Business Details
20 Years
experience
Emergency
services
Your Trusted HVAC Experts in Mooresville, NC
Race City Heating & Air has been Lake Norman's trusted HVAC specialist since 2006. Founded by industry veterans committed to prioritizing customer needs over profit, we deliver honest, reliable heating and air conditioning solutions with over 15 years of combined expertise. Our NATE-certified technicians undergo rigorous background checks and drug screenings, ensuring safety and professionalism in every service call. Backed by an A+ BBB rating, Ruud Pro Partner certification, and industry-leading warranties up to 10 years, we specialize in residential HVAC repair, replacement, and maintenance across Mooresville and surrounding areas.Our factory-trained team services all brands while offering premium Ruud products, combining technical expertise with personalized service that treats every home as our own. With 24/7 emergency availability and a 100% satisfaction guarantee, we maintain transparent pricing and prioritize repair options over replacements when beneficial to customers.
Services
HVAC Repair
System Replacement
Preventive Maintenance
Indoor Air Quality
Emergency Service
Maintenance Agreements
Details
- Year established: 2006
Highlights and features
- Technicians with minimum 5 years experience and NATE certification
- A+ rating with Better Business Bureau since 2006
- 12-month warranty on most repairs (60 months on select services)
- Factory-certified Ruud Pro Partner with manufacturer-backed installations
- 24/7 emergency service with transparent pricing
Associations and certifications
- NATE Certification
- Better Business Bureau
- Ruud Pro Partner
What people say
Prompt courteous service
Never over-sell or unnecessary services
Saved over $10k on system
10+ years without issues
Outstanding customer service
Services
HVAC Repair
Our NATE-certified technicians diagnose and fix heating and cooling system issues with same-day service availability. We prioritize repair solutions when cost-effective, using OEM parts with 12-month warranties. Emergency repairs receive immediate attention through our 24/7 dispatch system.
System Replacement
We install high-efficiency Ruud systems with 10-year parts warranties, including proper sizing and load calculations. Our factory-certified team ensures optimal performance through precise installation techniques, backed by labor warranties and manufacturer rebates assistance.
Preventive Maintenance
Seasonal maintenance agreements include comprehensive inspections, cleaning, and performance optimization. Preferred customers receive priority scheduling, 15% repair discounts, and automated appointment reminders to maintain system efficiency and warranty compliance.
Indoor Air Quality
We offer UV air purifiers, humidifiers, and advanced filtration systems to improve home air quality. Our solutions address allergens, humidity control, and ventilation needs with integration options for existing HVAC systems.
Emergency Service
Available 24 hours daily for urgent HVAC failures, our emergency service guarantees rapid response times. Technicians carry common replacement parts and provide transparent pricing with no overtime charges for after-hours service.
Questions
How quickly can you respond to HVAC emergencies?
Our 24/7 emergency service guarantees immediate dispatch with average response times under 2 hours for critical system failures.
Do you honor manufacturer warranties?
Yes, we service all brands and maintain manufacturer warranties through proper repair techniques and authorized parts usage.
What HVAC brands do you recommend?
We specialize in Ruud products as a Pro Partner but also offer Goodman, York, and Weather King systems tailored to your specific needs.
Are financing options available?
Yes, we offer flexible financing plans for system replacements with approved credit through our manufacturer partnerships.
How often should HVAC systems receive maintenance?
We recommend bi-annual maintenance (spring and fall) to ensure optimal performance, efficiency, and warranty compliance for both heating and cooling systems.
What sets your service apart from competitors?
Our combination of NATE-certified technicians, factory training, 100% satisfaction guarantee, and personalized service approach creates lasting customer relationships.
Reviews (3)
Heidi Hc
Apr 19, 2018
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3rd time (2 homes) we have used them! Always provided with opinions and no pressure for the big sale like other companies. Tonight turned on our new.
Myra Whitaker Riffle
Jan 06, 2018
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I have used this company for years! I trust them and they have always been there for me when I needed them!
Mike Torrence
Feb 24, 2017
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They came out when I called, very prompt service, what they quoted was what it cost me, no crazy up charges or hidden fees, they are also very.
