Business Details
50+ Years
experience
Your Trusted Appliance Partner in Wilmington, DE
ABC Sales & Service Sales & Service has been a trusted name in home appliance sales and service since 1946. Founded by Edward Skomorucha in Wilmington, DE, our family-owned business has built a legacy of integrity, honesty, and customer-centric values. Over three generations, we have evolved from a small radio repair shop to a leading provider of major home appliances, offering expert sales, installation, and in-house service. Our team combines decades of industry experience with manufacturer-certified training to deliver personalized solutions tailored to each customer's unique needs.We pride ourselves on maintaining long-standing relationships with top brands like Sub-Zero, GE, and Whirlpool, ensuring access to cutting-edge technology and reliable products. Our commitment to transparency, fair pricing, and exceptional after-sales support has earned us a loyal clientele and numerous industry accolades. As a Better Business Bureau member, we uphold the highest standards of professionalism and accountability, ensuring every customer receives the respect and quality service they deserve.
Services
Appliance Sales
In-House Repair
Installation Services
Delivery
Manufacturer Training
Details
- Year established: 1946
Highlights and features
- We offer in-house service and delivery with manufacturer-trained technicians.
- Our sales associates work without commission, prioritizing customer needs over sales targets.
- We maintain decades-long partnerships with leading appliance manufacturers for competitive pricing.
- Our staff has combined decades of local market expertise and technical knowledge.
- We provide tax-free shopping and personalized assistance for custom home projects.
Associations and certifications
- Better Business Bureau
What people say
Best dishwasher for the money
Vast and modern selection
Impressed by their integrity
No hidden sales agenda
Treat your house with care
Services
Appliance Sales
We offer a comprehensive selection of major home appliances from trusted brands like Sub-Zero, GE, and Whirlpool. Our sales team provides expert guidance to help customers choose energy-efficient, durable appliances tailored to their lifestyle and budget. With decades of industry experience, we ensure every purchase aligns with the customer's specific needs and home requirements.
In-House Repair
Our manufacturer-certified technicians provide prompt, reliable repair services for all purchased appliances. Unlike third-party contractors, our in-house team ensures consistent quality, using genuine parts and up-to-date techniques. This direct approach guarantees faster resolution times and personalized support for long-term appliance performance.
Installation Services
We offer expert installation for all major appliances, ensuring proper functionality and safety compliance. Our trained technicians handle complex setups, from custom kitchen layouts to outdoor appliance integration. This service includes final testing and customer education to maximize appliance efficiency and lifespan.
Delivery
Our dedicated delivery team provides careful transportation and placement of appliances. With decades of experience, we ensure safe handling of fragile items and respect for customers' property. This service includes unboxing, debris removal, and positioning in the designated area for convenience.
Manufacturer Training
We maintain ongoing partnerships with appliance manufacturers to receive specialized training on new products and technologies. This ensures our staff stays current with industry advancements, enabling us to provide accurate information and support for cutting-edge appliances and smart home integrations.
People
Matthew Skomorucha
Director of Sales
Matthew has led ABC Sales & Service's sales department since the late 1980s, combining hands-on client interaction with strategic oversight. He upholds the family's core values of integrity and customer respect while ensuring competitive pricing and product expertise for every sale.
Stephen Skomorucha
Director of Service
Stephen has managed ABC Sales & Service's service department since 2004, leveraging decades of technical experience to maintain high repair standards. He focuses on customer satisfaction through prompt service and manufacturer-certified technician training, continuing the family's commitment to quality.
Questions
What brands do you carry?
We offer major brands like Sub-Zero, GE, Whirlpool, Bosch, and KitchenAid, along with specialty appliances. Our relationships with manufacturers ensure access to the latest models and exclusive products.
Do you provide installation services?
Yes, we offer professional installation for all appliances, including complex setups. Our trained technicians ensure proper placement, functionality, and safety compliance for every installation.
Are your technicians certified?
All service technicians receive manufacturer-certified training and have decades of combined experience. This ensures expert repairs using genuine parts and up-to-date techniques.
What areas do you serve?
We serve the tri-state area including Delaware, southeastern Pennsylvania, and southern New Jersey. Our delivery team accommodates custom home projects across these regions.
How do you handle repairs?
Our in-house service department handles all repairs directly. Customers contact us first for prompt scheduling, with technicians diagnosing issues and providing transparent repair options.
Is financing available?
We offer competitive financing options for qualified customers. Speak with our sales team to explore payment plans that make appliance purchases more accessible and budget-friendly.
