Business Details
33 Years
experience
Emergency
services
Trusted Garage Door Solutions in Franklin, TN
D & D Overhead Door has served Nashville and Middle Tennessee since 1993, specializing in garage door sales, installation, and repair for residential and commercial clients. Founded by industry veteran Darell Kincaid after 18 years of experience, the company was acquired in 2022 by Ned Jones, who continues its legacy of quality products and customer-centric service. Our team partners with leading manufacturers like Clopay, LiftMaster, and Pro Door Manufacturing to offer durable solutions tailored to diverse needs. We maintain extensive parts inventory for efficient repairs across all makes and models, emphasizing safety and cost-effectiveness. Our 24/7 emergency services ensure prompt assistance for urgent door issues, while preventative maintenance programs help businesses minimize downtime.Residential customers benefit from customizable options including insulated steel, wood, and glass doors with design flexibility through online tools. Commercial clients receive specialized solutions like rolling steel doors, high-speed operators, and dock equipment with scheduled maintenance discounts. Our technicians handle complete installations, replacements, and repairs including spring adjustments, track alignment, and operator diagnostics. We prioritize transparent communication, hauling away debris after installations to leave job sites clean. With decades of combined expertise, we build lasting relationships through honest service and reliable performance.
Services
Garage Door Installation
Commercial Door Repair
Residential Door Sales
24/7 Emergency Service
Preventative Maintenance
Details
- Year established: 1993
Highlights and features
- We offer 24/7 emergency garage door repair services
- Our team partners with leading manufacturers like Clopay and LiftMaster
- We provide preventative maintenance programs with service discounts
- Technicians handle all makes/models for complete repair solutions
- Residential customers access customizable door design options
What people say
Prompt emergency service
Professional technicians
Quality installations
Reliable maintenance programs
Services
Garage Door Installation
We install residential and commercial garage doors including sectional, rolling steel, and high-speed models. Our team handles complete replacements from old door removal to new installation with debris cleanup. Customers choose from multiple design options including insulated steel, wood, and glass doors.
24/7 Emergency Repair
Available round-the-clock for garage door emergencies like broken springs or malfunctioning operators. Our technicians respond promptly to residential and commercial locations across Middle Tennessee. Service includes immediate diagnostics and temporary fixes when needed.
Commercial Maintenance
Scheduled maintenance programs for businesses featuring lubrication, alignment checks, and component adjustments. Clients receive discounted hourly rates and fire door drop testing. Recommended intervals range from monthly to annually based on usage requirements.
Operator Repair
Diagnosis and repair of garage door operators including belt, chain, and gear mechanisms. We service LiftMaster, Micanan, and other brands with replacement of photoeyes, circuit boards, and remote systems. Emergency opener repairs available after hours.
Dock Equipment Service
Specialized maintenance and repair for commercial dock levelers, locks, and hoist systems. Our technicians service Pioneer equipment and other industrial brands. Preventative programs reduce downtime for warehouse and distribution center operations.
People
Ned Jones
Owner
Current owner with extensive industry experience since 2022. Committed to maintaining the company's reputation for quality service and customer relationships. Focuses on operational excellence and client satisfaction.
Darell Kincaid
Founder
Established the business in 1993 after 18 years in the garage door industry. Built the company's foundation on technical expertise and customer-centric values that continue today.
Questions
What areas do you service?
We serve Nashville and all Middle Tennessee communities including Franklin, Murfreesboro, and surrounding areas.
Do you offer emergency repairs?
Yes, our 24/7 emergency service responds to garage door issues at any time for residential and commercial clients.
What brands do you work with?
We partner with Clopay, LiftMaster, Pro Door Manufacturing, HAAS, and Pioneer for quality door systems and components.
Are preventative maintenance plans available?
Yes, we offer customizable maintenance programs with discounted rates for commercial clients to prevent unexpected breakdowns.
Do you handle both residential and commercial jobs?
We provide complete garage door solutions for both home and business applications including specialized industrial equipment.
