boardup services protect damaged properties from weather exposure and unauthorized access. Our technicians install reinforced plywood coverings for windows, doors, and structural openings. This service is available as standalone protection or as part of comprehensive disaster recovery packages.
Packout Storage
We provide secure off-site storage and cleaning for personal belongings during restoration processes. Our climate-controlled facility includes inventory tracking, cleaning services, and insured storage vaults. This service ensures proper protection and documentation of client possessions throughout the remediation timeline.
People
Steve Price
Owner
With over 40 combined years in construction and restoration, Steve Price co-owns Certified Water, Smoke and Fire. He oversees daily operations and client relations, ensuring ethical practices and technical excellence. Steve's leadership emphasizes rapid response and community-focused service.
CarolAnn Price
Owner
CarolAnn Price brings extensive industry experience to Certified Water, Smoke and Fire as co-owner. She manages team coordination and service quality assurance, maintaining the company's commitment to IICRC standards. Her focus remains on client satisfaction and operational integrity.
Questions
What areas do you service?
We serve 14 New York counties including Albany, Saratoga, and Dutchess, plus Berkshire County, Massachusetts. Emergency services are available statewide through our mobile dispatch network.
Are you certified for mold remediation?
Yes, we hold both NYS Mold Contractor certification and IICRC certifications for mold removal. Our technicians complete annual training to maintain compliance with current standards.
Do you work with insurance companies?
We collaborate directly with major insurers including Allstate, Liberty Mutual, and State Farm. Our documentation processes meet carrier requirements, and we accept assignments of benefits for client convenience.
What emergency services are available?
Our 24/7 dispatch handles water damage, fire emergencies, and boardup needs. Rapid response teams deploy within 1 hour of initial contact for critical mitigation services across our service area.
How long does water damage restoration take?
Timelines vary by damage extent, but most residential projects complete within 3-5 days. Commercial jobs depend on property size and complexity. We provide detailed timelines during initial assessments.
Do you offer packout storage?
Yes, our secure 5,000 sq ft facility provides insured storage for contents during restoration. Items receive detailed inventory tracking and cleaning services before return to property owners.
