Business Details
13 Years
experience
Emergency
services
Trusted Plumbing, Electrical & Home Remodeling Services in Raleigh, NC
NC Water Heaters is a family-owned and locally operated business serving North Carolina since 2013. Founded on principles of honesty, integrity, and quality work, we specialize in plumbing, electrical services, and home remodeling. Our team combines over 25 years of industry experience with advanced certifications to deliver reliable solutions tailored to residential and commercial needs. We prioritize customer satisfaction through competitive pricing, transparent communication, and ethical practices.Our commitment to excellence extends to emergency services, financing options, and comprehensive maintenance programs. Recognized as a woman-owned and minority-owned business, we take pride in fostering a positive company culture and supporting local communities through partnerships and outreach initiatives.
Services
Water Heater Installation
Plumbing Repairs
Electrical Services
Home Remodeling
Emergency Repairs
Details
- Year established: 2013
Highlights and features
- 25+ years of combined experience in plumbing and electrical services
- Family-owned business with a focus on ethical customer care
- Certified technicians with advanced industry training
- Emergency services available for urgent plumbing and electrical needs
- Transparent pricing with no pushy upsells or hidden fees
Associations and certifications
- WOSB
- WBENC
- NC HUB
What people say
Professional technicians
Prompt emergency service
Competitive pricing
Excellent communication
Thorough explanations
Services
Water Heater Installation
We specialize in installing energy-efficient water heaters including tankless, hybrid, and traditional tank models. Our certified technicians ensure proper sizing, code compliance, and optimal performance for residential and commercial properties. Customers benefit from same-day service, manufacturer warranties, and expert guidance on selecting the right system for their needs.
Plumbing Repairs
Our comprehensive plumbing repair services address leaks, clogs, and system failures with 24/7 emergency availability. Using advanced diagnostic tools and premium materials, we resolve issues efficiently while minimizing property disruption. Technicians provide clear explanations of required repairs and preventive maintenance tips to extend system longevity.
Electrical Services
From panel upgrades to EV charging installations, our licensed electricians deliver safe, code-compliant electrical solutions. We handle residential and commercial projects with expertise in surge protection, lighting design, and electrical safety inspections. All work includes thorough testing and clear documentation for customer peace of mind.
Home Remodeling
We offer full-service home remodeling for kitchens, bathrooms, and basements with coordinated plumbing, electrical, and carpentry work. Our team manages projects from design to completion, ensuring functional improvements and aesthetic enhancements while maintaining strict timelines and budget adherence.
Maintenance Programs
Our maintenance memberships include annual inspections, priority service scheduling, and discounts on repairs. Regular maintenance extends equipment lifespan, improves efficiency, and prevents unexpected failures through early issue detection by experienced service professionals.
People
Cyndi
Co-Owner
Co-founder with 20+ years in business operations, Cyndi leads customer care initiatives and company culture development. She ensures operational efficiency while maintaining the company's founding principles of honesty and ethical service delivery.
Dave
Co-Owner & Master Plumber
Master Plumber with 25+ years of multi-trade experience, Dave oversees technical operations and service quality. His expertise in plumbing systems and commitment to customer-first service form the foundation of the company's technical excellence.
Brandon
Lead Plumbing Technician
Top plumbing technician with 12+ years of field experience, Brandon specializes in water heater installations and complex system repairs. He coordinates customer service interactions while maintaining high technical standards for plumbing projects.
Lee
Lead Electrician
Certified electrician with 30+ years of experience, Lee manages electrical service operations. He ensures all installations and repairs meet safety codes while providing expert guidance on residential and commercial electrical systems.
Crystal
Customer Support Manager
Customer service specialist with expertise in resolving client needs efficiently. Crystal manages scheduling, service coordination, and client communication to ensure smooth project execution and customer satisfaction.
Questions
What types of water heaters do you install?
We install all types including tankless, hybrid, traditional tank, and commercial systems from leading manufacturers like Rheem.
Do you offer emergency plumbing services?
Yes, we provide 24/7 emergency services for urgent plumbing and electrical issues with rapid response times.
Are financing options available?
We offer flexible financing including deferred interest and low monthly payment plans for qualifying projects.
What areas do you service?
We serve the entire Triangle region including Raleigh, Durham, Chapel Hill, and surrounding counties in North Carolina.
How quickly can you complete installations?
Most water heater installations complete within 2-4 hours, with same-day service available for emergency replacements.
Do you provide maintenance programs?
Yes, our maintenance memberships include annual inspections, priority service, and repair discounts to extend equipment life.
Reviews (3)
Sara Rosenquist
Jul 25, 2018
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NCWaterHeaters were great! They did a fabulous job! Didn't try to upset me, in fact, dissuaded me from something more expensive that I don't need. They were on time, left the place spotless, and now I have plenty of hot water on every one of my 3 floors! Great job! Highly recommend these guys.
Megan Collins Gratz
Jul 24, 2018
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Great service. Quick response time. Very helpful and informative. Great company. Definitely recommend.
James P. Dougherty
Jul 22, 2018
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Service from NCWaterHeaters was excellent. I had a quote for the job and was expecting to pay that price. Upon completion of the work our technician said that it would be less then quoted as it was not a difficult job. It came in under the price quoted, on time, cleanly, and by an engaging individual. I would strongly recommend them.
