Business Details
18 Years
experience
Expert Hardwood Flooring Solutions in Lubbock, TX
Custom Trim Design has been a trusted leader in the wood flooring industry since 2008, serving Lubbock and West Texas with unmatched expertise. Our team, led by owner Brian Waller with over 35 years of hands-on experience since 1985, specializes in exotic wood flooring, dustless sanding, and hand-scraped distressed flooring. We pride ourselves on offering GREENGUARD-certified refinishing products, ensuring healthier indoor air quality while delivering durable, aesthetically unique solutions. With an in-house crew averaging 10+ years of tenure, we combine technical mastery with personalized service to address every client's needs. Our membership in the National Wood Flooring Association and A+ BBB rating underscore our commitment to excellence.We focus on educating clients about wood species selection, installation methods, and maintenance to ensure long-term satisfaction. By prioritizing local climate considerations and sustainable practices, we guarantee installations that withstand West Texas's environmental challenges. Our dedication to innovation, including proprietary dust containment systems, sets industry standards for convenience and safety. Whether refinishing historic floors or installing modern designs, we transform spaces with craftsmanship that lasts generations. Choosing us means partnering with Lubbock's most knowledgeable hardwood flooring specialists for results that exceed expectations.
Services
Exotic Wood Flooring
Dustless Sanding
Hand-Scraped Flooring
Floor Refinishing
Wood Floor Installation
Details
- Year established: 2008
Highlights and features
- 35+ years owner experience since 1985 with specialized hardwood knowledge
- Only Lubbock provider of GREENGUARD-certified dustless refinishing systems
- In-house crew averaging 10+ years' tenure for consistent quality
- Extensive exotic wood species selection for customized aesthetics
- A+ BBB rating with proven track record of resolving client concerns
Associations and certifications
- GREENGUARD
- National Wood Flooring Association
- Better Business Bureau
What people say
Best in Lubbock
Beautifully installed
Knowledgeable staff
Dustless innovation
Lasting value
Services
Exotic Wood Flooring
We specialize in installing premium exotic wood species like Brazilian walnut and Wenge, offering unique grain patterns and durability. Our experts guide clients through selection based on hardness, stability, and aesthetic preferences while considering local climate factors. With proper installation and maintenance, these floors add timeless elegance and long-term value to properties.
Dustless Sanding
Our proprietary dust containment systems eliminate airborne particles during floor sanding, protecting indoor air quality. This technology allows refinishing without disrupting electronics or requiring extensive cleanup. Combined with GREENGUARD-certified finishes, this process ensures healthier environments while restoring floors to like-new condition with minimal mess.
Hand-Scraped Flooring
We create custom distressed floors using traditional tools to produce aged, textured appearances. This technique works on solid or engineered planks, offering century-long durability with unique character. Our artisans tailor distressing intensity and patterns to match client preferences, delivering one-of-a-kind floors that combine historical charm with modern resilience.
Floor Refinishing
Professional refinishing restores worn floors through precise sanding and protective coating application. We use multi-step processes to address scratches, stains, and wear patterns while maintaining structural integrity. Our eco-conscious finishes provide lasting protection against daily use, preserving floor beauty for decades with proper care.
Wood Floor Installation
We handle complete installations for solid and engineered hardwood using appropriate methods like nail-down or floating systems. Our team ensures proper acclimation, subfloor preparation, and expansion gap management to prevent future issues. From traditional parquet to modern wide-plank designs, we execute installations that maximize longevity and visual impact.
People
Brian Waller
Owner
With 35+ years in the flooring industry since 1985, Brian Waller brings unparalleled expertise to every project. He oversees operations and technical training, ensuring consistent quality across all installations and refinishing work.
Questions
What exotic wood species do you recommend for high-traffic areas?
We suggest Brazilian walnut or Bolivian rosewood for their exceptional hardness and durability while maintaining elegant aesthetics suitable for busy spaces.
How does dustless sanding benefit homeowners?
Our dust containment systems prevent airborne particles, protecting air quality and eliminating cleanup. Electronics and furnishings remain undisturbed during the refinishing process.
Can you match existing floor patterns during repairs?
Yes, our craftsmen skillfully replicate grain patterns and distressing to seamlessly integrate repairs with original flooring installations.
What maintenance do exotic wood floors require?
Regular sweeping and periodic professional cleaning maintain beauty. Avoid excessive moisture and use recommended cleaning products to preserve finishes.
Do you offer warranties on installations?
We stand behind our work with industry-standard warranties covering craftsmanship and material defects when applicable through manufacturers.
